Hi, I have a problem with my account because I have been blocked on Facebook for 4 years and the only way to log in to the account in the pub was Facebook. This is how I wrote to the support in the game but twice I got the same answer that the verification was not successful or something like that I have all the screenshots of uc purchases, login and blocking on the Facebook account and when the last time there was a login even the old e-mail account that was created on Facebook There is some possibility to recover this account after more than 4 years because writing to support still gets the same answer where I have all the evidence and I sent everything
The RP Prime and RP Prime Plus subscriptions are removed for now, and those who subscribed will keep receiving their rewards through in-game mail each month until the end of the subscription.
Please make sure that you provide the customer service all the required and accurate information and submit the account recovery request from a device that you use more often to log into that PUBG MOBILE account.
Hello, I want to ask, can Tencent help if my account is unlinked? because I haven't opened my PUBG account for a long time and when I wanted to play again suddenly I had to create a new account, and for my old account I linked it to my Facebook account.
but until now my Facebook account can still be used, it's just that my PUBG account was unlinked by someone
but my Facebook account was not hacked, and I have submitted reports twice and all were rejected, I have entered all the UIDs and nicknames that I have used.
and in the report I have to fill in data related to logging in on what cellphone and region for the past 6 months? I couldn't answer correctly because I never logged in during those 6 months