Hey, I'm trying to setup video streaming on r2, but I'm getting redirected to a video that says `Thi

Hey, I'm trying to setup video streaming on r2, but I'm getting redirected to a video that says

This video has been restricted. Streaming video from Cloudflare's basic service is a violation of the Terms of Service.

This video has been restricted. Streaming video from Cloudflare's basic service is a violation of the Terms of Service.

This video has been restricted. Streaming video from Cloudflare's basic service is a violation of the Terms of Service.

This video has been restricted. Streaming video from Cloudflare's basic service is a violation of the Terms of Service. But I've seen online that R2 is supposed to allow for video streaming? Using the

r2.dev

r2.dev

r2.dev

r2.dev domain works fine, it's just using my custom domain that this happens.

Eeverly Hey, I'm trying to setup video streaming on r2, but I'm getting redirected to a ...

kev-ac•4/1/24, 10:02 PM

You may have been flagged falsely in this case, this has happened before.

kev-ac•4/1/24, 10:03 PM

You're allowed to deliver video content if it is stored in R2, at least thats my understanding of the latest ToS construct.

everlyOP•4/1/24, 10:05 PM

Alright. I've seen that other people have made posts on the community form and cloudflare staff have made tickets for them. Should I go that same route since I can't create proper tickets on the free tier?

Eeverly Alright. I've seen that other people have made posts on the community form and c...

kev-ac•4/1/24, 10:06 PM

Maybe you just wait some time here until someone from the R2 team sees your message.

kev-ac•4/1/24, 10:06 PM

Or upgrade your plan to have access to the ticket system and other nice features

Kkev-ac Maybe you just wait some time here until someone from the R2 team sees your mess...

everlyOP•4/1/24, 10:11 PM

alright

KKarew Also robots.txt

dave•4/1/24, 10:52 PM

ah right, that too. I usually use X-Robots-TagX-Robots-Tag since that is respected "more"

Original message was deleted

boywonder350•4/1/24, 10:56 PM

Do you have a link to documentation?

KKarew Rclone is a great option. It’s very powerful. If you can, run it on a server ins...

Virtuous•4/1/24, 11:01 PM

much appreciated

boywonder350•4/1/24, 11:05 PM

I see. Yes I know but I thought you could already have R2 events booked up to a queue

Virtuous•4/1/24, 11:07 PM

is there a way to have google cloud as an option?

Virtuous•4/1/24, 11:07 PM

i want to use super slurper in this case

Virtuous•4/1/24, 11:07 PM

our datas already on another cloud

VVirtuous is there a way to have google cloud as an option?

Karew•4/2/24, 1:52 AM

It’s currently only S3 and other R2 buckets https://developers.cloudflare.com/r2/data-migration/super-slurper/

delta•4/2/24, 2:47 AM

hmm

Litch•4/2/24, 2:47 AM

Hello, I created a bucket and I wanted to move the file from that bucket to another bucket in the same account, how do I do it without uploading it again, is there any way?

delta•4/2/24, 2:48 AM

my R2 subscription was removed suddenly, is it known issue?

LLitch Hello, I created a bucket and I wanted to move the file from that bucket to anot...

Chaika•4/2/24, 3:03 AM

no, although you can use something like rclone to do it for you pretty easily: https://developers.cloudflare.com/r2/examples/rclone/

Ddelta my R2 subscription was removed suddenly, is it known issue?

Chaika•4/2/24, 3:04 AM

Do you see it under manage account -> billing -> subscriptions as ending or something? What do you mean "removed"?

Chaika•4/2/24, 3:04 AM

There is this: https://www.cloudflarestatus.com/incidents/wsjmr28lwxw3, but it doesn't mention suddenly removed subscriptions, just difficulty managing them

CChaika no, although you can use something like rclone to do it for you pretty easily: h...

Litch•4/2/24, 3:06 AM

thanks

delta•4/2/24, 3:07 AM

The Add R2 Subscription screen appeared, visible from an account that never used R2. Once I subscribed again, all the files in the bucket remained, but they were inaccessible for the duration of the subscription being removed.

SSnappy Thanks for the response! I tried rclone too, and so far for me I get errors ther...

Zora•4/2/24, 4:11 AM

what version of rclone are you using

Snappy•4/2/24, 4:15 AM

@Zora rclone v1.66.0

os/version: darwin 14.0 (64 bit)
os/kernel: 23.0.0 (arm64)
os/type: darwin
os/arch: arm64 (ARMv8 compatible)
go/version: go1.22.1
go/linking: dynamic
go/tags: cmount

Zora•4/2/24, 4:21 AM

looks fine

anirudh•4/2/24, 7:31 AM

We are storing some MP3 files in R2 which are played in an android app. We are seeing many errors when trying to play these files. The error received is like "UnrecognizedInputFormatException" i.e it doesn't recognize the file as MP3. I'm guessing this is because somehow the URL is not accessible for these users. Most of our users are based out of India. Anyone else facing connectivity issues from India to R2? Looking around in the forums, there have been these reports. Any workarounds?

anirudh•4/2/24, 7:32 AM

We have around 5k users facing this issue.

anirudh•4/2/24, 7:34 AM

We are already using a custom domain

anirudh•4/2/24, 7:35 AM

We were using cloudinary and didn't have this issue

anirudh•4/2/24, 7:36 AM

ok, R2 doesn't have a CDN in india?

Aanirudh ok, R2 doesn't have a CDN in india?

Hello, I’m Allie!•4/2/24, 7:36 AM

It does, but I don't think the storage is in India

anirudh•4/2/24, 7:36 AM

Also, we aren't able to reproduce this bug in our office over Wifi

anirudh•4/2/24, 7:36 AM

and its not consistent

anirudh•4/2/24, 7:37 AM

some users are able to resolve, most aren't, guessing it has to do with ISPs and stuff

Original message was deleted

anirudh•4/2/24, 7:38 AM

is there a rate limit? we have peaks of usage during morning and evening...

anirudh•4/2/24, 7:38 AM

I don't see anywhere that we are hitting some rate limit..

Aanirudh some users are able to resolve, most aren't, guessing it has to do with ISPs and...

Hello, I’m Allie!•4/2/24, 7:38 AM

And some ISPs blackhole IPs(see Italy)

Hello, I’m Allie!•4/2/24, 7:38 AM

It's kind of dumb, but the only thing you can do is complain to them

anirudh•4/2/24, 7:39 AM

ok, for the short term i guess we have to move to some other CDN

anirudh•4/2/24, 7:39 AM

im guessing S3 won't have this issue...

Original message was deleted

Hello, I’m Allie!•4/2/24, 7:40 AM

anirudh•4/2/24, 7:40 AM

Yea, thats the reason we wanted to move to R2, but if the URL doesn't load, its a no go for now

Aanirudh Yea, thats the reason we wanted to move to R2, but if the URL doesn't load, its ...

Hello, I’m Allie!•4/2/24, 7:40 AM

If you can capture the error it returns somehow, that might be useful too

Hello, I’m Allie!•4/2/24, 7:40 AM

Add some client-side logging or smth

anirudh•4/2/24, 7:48 AM

Yes trying to get detailed error

Eeverly Hey, I'm trying to setup video streaming on r2, but I'm getting redirected to a ...

Erisa•4/2/24, 7:49 AM

DM me your account ID and email

Ssakuta @Erisa | Support Engineer, sorry for the ping - do you have access to the produc...

Erisa•4/2/24, 7:49 AM

What's the domain?

Ivan Ch•4/2/24, 7:54 AM

@Erisa | Support Engineer Can you help me too? I trying set up R2 Custom Domains with some my domains and all of them have Unknown status. What info needed?

IIvan Ch @Erisa | Support Engineer Can you help me too? I trying set up R2 Custom Domain...

Erisa•4/2/24, 7:55 AM

Just the domain is needed

Erisa•4/2/24, 7:55 AM

Any one of them