PUBG MOBILE•2y ago

Please refer to my previous response.

SSaif Please refer to my previous response.

Hejteri Owner Stjepan•12/30/23, 4:21 PM

Yes ok srry i asked there

HERO•12/30/23, 4:24 PM

hi , i got weird issue today morning i was playing normally on pubg mobile then i got error message "please login in again" when login it's moved me to make a new account !

i try to reset password throw email and game play i didn't get any message !

anyone facing same this issue today ?

Dyno•12/30/23, 4:35 PM

Please contact the customer service for further assistance, @✰��ℂ�� ℕ ��ℕ��✰. Refer to subpoint 5.4 in #faq for further information.

ZZarak khan Hello everyone how you doing.. I am here to ask you something.. my I’d was hacke...

Zuelle•12/30/23, 4:37 PM

Hi, @zarak9240. :4227bearpumpkin2: Glad to know that you got your account back. Unfortunately, restitution of materials is not possible.

HHejteri Owner Stjepan @Zobel can u help me about upgrade car skins? Like i want ask u how to get it wh...

Zuelle•12/30/23, 4:38 PM

Hi, @Hejteri Owner Stjepan. :kirbydance: Is there a specific car skin that you are planning to upgrade?

HHERO hi , i got weird issue today morning i was playing normally on pubg mobile then ...

Zuelle•12/30/23, 4:39 PM

Hello there, @HERO. Which log-in method did you use?

Saba•12/30/23, 4:39 PM

how can I get my old account back?

JODorWOT•12/30/23, 4:40 PM

@Zobel My account got hacked today please help me out

JODorWOT•12/30/23, 4:40 PM

Anyone please

JODorWOT•12/30/23, 4:41 PM

My account was working properly yesterday night than I woke up today it got hacked

JODorWOT•12/30/23, 4:41 PM

I am not able to login anymore

SSaba how can I get my old account back?

Zuelle•12/30/23, 4:41 PM

Hi, @Saba. If you have linked your account to any social media platforms, email, or mobile number — you can log-in as usual.

Dyno•12/30/23, 4:42 PM

Please contact the customer service for further assistance, @JODorWOT. Refer to subpoint 5.4 in #faq for further information.

ZZuelle Hi, @Saba. If you have linked your account to any social media platforms, email,...

Saba•12/30/23, 4:42 PM

like I did not already try that

Saba•12/30/23, 4:42 PM

few months back I let the neighbours kid log in

Saba•12/30/23, 4:42 PM

he got scammed

Saba•12/30/23, 4:43 PM

all I have is the 3rd link

Saba•12/30/23, 4:43 PM

and it asks for some kind of code sent to a number

Saba•12/30/23, 4:43 PM

whose number that is idk

Saba•12/30/23, 4:43 PM

I tried to report

Saba•12/30/23, 4:43 PM

but did not help

Saba•12/30/23, 4:44 PM

@Zobel

Saba•12/30/23, 4:44 PM

what can I do

Dyno•12/30/23, 4:47 PM

Please refer to subpoint(s) 2.8 in #faq for further information, @Saba.

ZZuelle Hello there, @HERO. Which log-in method did you use?

HERO•12/30/23, 4:55 PM

google play + email

google play when i login > give me new account to create
email when i try to reset password or ask for password , i don't get any email from pubg

Saba•12/30/23, 5:10 PM

@Moderator i have my fb and email linked to my old account but it says I cannot log in because of unrecognized device and to verify with a sms code and that number is not mine

Saba•12/30/23, 5:10 PM

what do i do

Dyno•12/30/23, 5:11 PM

Please contact the customer service for further assistance, @Saba. Refer to subpoint 5.4 in #faq for further information.

Saba•12/30/23, 5:11 PM

did that already

Saba•12/30/23, 5:19 PM

@Moderator

SSaba @Moderator

Zuelle•12/30/23, 5:20 PM

Please refer to this response as we unfortunately cannot assist you further: questions

Saba•12/30/23, 5:21 PM

then who can assist me

SSaba then who can assist me

Zuelle•12/30/23, 5:21 PM

The in-game CS Team. :uwuCat:

Saba•12/30/23, 5:22 PM

already tried that once

Saba•12/30/23, 5:22 PM

Saba•12/30/23, 5:22 PM

keeps saying this

Saba•12/30/23, 5:23 PM

and when I try to appeal

bless•12/30/23, 5:23 PM

Hello, can you tell me what to do, my account was hacked

Saba•12/30/23, 5:23 PM

asks me questions about last six months when I have not played in a year

᲼

᲼•12/30/23, 5:24 PM

Hi, I have a question about the PUBG Rulebook for official competitions. There is a "Parent or Guardian Consent Form," but can people who are younger (13-14 years old) join, or is it only specific to people who are 16 or older?

SSaba Click to see attachment

Zuelle•12/30/23, 5:25 PM

Try to click on the "Change verification method".

Dyno•12/30/23, 5:25 PM

Please contact the customer service for further assistance, @unblessed5484. Refer to subpoint 5.4 in #faq for further information.

ZZuelle Try to click on the "Change verification method".

Saba•12/30/23, 5:27 PM

I did that

Saba•12/30/23, 5:28 PM

asks for a code to be sent to a number which I do not own

SSaba asks for a code to be sent to a number which I do not own

Zuelle•12/30/23, 5:29 PM