Someone hacked my account through phone number and now the phone number is closed and they charge too much to reopen the same number idk what to do i’ve already claimed a file but what if it got rejected i have all my purchase history and everything please help me recover my account pubg
You will not be able to submit another account recovery request through the account recovery tool for 3 months after a successful claim. Should you require further assistance with this, please reach out to the in-game customer service.
In some cases, there might be a delay before you have received the purchased UC. If you do not receive the purchased UC within a reasonable time span, usually within 12-24 hours, please reach out to the in-game customer service for further assistance.
You may try to enable secondary verification through your Account settings of the game if it is still possible or try to secure all of your login methods. Please reach out to the in-game customer service if you require further assistance, @Xiulei.