Heroic Games Launcher•2y ago

heroic on both laptop & desktop, same game install, one has cloudsync tab, one doesn't?

running same wine versions and flatpak versions of Heroic, OS is Pop_os, same version.

standard-azureOP•2/15/24, 12:46 AM

standard-azureOP•2/15/24, 1:29 AM

heroic flatpak version 2.13.0

nursing-lime•2/15/24, 3:23 PM

I don't have a direct answer, but my first instinct would be to clear the Heroic cache for the one that isn't working right

nursing-lime•2/15/24, 3:23 PM

then, I'd compare the legendary metadata between the two to see if there was a flag not set properly

awake-maroon•2/15/24, 5:44 PM

I wonder if the developers updated the game's metadata to include the cloud sync info which was not there before, and maybe in the one that doesn't show that info you have outdated metadata?

Nnursing-lime then, I'd compare the legendary metadata between the two to see if there was a f...

standard-azureOP•2/15/24, 9:00 PM

how can I do that?

standard-azureOP•2/17/24, 7:39 AM

@termdisc I tried clearing the cache, nothing changed, I'd be interested in comparing the games metadata like you mentioned but how would I go about doing that?

both of these games were installed within about 2 weeks of each other

nursing-lime•2/17/24, 7:45 AM

It’s in the legendary config folder buried in the Heroic flatpak config folder. I don’t recall the exact path at this time as I am away from my PC

awake-maroon•2/17/24, 1:03 PM

check

~/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary/metadata/cb3bf7ba89574a66ae3b795e039d4dbc.json

~/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary/metadata/cb3bf7ba89574a66ae3b795e039d4dbc.json

awake-maroon•2/17/24, 1:03 PM

I see the game has this:

awake-maroon•2/17/24, 1:03 PM

      "CloudSaveFolder": {
        "type": "STRING",
        "value": "{UserSavedGames}/The Outer Worlds Epic Games"
      },

      "CloudSaveFolder": {
        "type": "STRING",
        "value": "{UserSavedGames}/The Outer Worlds Epic Games"
      },

This was not a thing before

awake-maroon•2/17/24, 1:03 PM

so they probably updated something server side and you have an outdated metadata

awake-maroon•2/17/24, 1:05 PM

so what you can do is:

delete that file in the OS that's not showing the cloud saves
click the Refresh library icon at to top right corner in heroic

this should re-download an oudated version of the metadata

standard-azureOP•2/18/24, 5:07 PM

yup, just checked on the laptop, and indeed it's missing that entry in the json file

standard-azureOP•2/18/24, 5:07 PM

I'll try this tonight, and report back

standard-azureOP•2/19/24, 3:04 PM

hmm so @arieljuod all that seemed to do was remove the game itself from the library, though it still shows in the system tray, launching it doesn't work. Fortunately I only mv'd the json -> json.bk

standard-azureOP•2/19/24, 3:07 PM

I've just tried to mv it to .bk again and run 'verify repair' within heroic before it can disappear.

standard-azureOP•2/19/24, 3:08 PM

no dice still

standard-azureOP•2/19/24, 3:09 PM

I'm running heroic flatpak from cli and noticed a lot of 'using cached install' messages

nursing-lime•2/19/24, 3:09 PM

Dirty hack way: add that cloud sync stuff into the json file

awake-maroon•2/19/24, 3:11 PM

weird, for me it just downloads the metadata file again, you can do as termdisc said, add the property manually, or you can even copy the metadata file from the other computer where the cloud save option is present in case there are more changes

Nnursing-lime Dirty hack way: add that cloud sync stuff into the json file

standard-azureOP•2/19/24, 3:37 PM

it's certainly worth a shot to try once.

nursing-lime•2/19/24, 3:38 PM

if arieljuod's next suggestion doesn't work, you could always move the game files, delete the entry and metadata in Heroic, then reimport hopefully to get a new set of data altogether

standard-azureOP•2/19/24, 3:46 PM

and........that worked...............

standard-azureOP•2/19/24, 3:47 PM

satisfied but not if you know what I mean, I wonder how much this might be affecting other players

standard-azureOP•2/19/24, 3:47 PM

still I learned a fair amount about how heroic is put together from talking to you both, so I appreciate the help.

Aawake-maroon weird, for me it just downloads the metadata file again, you can do as termdisc ...

standard-azureOP•2/20/24, 8:51 AM

oh and I just manually compared the two json files side by side over ssh, besides the specific cloudsync entry there were no differences

heroic on both laptop & desktop, same game install, one has cloudsync tab, one doesn't?

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