PUBG MOBILE•2y ago

You'll have to submit the account recovery form via In-game from the same device you mostly used to

You'll have to submit the account recovery form via In-game from the same device you mostly used to play

#ELWinah.™•12/28/23, 5:35 PM

Why is this problem every time I link the account to a non-Southern account?

WWOLVES OFFICIAL You'll have to submit the account recovery form via In-game from the same device...

Zarak khan•12/28/23, 5:36 PM

I did but no response tell now

lib4n•12/28/23, 5:36 PM

I’m having a problem, I can’t access my pubgm account because I changed my phone number and I can’t get through second verification cause PUBGM uses my previous phone number, does anyone know how I can fix this problem?

WWOLVES OFFICIAL You'll have to submit the account recovery form via In-game from the same device...

Zarak khan•12/28/23, 5:36 PM

I also send email to Pubgmobile

ZZarak khan I did but no response tell now

WOLVES OFFICIALOP•12/28/23, 5:36 PM

You'll need to wait patiently

#ELWinah.™•12/28/23, 5:37 PM

Why is this problem every time I link the account to a non-Southern account?

ZZarak khan I also send email to Pubgmobile

ziad.ali0021•12/28/23, 5:38 PM

How long do I wait for a response?

WWOLVES OFFICIAL You'll need to wait patiently

Zarak khan•12/28/23, 5:38 PM

I hope it will recover

##ELWinah.™Why is this problem every time I link the account to a non-Southern account?

WOLVES OFFICIALOP•12/28/23, 5:38 PM

Try from a regular device

Zziad.ali0021 How long do I wait for a response?

Zarak khan•12/28/23, 5:38 PM

I don’t know

WWOLVES OFFICIAL Try from a regular device

#ELWinah.™•12/28/23, 5:39 PM

On all my devices, it is fine with me and with my friends

ZZarak khan I don’t know

ziad.ali0021•12/28/23, 5:39 PM

I don't think the account was stolen. The game was verified

hawz01•12/28/23, 5:39 PM

How can i add a space to my name on pubg?

Zarak khan•12/28/23, 5:39 PM

I also noticed that time when my account was hacked

lib4n•12/28/23, 5:40 PM

Zziad.ali0021 I don't think the account was stolen. The game was verified

Zarak khan•12/28/23, 5:41 PM

Bro he stole it and add his secondary verification number so that I can’t use it

lib4n•12/28/23, 5:41 PM

anyone know?

Llib4n I’m having a problem, I can’t access my pubgm account because I changed my phone...

Zarak khan•12/28/23, 5:41 PM

Don’t know

ZZarak khan Bro he stole it and add his secondary verification number so that I can’t use it

ziad.ali0021•12/28/23, 5:41 PM

I don’t think

ziad.ali0021•12/28/23, 5:42 PM

Because the account has not been opened

Zziad.ali0021 I don’t think

Zarak khan•12/28/23, 5:42 PM

Yes

Llib4n I’m having a problem, I can’t access my pubgm account because I changed my phone...

WOLVES OFFICIALOP•12/28/23, 5:42 PM

Try contacting in-game customer care

Zarak khan•12/28/23, 5:44 PM

Zarak khan•12/28/23, 5:44 PM

Look that’s my account he changed everything

ziad.ali0021•12/28/23, 5:44 PM

What's the solution

ziad.ali0021•12/28/23, 5:45 PM

No one accessed my account

ziad.ali0021•12/28/23, 5:45 PM

As I left it

Zziad.ali0021 What's the solution

WOLVES OFFICIALOP•12/28/23, 5:45 PM

Have you submitted an account recovery form

Zarak khan•12/28/23, 5:45 PM

Yes

WWOLVES OFFICIAL Have you submitted an account recovery form

ziad.ali0021•12/28/23, 5:46 PM

Yes

WWOLVES OFFICIAL Try contacting in-game customer care

lib4n•12/28/23, 5:46 PM

I did, this is what they said to me

WOLVES OFFICIALOP•12/28/23, 5:46 PM

Then just wait for an answer from customer service

Zarak khan•12/28/23, 5:46 PM

I asked about official contact because I want to give them full evidence because in game I can’t send screenshots

ziad.ali0021•12/28/23, 5:47 PM

access denied

WWOLVES OFFICIAL Then just wait for an answer from customer service

lib4n•12/28/23, 5:47 PM

The screenshot I sent is customer service

Llib4n I did, this is what they said to me

ziad.ali0021•12/28/23, 5:47 PM

And me

Llib4n I did, this is what they said to me

WOLVES OFFICIALOP•12/28/23, 5:47 PM

The information is inaccurate or you've used an unrecognised device to submit cliam

WWOLVES OFFICIAL The information is inaccurate or you've used an unrecognised device to submit cl...

lib4n•12/28/23, 5:48 PM

I’ve never logged into my pubgm account in any other device

Llib4n I’ve never logged into my pubgm account in any other device

ziad.ali0021•12/28/23, 5:48 PM

And me

ziad.ali0021•12/28/23, 5:48 PM

Llib4n I’ve never logged into my pubgm account in any other device

WOLVES OFFICIALOP•12/28/23, 5:48 PM

You need to use the recognised device to submit the claim

WWOLVES OFFICIAL You need to use the recognised device to submit the claim

lib4n•12/28/23, 5:49 PM

I use recognized device

WOLVES OFFICIALOP•12/28/23, 5:50 PM

Submit the form again and recall the more accurate information.

Original message was deleted

ziad.ali0021•12/28/23, 5:50 PM

How?

ziad.ali0021•12/28/23, 5:52 PM

I think the problem has been solved @zarak9240

Zziad.ali0021 I think the problem has been solved @zarak9240

lib4n•12/28/23, 5:52 PM

Nah it hasn’t

lib4n•12/28/23, 5:52 PM

That’s something else I also got that email

Zziad.ali0021 How?

Zarak khan•12/28/23, 5:52 PM

Let’s wait and see

ZZarak khan Let’s wait and see

ziad.ali0021•12/28/23, 5:53 PM

I don’t understand

hawz01•12/28/23, 5:55 PM

Why does it say my name cant exede 14 characters even tho it hasnt

You'll have to submit the account recovery form via In-game from the same device you mostly used to

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