tpm 2.0 not working

when i launch valorant it works for a minute or two but force quits after and says tpm 2.0 not found and ive tried everything even going in live chat with dell to find the problem yet it doesnt work even after i did what they said to do

CchristianN2011 when i launch valorant it works for a minute or two but force quits after and sa...

Support Agent•6/27/24, 11:42 PM

It sounds like you're encountering a VAN9006 error related to TPM and Secure Boot. Here's a step-by-step guide to ensure TPM 2.0 and Secure Boot are properly set up:

**Check BIOS/UEFI settings:**
- Restart your PC and enter the BIOS/UEFI settings (usually by pressing F2, F10, DEL, or ESC during boot).
- Look for TPM settings. Ensure TPM 2.0 is enabled.
- Find Secure Boot settings and make sure it's enabled.
**Verify Windows configuration:**
- Type tpm.msctpm.msc in the Start Menu search bar and press Enter. Check if it shows "The TPM is ready for use."
- Run msinfo32msinfo32 in the Start Menu search bar to confirm if Secure Boot State is “On”.
**Update BIOS/UEFI:**
- Ensure your BIOS/UEFI firmware is up-to-date by checking Dell's support site for the latest updates.
**Reinstall Riot Vanguard and VALORANT:**
- Uninstall Riot Vanguard and VALORANT completely.
- Reboot your PC.
- Reinstall both from the official sources.

If you follow all these steps and the issue persists, I recommend submitting a ticket on the Riot Games support page for more specialized help.

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SSupport Agent It sounds like you're encountering a VAN9006 error related to TPM and Secure Boo...

christianN2011OP•6/27/24, 11:43 PM

i tried all that yet it still doesnt work

CchristianN2011 i tried all that yet it still doesnt work

Dragonsplay•6/28/24, 3:22 AM

having the same issue right nowe

Dragonsplay•6/28/24, 3:22 AM

have your figured it out?

christianN2011OP•6/28/24, 1:17 PM

christianN2011OP•6/28/24, 1:18 PM

What I’m thinking is just people who have the problem don’t need vanguard cus vanguard is only the anti cheat from what I seen/heard

tpm 2.0 not working

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