My account has been hacked

Peace be upon you. My account has been stolen and I cannot file a complaint within the game because the thief submits a complaint before me every time and I cannot file a complaint in order to recover my account, and I have all the correct information. What should I do to recover my account - Account ID 5828910206

This is a picture of a conversation with PUBG Mobile customer service via email, but the problem was not resolved either

I hope that you solve the problem as soon as possible so that my account is not permanently lost 🥲

I cannot file a complaint, and this is the fourth time I have done this, and I do not know what the problem is. After I entered all the information, I sent the complaint when I tracked it, and I do not know why, and this is a screenshot of what appeared to me.
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Solution
Hi. Please follow what the notification says. You may wait for 7 business days as your account is being reviewed. :vickyyy_smile:
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