hey today i woke up to: "customer does not have an active subscription with tx-send capability" i

hey today i woke up to:

"customer does not have an active subscription with tx-send capability"

i dont believe this is due to any changes i made but this is the error i run into when any emails are being sent

Bbcal Hi Cloudflare team! I've been using Zoho mail as my email provider, and I was ho...

Chaika•9/10/24, 3:06 AM

Email Routing is for forwarding to a different domain, not just transparently through.

I would like to continue using zoho's STMP/etc to send and receive emails, but have cloudflare handling the DMARC, SPF, DKIM.

That doesn't really make sense. If Zoho is sending it'd handle dmarc/spf/dkim (Well, they'd tell you what records to set and such). You can't send out via Email Routing, only inbound

Ssdan hey today i woke up to: "customer does not have an active subscription with tx-...

Chaika•9/10/24, 3:06 AM

Sounds like Mailchannels? They killed their public free sending offering a while ago
https://community.cloudflare.com/t/mailchannels-end-of-life-notice-migrate-now/658638

Original message was deleted

Hard@Work•9/16/24, 3:40 PM

They would break it

Hard@Work•9/16/24, 3:41 PM

So for DKIM records, I would go unproxied

Evening breeze•9/19/24, 2:16 PM

Hi,

The code sent from cloudflare is never reaching my inbox. I’ve checked spam, not there, checked I can email that address from some other email, works, and I can’t login to support either. As you can see I have created an account here with it though, so clearly the issue is on CF side.

Isak•9/19/24, 5:53 PM

Are email routing rules private and not publicly accessible? For example, is an address like

a1f901e7-2075-4646-b0f3-d0f1d6273252@domain.com

a1f901e7-2075-4646-b0f3-d0f1d6273252@domain.com

safe to assume that only trusted individuals who have been given the address can send messages to it?

Isak•9/19/24, 5:55 PM

Yeah that's okay thank you.

lucklike•9/21/24, 9:30 AM

Trying to assist someone in cf community experiencing "550 5.1.1 Domain does not exist."
Catch-off/Catch-on few times did nothing.
I saw several answers from developers in another threads telling about some kind of manual domain activation. It's necessary to request support or it's possible to that guy to manage it by himself?
any thoughts on this?

HandyMan•9/21/24, 8:18 PM

Anyone having issues with Outlook? Routing is not working for few hours now. Cloudflare IP seems to be rate-limited by Microsoft

Sniper•9/22/24, 12:27 AM

Cloudflare seems to say they resolved the issue, but I’m seeing the same error when I just tested

SSniper Cloudflare seems to say they resolved the issue, but I’m seeing the same error w...

HandyMan•9/22/24, 2:46 AM

Same. I am still not receiving any of the emails

Sniper•9/22/24, 2:46 AM

Not sure what CF did, maybe it takes some time for Microsoft to update their list?

HandyMan•9/22/24, 2:46 AM

Sniper•9/22/24, 2:46 AM

LOL

HandyMan•9/22/24, 2:47 AM

And it's on different Cloudflare sites and different Outlook addresses

HandyMan•9/22/24, 2:47 AM

Sniper•9/22/24, 3:40 AM

don't think it has to do with the sites or outlook addresses; it's probably still the subset of CF SMTP relay ip address issue

Llucklike Trying to assist someone in cf community experiencing "550 5.1.1 Domain does not...

lucklike•9/23/24, 8:24 AM

@Vero

Flare•9/23/24, 8:27 AM

Please do not ping community members for non-moderation reasons. Doing so will not solve your issue faster and will make people less likely to want to help you.

lucklike•9/23/24, 8:34 AM

sorry

Ashley•9/23/24, 3:25 PM

Didn't realise this channel exists, but probably a better place for it: workers-and-pages-discussions

Ashley•9/23/24, 3:26 PM

(tl;dr status checks are hanging when I add an email route so nothing is delivered to the worker)

oof2win2•9/23/24, 5:02 PM

hi. is there some way to have email workers on my domain for only some emails, and then redirect the rest to outlook?

Ashley•9/23/24, 8:16 PM

Can't you just add foo@example.com to forward to a destination address, and bar@example.com to trigger a worker - based on https://developers.cloudflare.com/email-routing/setup/email-routing-addresses/#email-rule-actions - only been looking at this today, but it seems like it'd work?

Ashley•9/24/24, 10:04 PM

Bumping this one, the statuses for any route I setup just indefinitely try to load, and no email is routed to my worker.

Ashley•9/24/24, 10:07 PM

Tell a lie, the routing is now triggering my worker but the status field does seem bugged

Ashley•9/24/24, 10:11 PM

Interestingly, the hello@example.com hits my worker - and it hits it 8-10 times for one email? But the catch all never hits my worker, super odd.

Ashley•9/25/24, 8:45 AM

I tried clearing out all the settings and starting again, and it's now working - the status shows and I'm able to toggle the catch-all on.

The worker being called a lot is still a problem though, is that intended? When one email is received, my worker is triggered 2 times in some cases, and in one case it was trigger 8 times for one email

Ashley•9/25/24, 11:32 AM

The logs show 200 OK, rather than an error, as does the graph that shows requests to the worker - no error

And even 3 times… for one email it was 8

oof2win2•9/25/24, 4:26 PM

hi. so it seems that some of my emails are not even showing up within the cloudflare email logs when getting sent to workers

oof2win2•9/25/24, 4:26 PM

it's coming from SES emails

ZiRox•9/26/24, 12:52 PM

Hello,
I’m looking to router my emails, I have a domain name that I want catch-all on my personal email address, but it doesn’t work. I did the manipulation but it still does not work. I receive an email that tells me that I have sent from my personal address to my address to my domain name, but it sends me an email that says that it does not fit. On my panel it says that 1 mail was transferred but I do not receive it
Thanks ! I'm french and my english is very bad

Sniper•9/27/24, 12:39 AM

Has anyone also encounter receiving and sending with email routing, from another account to cloudflare it's saying
521 5.3.0 Upstream error, please check Postmaster | Cloudflare Email Routing docs for possible reasons why.

Rob•9/27/24, 12:31 PM

Yep getting the same error

Rob•9/27/24, 12:31 PM

On all my domains

Rob•9/27/24, 12:31 PM

Think theyve been blocked/rate-limited by Outlook/MS

Original message was deleted

Rob•9/27/24, 1:50 PM

Dont blame you tbh, what provider did you go with if u dm me asking? Im thinking of going back to ImprovMX

Original message was deleted

Chaika•9/27/24, 3:47 PM

Email Forwarding is always going to have these issues/was a failing game from the start. CF can only do so much when other providers go "you're forwarding spam!" "well yea uhh that's how email forwarding works". I wouldn't recommend email forwarding from any provider for email you care about unless you have full and absolute control over the destination and can whitelist cf

Sniper•9/27/24, 3:47 PM

Indeed. Thanks for the update tho!

CChaika Email Forwarding is always going to have these issues/was a failing game from th...

Rob•9/27/24, 4:12 PM

Can CF not detect and block spam at the source though, without forwarding it on and thus ruining their IP reputation for legitimate users?

Codey•9/27/24, 6:24 PM

I'm using email routing to forward all emails sent to my domain to my outlook email. The emails are failing to send on cloudflares end and it's giving me this error. Anyone know what I should do to fix this?

upstream (outlook-com.olc.protection.outlook.com.) temporary error: Unknown error: transient error (451): 4.7.650 The mail server [104.30.10.181] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://postmaster.live.com (S775) [Name=Protocol Filter Agent][AGT=PFA][MxId=11B9B97F8D0C481C] [BL02EPF00021F6C.namprd02.prod.outlook.com 2024-09-27T18:17:50.473Z 08DCDCBFCA255AE6]

upstream (outlook-com.olc.protection.outlook.com.) temporary error: Unknown error: transient error (451): 4.7.650 The mail server [104.30.10.181] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://postmaster.live.com (S775) [Name=Protocol Filter Agent][AGT=PFA][MxId=11B9B97F8D0C481C] [BL02EPF00021F6C.namprd02.prod.outlook.com 2024-09-27T18:17:50.473Z 08DCDCBFCA255AE6]

Original message was deleted

Codey•9/27/24, 6:29 PM

yeah i saw after i sent the message

Original message was deleted

FatMaul•9/27/24, 7:51 PM

can you also DM me?

HandyMan•9/29/24, 3:06 AM

Anyone still having issues with outlook?

HHandyMan Anyone still having issues with outlook?

Mr_Bones757•9/29/24, 7:13 AM

I just joined the discord to see if anyone else was having this issue also!

HHandyMan Anyone still having issues with outlook?

Kalibre•9/29/24, 7:57 PM

I have the same problem

DDoJo Is there a way to modify a message subject before forwarding using an email work...

Chaika•9/30/24, 1:26 PM

You can pass the headers object in the forward but even then you're limited/couldn't change that

forward(rcptTostring, headersHeadersoptional) : Promise

Forward this email message to a verified destination address of the account. If you want, you can add extra headers to the email message. Only X-* headers are allowed.
When the promise resolves, the message is confirmed to be forwarded to a verified destination address.

myer•10/1/24, 7:45 PM

hi im having a problem with email routing, i have been using email routing for at least a year or more to forward email sent to my custom domain address to my outlook inbox. starting from about an hour ago, i am no longer receiving emails. people who send emails to me have their emails bounced back with error messages like "Upstream error", and my cloudflare dashboard shows this error to all failed email deliveries.

upstream (outlook-com.olc.protection.outlook.com.) temporary error: Unknown error: transient error (451): 4.7.650 The mail server [104.30.8.79] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://postmaster.live.com (S775) [Name=Protocol Filter Agent][AGT=PFA][MxId=11B9C027D889153C] [BN2PEPF000044A6.namprd04.prod.outlook.com 2024-10-01T18:14:12.891Z 08DCE013EEFA38FF]

who should i contact to fix this problem? i am unable to receive any emails to my preferred inbox anymore and have temporarily switched the forwarding destination to another service, which works fine. it appears that the cloudflare mail ip used to forward my emails has been flagged by microsoft?

upstream (outlook-com.olc.protection.outlook.com.) temporary error: Unknown error: transient error (451): 4.7.650 The mail server [104.30.10.181] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://postmaster.live.com (S775) [Name=Protocol Filter Agent][AGT=PFA][MxId=11B9B97F8D0C481C] [BL02EPF00021F6C.namprd02.prod.outlook.com 2024-09-27T18:17:50.473Z 08DCDCBFCA255AE6]

hey today i woke up to: "customer does not have an active subscription with tx-send capability" i

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