It also depends on the time of day - a lot of people are on UK/EU time and so will be sleeping, wher

It also depends on the time of day - a lot of people are on UK/EU time and so will be sleeping, whereas some people are on US or another time zone more west

IIsaac McFadyen It also depends on the time of day - a lot of people are on UK/EU time and so wi...

zehro•9/11/24, 2:17 AM

what is the recommended method of getting assistance? should i try to ping a community champion in a post? just wait and pray?

zehro•9/11/24, 2:17 AM

I feel like my issue shouldn't be super difficult (just trying to get my domain up and running) and yet my old provider, Squarespace, was pointing to my webpage just fine while Cloudflare seems to keep going in a 301 redirect loop (hence a 504 timeout)

Isaac McFadyenOP•9/11/24, 2:26 AM

^ this, please don't ping

Isaac McFadyenOP•9/11/24, 2:26 AM

We're here to moderate, and volunteer help if we know/when we can

Isaac McFadyenOP•9/11/24, 2:28 AM

Pretty much this. If you have a support ticket it's also helpful to post the ticket number since sometimes we can escalate those (not read them, however, just escalate ones that are stuck in the queue)

Isaac McFadyenOP•9/11/24, 2:29 AM

If you provide as many details as you can to prevent needing a couple back-and-forths that also helps.

4d62•9/11/24, 2:32 AM

why do some cfa apps have predefined icons and is there a way to disable this? ex:

Deep•9/11/24, 2:40 AM

where can i see what the pricing is and egress fees are for high volume load balancer service?

Deep•9/11/24, 2:44 AM

also WAF egress fees? we have high volume live streaming and can't seem to get any numbers on egress fees

valkyrie_pilot•9/11/24, 2:45 AM

iirc cloudflare usually doesn't do egress fees

DepecheCode•9/11/24, 4:48 AM

Wondering if maybe someone may have some insight. When connected to my WiFi/Home Internet, the not only does my CloudFlare Dashboard not even load. But the websites on my CloudFlare account are brutally slow as well. Basically they don’t even load. Could CloudFlare be throttling my IP address in some way?

DDepecheCode Wondering if maybe someone may have some insight. When connected to my WiFi/Home...

DarkDeviL•9/11/24, 8:28 AM

Can you elaborate on where you see these issues?

What ISP / provider, preferably their AS number?
The AS number can be found here:
https://1.1.1.1/help
-> AS Number
https://bgp.tools/
-> The AS number shown under "You are connecting from" like this: "Cloudflare, Inc. (AS13335)"
<https://bgp.he.net/>-> The AS number shown like this: "**Your ISP is AS13335 (Cloudflare, Inc.)**"
What country (and preferably state/region)?

Amitk•9/11/24, 8:41 AM

Hi , can anyone help, I want to transfer a domain from Cloudflare to another registrar but getting this error

Raghav Sharma•9/11/24, 9:10 AM

Hi!
I have a doubt. So I am using cloudflare dns which routes traffic to AWS elb. In the ELB I am storing all access logs in S3. I would like to get the original IP rather than cloudflare's IP in elb logs. How do I do this?

playaz44•9/11/24, 12:12 PM

Finally the normal home page after logging in is back

RRaghav Sharma Hi! I have a doubt. So I am using cloudflare dns which routes traffic to AWS elb...

Chaika•9/11/24, 2:32 PM

CF passes the original IP in the CF-Connecting-IP header, if you can verify the connecting IP is in CF's Public IPs list https://www.cloudflare.com/ips/ and then use that header

Chaika•9/11/24, 2:33 PM

looks like AWS said in the past it's not possible at the ELB level: https://serverfault.com/a/623746. Maybe could add some glue between elb -> s3 logs (or log header and then post process)

MDev•9/11/24, 7:34 PM

Starting from which plan you can start routing Plex HTTP traffic through cloudflare without Non-HTML content issues?

MMDev Starting from which plan you can start routing Plex HTTP traffic through cloudfl...

Chaika•9/11/24, 7:36 PM

Enterprise

Chaika•9/11/24, 7:37 PM

I would read this tho: Reverse proxing my nextcloud and others using tunnels

MDev•9/11/24, 7:40 PM

Tysm! If i inderstand correctly i would need to store my plex library on cloudflare somehow to be able to use it without issues. Stream or R2

MMDev Tysm! If i inderstand correctly i would need to store my plex library on cloudfl...

Chaika•9/11/24, 7:44 PM

Either that or Enterprise if you do not want to risk violating the non-html rules at all

charl.dev•9/11/24, 9:45 PM

Can anyone point me to the pm of bot detection, want to DM with a use case

Erisa•9/12/24, 6:26 AM

that or post in https://community.cloudflare.com/c/website-application-performance/security/6

$haun ❤•9/12/24, 9:34 AM

Where to open ticket

$$haun ❤Where to open ticket

Phaze•9/12/24, 9:37 AM

what are you opening a ticket for?

$$haun ❤Where to open ticket

Hard@Work•9/12/24, 9:38 AM

?support

Flare•9/12/24, 9:38 AM

To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.

Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs

Phaze•9/12/24, 9:38 AM

oh nvm lmao