PUBG MOBILE•2y ago

Hello, I am starting a match but it is not starting.

Berat ♂OP•1/4/24, 8:47 PM

BBerat ♂Hello, I am starting a match but it is not starting.

Berat ♂OP•1/4/24, 8:50 PM

only in ranked matches

Berat ♂OP•1/4/24, 8:50 PM

@Yasser

Berat ♂OP•1/4/24, 8:52 PM

...

rami.1003•1/4/24, 8:56 PM

I want to contact one of PUBG's customers

Original message was deleted

Berat ♂OP•1/4/24, 8:57 PM

I can't enter the game here, can you help me?

Quendi•1/4/24, 9:03 PM

What is your country and the device you are using, @Berat

QQuendi What is your country and the device you are using, @Berat ♂?

Berat ♂OP•1/4/24, 9:04 PM

I'm in Turkey but I'm on a Korean server.

AApexNomad I’m trying to log in but it’s telling me that I’m trying too frequently and I sh...

Quendi•1/4/24, 9:04 PM

Please try again at another time or try again after 24 hours. Should you require further assistance with this, please reach out to the customer service through inside the game.

QQuendi What is your country and the device you are using, @Berat ♂?

Berat ♂OP•1/4/24, 9:04 PM

realme c53

BBerat ♂Click to see attachment

Berat ♂OP•1/4/24, 9:04 PM

its no play im

QQuendi Please try again at another time or try again after 24 hours. Should you require...

ApexNomad•1/4/24, 9:05 PM

Okay

ApexNomad•1/4/24, 9:05 PM

Thanks

ApexNomad•1/4/24, 9:05 PM

Pls I need my acct back

ApexNomad•1/4/24, 9:05 PM

Lots of mythic and skin

BBerat ♂I'm in Turkey but I'm on a Korean server.

Quendi•1/4/24, 9:07 PM

You should select a server that is ideal for your location. We unfortunately cannot help you with matchmaking. A higher matchmaking time can be expected with less players' activity in a certain game mode, perspective, map, or server. If you are not able to find a match, we recommend that you switch to a different game mode or map or try again at another time.

AApexNomad Pls I need my acct back

Quendi•1/4/24, 9:08 PM

Could you please elaborate further and tell us what is the issue you are facing with your account?

Dyno•1/4/24, 9:09 PM

We are unable to provide assistance if you do not ask a question or state a problem, @rami.1003. Remember to read through #faq before asking questions in the support channels.

QQuendi You should select a server that is ideal for your location. We unfortunately can...

Berat ♂OP•1/4/24, 9:10 PM

Well, I try every day, I opened a new account, I switched to the Korean server, and then I play matches directly, and it is easy to become a conqueror on the Korean server, my friends play on that server, and I tried other maps as well.

QQuendi Could you please elaborate further and tell us what is the issue you are facing ...

ApexNomad•1/4/24, 9:10 PM

I was doing normally on the account only@for me to glitch out and log out. When I tried to log in back using email, it told me that I’ve tried too frequently and I should try again later. To be fair tho, I’ve gotten verification codes 3 times today. Is 3 thee daily limit?

BBerat ♂Well, I try every day, I opened a new account, I switched to the Korean server, ...

Quendi•1/4/24, 9:10 PM

We unfortunately cannot help you with this any further through the community. Should you require further assistance with this, please reach out to the customer service through inside the game.

QQuendi We unfortunately cannot help you with this any further through the community. Sh...

Berat ♂OP•1/4/24, 9:12 PM

thanks have a good day

AApexNomad I was doing normally on the account only@for me to glitch out and log out. When ...

Quendi•1/4/24, 9:12 PM

There is a limit to how many verification codes you can receive each day. If you have reached the limit, you will need to wait until you can receive the verification codes again. Please wait patiently.

BBerat ♂thanks have a good day

Quendi•1/4/24, 9:13 PM

You too and you're welcome!

QQuendi The phone number that is linked to your PUBG MOBILE account will show when secon...

Pozavdm•1/4/24, 9:36 PM

I don't have access to this number

zxno•1/4/24, 10:04 PM

@Quendi why do i have two roles? elite and rare? should i just have elite role?

Quendi•1/4/24, 10:30 PM

The Rare role has been removed from you, @�� . You should have the Elite role for your current level in the Discord server.

Dyno•1/4/24, 10:30 PM

Please contact the customer service for further assistance, @Pozavdm. Refer to subpoint 5.4 in #faq for further information.

QQuendi The Rare role has been removed from you, @𝓛𝓮𝔁𝓲𝓮 𝓖𝓾𝓲𝓵𝓫𝓮𝓻𝓽. You shoul...

zxno•1/4/24, 10:30 PM

wait can i have the rare role too?

zxno•1/4/24, 10:30 PM

cause i like having more roles in my bio

Quendi•1/4/24, 10:31 PM

No, as you level up, your role will be updated, @�� . You cannot keep more than one level roles.

QQuendi No, as you level up, your role will be updated, @𝓛𝓮𝔁𝓲𝓮 𝓖𝓾𝓲𝓵𝓫𝓮𝓻𝓽. Yo...

zxno•1/4/24, 10:31 PM

ok, but why did i have the rare role and elite role at once?

Quendi•1/4/24, 10:39 PM

It is something that happened unintentionally on our end, @�� . Please use the #discord channel in the future for Discord-related support. This channel shouold be used for questions regarding PUBG MOBILE.

QQuendi It is something that happened unintentionally on our end, @𝓛𝓮𝔁𝓲𝓮 𝓖𝓾𝓲𝓵𝓫...

zxno•1/4/24, 10:40 PM

ok, sounds great. thanks for your help and advice.

Quendi•1/4/24, 10:40 PM

You're welcome, @�� !

User Died•1/5/24, 12:16 AM

@Quendi why do i have high ms, and my friend who lives near my house gets 20 ms. Even tho my net is faster than his

UUser Died @Quendi why do i have high ms, and my friend who lives near my house gets 20 ms....

ApexNomad•1/5/24, 12:27 AM

Maybe you should change servers?

AApexNomad Maybe you should change servers?

User Died•1/5/24, 12:27 AM

He has 20 ms middle east and i have 100 ms

Sybau•1/5/24, 1:11 AM

What happens now?

Sybau•1/5/24, 1:14 AM

@EPIC TRIO

SSybau What happens now?

Yasser•1/5/24, 1:25 AM

Eagle Eye recruitment is currently closed. Investigators can only apply when applications are open, which will be announced publicly. During open recruitment periods, the Security Center page will be accessible to everyone for application details. Outside of these periods, the page is restricted.