V

VALORANT•2y ago

wrapp

false permanent suspension of account and HWID ban

well.... my account recently got suspended on the account of usage of prohibited 3rd party software. I just had this randomly happen to my account after a few days when i logged back in. Obviously this might not convince anyone, but I do not use any such hacks or scripts (not even for mouse acceleration).
I did submit a ticket and contacted riot, but it was pretty useless as they just flagged the case as "suspension was applied rightfully" (the irony lol).
Few things to keep in mind that could have affected this ban(I'm not sure if they do):

1. I recently installed ubuntu and played around with kernel versions
2. I disabled secure boot for a bit, but it was a long time ago, and I could still play valorant for a while after it happened
3. Disabled system encryption to install ubuntu (BitLocker and stuff)
4. In "Core Isolation" settings on windows, 'memory integrity' is turned on and 'kernel-mode hardware enforced Stack Protection' is turned off
5. Also the whole reason I installed ubuntu was to use tensorflow, so i also had to install CUDA and cudNN.

ETA: No way my account was hacked cuz i have 2FA turned on, so i would have received a mail

Please help me out!! If not for lifting the ban on the account, I atleast need to eliminate future threats on my PC