Please do not share images that contain personal information, @Behzat Ç.. If you have already submit

Please do not share images that contain personal information, @Behzat Ç.. If you have already submitted an Account Recovery request then you need to wait until you receive a response from the customer service in order to submit a new request.

Ddelfin Please do not share images that contain personal information, @Behzat Ç.. If you...

Behzat Ç.•1/4/24, 4:52 PM

It gives this error in request control

Ddelfin Please do not share images that contain personal information, @Behzat Ç.. If you...

Behzat Ç.•1/4/24, 4:57 PM

I am not making a request again. This error appears on the page where I check the request.

Ddelfin Please do not share images that contain personal information, @Behzat Ç.. If you...

MOHAMMAD ABDO•1/4/24, 5:21 PM

MOHAMMAD ABDO•1/4/24, 5:22 PM

Ddelfin Please do not share images that contain personal information, @Behzat Ç.. If you...

MOHAMMAD ABDO•1/4/24, 5:22 PM

She says they sent this response. This is to recover your account. Unfortunately, it says something like this.

Piet•1/4/24, 5:28 PM

Are there any Informations about the next purchase gift event ?

Quendi•1/4/24, 5:31 PM

We unfortunately do not have any information regarding an upcoming event or event that is not available yet in the game or officially announced. You will need to keep an eye out in-game, #game-news and official social media handles of PUBG MOBILE for future game announcements, @Piet.

QQuendi I understand, @Mohamad. Can you try to perform a routine repair of the game from...

Mohamad•1/4/24, 5:39 PM

Tried it
Didn't help

Behzat Ç.•1/4/24, 5:40 PM

I have logged in to my account now. @Quendi But I cannot delete the e-mail.

Behzat Ç.•1/4/24, 5:40 PM

My account's login options were stolen

Pozavdm•1/4/24, 6:11 PM

Hello, I changed my phone number on Facebook and when I log into the game, the game sends a notification to the old number, When I want to log in using Gmail, it sends notifications to the old number again

MMohamad Tried it Didn't help

Quendi•1/4/24, 6:34 PM

Can you share a video recording of the issue?

Dyno•1/4/24, 7:00 PM

Please contact the customer service for further assistance, @Behzat Ç.. Refer to subpoint 5.4 in #faq for further information.

QQuendi Can you share a video recording of the issue?

Mohamad•1/4/24, 7:18 PM

Quendi•1/4/24, 7:20 PM

Can you make a different video recording where you successfully log in and restart the game and the login menu appears again, @Mohamad?

QQuendi Can you make a different video recording where you successfully log in and resta...

Mohamad•1/4/24, 7:22 PM

No i won't make any videos anymore.
It seems that you have a low IQ

Quendi•1/4/24, 7:25 PM

You made a video recording where it does not show the actual issue, @Mohamad. I understand the issue, but if you want to report it through #bugs, we need a video recording that can illustrate the issue so that it can be looked into by Tencent.

PPozavdm Hello, I changed my phone number on Facebook and when I log into the game, the g...

Quendi•1/4/24, 7:51 PM

Can you please share a screenshot of the login option you are using on the login screen of the game?

Kmov•1/4/24, 7:53 PM

is there some tencent gaming buddy emulator for pc?

QQuendi Can you please share a screenshot of the login option you are using on the login...

Pozavdm•1/4/24, 7:54 PM

Pozavdm•1/4/24, 7:57 PM

I sent you the video in a private message

Quendi•1/4/24, 7:58 PM

The phone number that is linked to your PUBG MOBILE account will show when secondary verification is required, @Pozavdm. Changing your phone number for your social media account will not change or remove the phone number linked to your PUBG MOBILE account. To disable the secondary verification or change your phone number, you can only do it through in-game through your Account settings after you have logged into your PUBG MOBILE account.

KKmov is there some tencent gaming buddy emulator for pc?

Quendi•1/4/24, 8:00 PM

There are different types of emulators available, but the only recommended emulator is GameLoop. For further assistance related to GameLoop, please visit their website: https://www.gameloop.com/.

Berat ♂•1/4/24, 8:40 PM

Hi admin pls help

Berat ♂•1/4/24, 8:40 PM

@Quendi you admin?

Berat ♂•1/4/24, 8:42 PM

@Quendi

Berat ♂•1/4/24, 8:43 PM

...

eyeforaneye👀•1/4/24, 8:43 PM

When will the events coming???

Dyno•1/4/24, 8:44 PM

We are unable to provide assistance if you do not ask a question or state a problem, @Berat

. Remember to read through #faq before asking questions in the support channels.

Eeyeforaneye👀When will the events coming???

Quendi•1/4/24, 8:44 PM

Hello! Which events are you referring to?

ApexNomad•1/4/24, 8:46 PM

I’m trying to log in but it’s telling me that I’m trying too frequently and I should try again later. What do I do

Berat ♂•1/4/24, 8:46 PM

@Quendi

Berat ♂•1/4/24, 8:47 PM

Hello, I am starting a match but it is not starting.

Berat ♂•1/4/24, 8:47 PM

BBerat ♂Hello, I am starting a match but it is not starting.

Berat ♂•1/4/24, 8:50 PM

only in ranked matches

Berat ♂•1/4/24, 8:50 PM

@Yasser

Berat ♂•1/4/24, 8:52 PM

...

rami.1003•1/4/24, 8:56 PM

I want to contact one of PUBG's customers

Original message was deleted

Berat ♂•1/4/24, 8:57 PM

I can't enter the game here, can you help me?

Quendi•1/4/24, 9:03 PM

What is your country and the device you are using, @Berat

QQuendi What is your country and the device you are using, @Berat ♂?

Berat ♂•1/4/24, 9:04 PM

I'm in Turkey but I'm on a Korean server.

AApexNomad I’m trying to log in but it’s telling me that I’m trying too frequently and I sh...

Quendi•1/4/24, 9:04 PM

Please try again at another time or try again after 24 hours. Should you require further assistance with this, please reach out to the customer service through inside the game.

QQuendi What is your country and the device you are using, @Berat ♂?

Berat ♂•1/4/24, 9:04 PM

realme c53

BBerat ♂Click to see attachment

Berat ♂•1/4/24, 9:04 PM

its no play im

QQuendi Please try again at another time or try again after 24 hours. Should you require...

ApexNomad•1/4/24, 9:05 PM

Okay

ApexNomad•1/4/24, 9:05 PM

Thanks

ApexNomad•1/4/24, 9:05 PM

Pls I need my acct back

ApexNomad•1/4/24, 9:05 PM

Lots of mythic and skin

BBerat ♂I'm in Turkey but I'm on a Korean server.

Quendi•1/4/24, 9:07 PM

You should select a server that is ideal for your location. We unfortunately cannot help you with matchmaking. A higher matchmaking time can be expected with less players' activity in a certain game mode, perspective, map, or server. If you are not able to find a match, we recommend that you switch to a different game mode or map or try again at another time.

AApexNomad Pls I need my acct back

Quendi•1/4/24, 9:08 PM

Could you please elaborate further and tell us what is the issue you are facing with your account?

Please do not share images that contain personal information, @Behzat Ç.. If you have already submit

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