I give Moza benefit of the doubt because its their entry into the flight sim market, and their sim racing road to get to where they are today has been bumpy but without that perseverance and success they wouldn't be in a position to enter the flight sim market, and the reality is everyone who already knows stuff knows what will and won't work with it (at the very least from a basic will it connect without an adapter standpoint)
And I also suspect they didn't hire a flight sim expert to handle social media and answer questions about their flight sim products, and are using existing staff to handle that stuff, so some mistakes here and there are inevitable.
Regardless, time will tell, and it is only a matter of time, some 4-6 weeks for pre orders, til we see if they can walk the walk.