my R2 subscription was removed suddenly, is it known issue?
my R2 subscription was removed suddenly, is it known issue?
Cno, although you can use something like rclone to do it for you pretty easily: https://developers.cloudflare.com/r2/examples/rclone/
CDo you see it under manage account -> billing -> subscriptions as ending or something? What do you mean "removed"?
CThere is this: https://www.cloudflarestatus.com/incidents/wsjmr28lwxw3, but it doesn't mention suddenly removed subscriptions, just difficulty managing them
Lthanks
DThe Add R2 Subscription screen appeared, visible from an account that never used R2. Once I subscribed again, all the files in the bucket remained, but they were inaccessible for the duration of the subscription being removed.
Zwhat version of rclone are you using
S@Zora rclone v1.66.0
- os/version: darwin 14.0 (64 bit)
- os/kernel: 23.0.0 (arm64)
- os/type: darwin
- os/arch: arm64 (ARMv8 compatible)
- go/version: go1.22.1
- go/linking: dynamic
- go/tags: cmount
Zlooks fine
AWe are storing some MP3 files in R2 which are played in an android app. We are seeing many errors when trying to play these files. The error received is like "UnrecognizedInputFormatException" i.e it doesn't recognize the file as MP3. I'm guessing this is because somehow the URL is not accessible for these users. Most of our users are based out of India. Anyone else facing connectivity issues from India to R2? Looking around in the forums, there have been these reports. Any workarounds?
AWe have around 5k users facing this issue.
AWe are already using a custom domain
AWe were using cloudinary and didn't have this issue
Aok, R2 doesn't have a CDN in india?
HIt does, but I don't think the storage is in India
AAlso, we aren't able to reproduce this bug in our office over Wifi
Aand its not consistent
Asome users are able to resolve, most aren't, guessing it has to do with ISPs and stuff
Ais there a rate limit? we have peaks of usage during morning and evening...
AI don't see anywhere that we are hitting some rate limit..
HAnd some ISPs blackhole IPs(see Italy)
HIt's kind of dumb, but the only thing you can do is complain to them
Aok, for the short term i guess we have to move to some other CDN
Aim guessing S3 won't have this issue...
HAYea, thats the reason we wanted to move to R2, but if the URL doesn't load, its a no go for now
HIf you can capture the error it returns somehow, that might be useful too
HAdd some client-side logging or smth
AYes trying to get detailed error
EDM me your account ID and email
EWhat's the domain?
I@Erisa | Support Engineer Can you help me too? I trying set up R2 Custom Domains with some my domains and all of them have Unknown status. What info needed?
EJust the domain is needed
EAny one of them
SIn the following blog - posted yesterday, in an image you can see event notifications from R2. Is this already available, or is this still something that's coming?
https://blog.cloudflare.com/making-full-stack-easier-d1-ga-hyperdrive-queues
https://blog.cloudflare.com/making-full-stack-easier-d1-ga-hyperdrive-queues
K
AIf these issues are related to connectivity, would the same problem exist for workers as well?
SWouldn't discord also have these issues then?
Kwhat's the issue
K:blobcatthonking:
Kgg
Rcan you provide an url for mp3?
AHi team,
We are using R2 as a temporary location for files and media exchange. The upload /download happens from various locations worldwide and recently we are noticing the following issue: the major part of the media/file uploads / downloads with normal speed, at the end it slows down and overall user experience is slow upload /download. Can you please check what can cause this issue ?
We are using R2 as a temporary location for files and media exchange. The upload /download happens from various locations worldwide and recently we are noticing the following issue: the major part of the media/file uploads / downloads with normal speed, at the end it slows down and overall user experience is slow upload /download. Can you please check what can cause this issue ?
HPricing too. Plus you generally have more input on the heading of a product
HAnd depending on how big of an Ent customer you are, you may actually be able to get features developed just for you
HI'm not sure, sorry. As far as I understand, prices can go up and down, whatever is agreed to
HIf you manually convert it to MP3, does it look right?
Ssolved it last night by myself. apparently, ovhcloud enables dnssec by default, but doesn't set a ds record & once you disable it and try to reenable it it won't work anymore 
EAh fun