Lost authenticator access to my account & charged 3x.

I've lost access to my account because I don't have the authenticator for some reason and I've been charged 3x in 2 days for the same account. How can I contact support as they aren't replying to my emails.

MMr Joopz I've lost access to my account because I don't have the authenticator for some r...

Chaika•9/13/24, 1:51 PM

?account-recovery

Flare•9/13/24, 1:51 PM

These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out.

If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help
If you don’t know the email: https://dash.cloudflare.com/forgot-email

Mr JoopzOP•9/13/24, 1:53 PM

Do you know how long they take to reply as I did one of these a few days ago and been charged again since. Can't really sit here and watch cloudfare charge me over & over

Lost authenticator access to my account & charged 3x.

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