Email routing is broken and too unreliable for my liking, had too many issues with Outlook blocking

Email routing is broken and too unreliable for my liking, had too many issues with Outlook blocking their IPs, poor response from CF on this as well, especially with how many people use Outlook and are facing the same problem

RRob Email routing is broken and too unreliable for my liking, had too many issues wi...

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█▀█ █▄█ ▀█▀•10/4/24, 10:25 PM

I'm having the same issue here...

Tthewozza If the stats are to be believed, this is now resolved, but I still have a huge n...

Rammesses•10/6/24, 1:46 PM

I'm seeing similar stats - but equally have lost 93% of all emails since (probably) Monday and it's still ongoing

Maybe time to ditch Outlook.com and go back to Google.

Bob•10/6/24, 4:05 PM

Hi I am looking for guidance on disabling email routing for my domain, followed instructions and status shows "Disabling" for over a week. support will be deeply appreciated

BBob Hi I am looking for guidance on disabling email routing for my domain, followed ...

Figel Narage•10/7/24, 8:28 AM

Just update the MX records?

Bob•10/7/24, 4:57 PM

Thanks David, MX records are locked and will only be unblocked after disabling wmail routing

BBob Hi I am looking for guidance on disabling email routing for my domain, followed ...

Chaika•10/7/24, 5:21 PM

Are you talking about the Disabling button?
If so, you just have to click on it. Make sure you disable/remove all the subdomains first or it won't work

xeon06•10/8/24, 2:49 AM

Any chance we'll get wild cards on subdomains? Would make it very useful to handle all emails for a certain service, especially when the top level domain already has other email configurations

sreknob•10/9/24, 12:21 AM

sreknob•10/9/24, 12:21 AM

Email forwarding to outlook seems to be broken again

AG•10/9/24, 4:53 PM

Heyy everyone, i think Cloudflare mail routing is broken?

AG•10/9/24, 4:53 PM

for outlook that is?

Original message was deleted

AG•10/9/24, 5:05 PM

can you please DM me as well

Ssreknob Email forwarding to outlook seems to be broken again 😕

Reggie•10/11/24, 5:34 AM

Still no update about this being resolved?

Have had almost 50 fail in the last 24 hours

CChaika Are you talking about the Disabling button? If so, you just have to click on it...

Bob•10/12/24, 12:01 AM

worked thanks @Chaika appreciate your guidance

gaius•10/13/24, 5:31 PM

hello cloudflare friends. i too am getting 451 and 550 errors when sending to outlook.com such as "permanent error (550): 5.7.1 Unfortunately, messages from [104.30.6.55] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150)."

gaius•10/13/24, 5:32 PM

this seems rather ominous and I see from the history this has been going on for several days - since the 8th if the chart in my dashboard is accurate. i have a lot of email stuck now

gaius•10/13/24, 5:37 PM

this is not showing as an active incident either

gaius•10/13/24, 5:49 PM

i suppose there is no way to "force" all the emails queued in CF through to an alternate email address? if i change the destination will it apply to everything there already?

gaius•10/13/24, 6:05 PM

the 451s <5 days should attempt redilvery, the 550s are gone forever

Jürgen Leschner•10/18/24, 3:46 PM

For people looking to get started with email workers, I wrote this quick blog post and pushed some sample code to GitHub.

Routing emails through a Cloudflare Worker

M.A.K•10/21/24, 2:39 PM

I added my email in email records, but if I reply to email which someone sent me on example@test.com and I got on my Gmail then will reply go from test.com or Gmail. Com address

MM.A.K I added my email in email records, but if I reply to email which someone sent me...

Chaika•10/21/24, 2:49 PM

from gmail.com, Email Routing is just inbound

CChaika from gmail.com, Email Routing is just inbound

M.A.K•10/21/24, 2:51 PM

then anyway?

M.A.K•10/21/24, 2:51 PM

to send email from domain

M.A.K•10/21/24, 3:24 PM

free

Shintaro Tanaka•10/22/24, 3:09 AM

Hello everyone, nice to meet you all!
I have a question about Email Routing notifications.
With the free plan, is it possible to be notified based on the status of the email delivery?
I would like to be notified because sometimes the size of the forwarded email is too large and an error occurs before the worker is executed.
I have looked through the official documentation, but have not been able to find anything that describes Email Routing notifications, and I have also looked in the Cloudflare community, but have seen a few people asking about it, and none seem to have gotten an answer, so I'm wondering if this is a feature that doesn't exist yet.
If anyone can help me, please respond!

SShintaro Tanaka Hello everyone, nice to meet you all! I have a question about Email Routing noti...

Figel Narage•10/22/24, 9:16 AM

I'm not aware of this being a feature. It might be doable with a CloudFlare Worker though

FFigel Narage I'm not aware of this being a feature. It might be doable with a CloudFlare Wor...

Shintaro Tanaka•10/23/24, 2:09 AM

Thanks for the reply, there is a pattern of errors before the email worker can work, so important emails get buried unless the error is notified to me in some way. I may be able to set up another worker to notify me, but the question is whether the email routing activity log is provided as an API or not. As far as I know, I could not find such an API in the official documentation. In addition, is that feasible with a free plan

Original message was deleted

Shintaro Tanaka•10/23/24, 9:40 AM

Appreciate the reply. It would be greatful idea and I'm also thinking the same!
it’s like this way, right?
https://community.cloudflare.com/t/an-activity-log-of-email-routing-using-an-api/383500

Tobytja•10/23/24, 2:10 PM

Hello, I have a problem setting up a DNS record in my domain. I want to use the domain in my iCloud+ but when I create the CNAME value, after I save it, Cloudflare always removes the last dot in the name and so the domain can’t be added to the iCloud, because the value is different than iCloud requires.

TTobytja Hello, I have a problem setting up a DNS record in my domain. I want to use the ...

Hello, I’m Allie!•10/23/24, 2:26 PM

Is this with Cloudflare Email Routing, or just with the iCloud Email service?

HHello, I’m Allie!Is this with [Cloudflare Email Routing](https://developers.cloudflare.com/email-...

Tobytja•10/24/24, 5:23 AM

No idea what’s the difference. I just want to add the domain to iCloud so I could use the e-mail address with my AppleID

CConorS I'm still getting 48% failed emails, 17% dropped and only 34% forwarded. This is...

RobOP•10/24/24, 6:34 PM

In the end I gave up with Cloudflare for email forwarding (routing)

It seems like they dont care enough about this service to monitor it for issues like this

ImprovMX and ForwardEmail are both free reliable options

I guess you could also forward to a temporary Gmail account and forward that to your Outlook but it seems very tedious and I havent tested it tbh

Original message was deleted

Chaika•10/25/24, 4:13 PM

Yea, I asked them for an update on the thread as from the start they said they had an internal incident for it, but they just didn't put anything on it until it was mitigated/resolved internally

Chaika•10/25/24, 4:14 PM

ultimately any email forwarding is going to be flakey if you don't control the destination fully and can exclude it, just not something to use for critical email

Gerbuuun•10/27/24, 10:53 AM

Hi everyone, I'm not entirely sure what email routing is intended for?
I'm looking to implement some sort of email groups feature where if you send an email to e.g. group1@my-domain.comgroup1@my-domain.com everyone in that group receives that email.
If I look at the documentation of email workers it looks to be a simple forwarding/analytics product.
Can someone elaborate?

Gerbuuun•10/27/24, 11:00 AM

Well I wasn't sure, that's why I asked. Thanks for clarifying though

Rob•10/27/24, 4:51 PM

I have set up email routing and it seems to be working, but the analytics looks wrong to me. I see 80 emails received in the Email Routing Summary but I can't get any to show under Activity Logs. I'm using the free service, but I've received less than 1000 emails so I wouldn't think I'd hit any limits. The email routing summary also shows no results when I select the previous 30 days, but jumps back up to 125 when I select the previous 14 days!

Rob•10/27/24, 5:22 PM

Thanks!

CChaika ultimately any email forwarding is going to be flakey if you don't control the d...

Jerry Shi•10/28/24, 3:50 PM

Thanks. It seems to be the time to move email forwarding to another platform.

JJerry Shi Thanks. It seems to be the time to move email forwarding to another platform.

DarkDeviL•10/29/24, 3:27 AM

It is a general problem with email forwarding, and not related to one specific platform at all.

If you, or e.g. @Robbo, or @ConorS (reaction to the quoted message) want something reliable with forwarding, - then this one, alone / on it's own, isn't going to be a reliable option:

ImprovMX and ForwardEmail are both free reliable options

To get a truly reliable option, you need to be in control of the final destination (the place you're forwarding to), if you want to rely on email forwarding.

You're NOT in control when you use a free mail like Google (@gmail.com@gmail.com), or Microsoft (@hotmail.com@hotmail.com/@live.com@live.com/@outlook.com@outlook.com), or any of the other free mails.

The only reliable option would be:

1. Drop the free mail.
2. Drop the idea of email forwarding / email routing.

DarkDeviL•10/29/24, 3:34 AM

Google (@gmail.com@gmail.com), and Yahoo (@yahoo.com@yahoo.com, @aol.com@aol.com, and likely others) ramped up their requirements for email deliveries earlier this year.

If the actual sender of the message (NOT Cloudflare, ImprovMX or ForwardEmail in case of forwarding), but such as e.g. Bank of America, PayPal, or whomever, isn't living up to the requirements they set, Google and Yahoo will refuse the deliveries.

No forwarding service will ever be able to do magic, to make the delivery happen anyway.

DarkDeviL•10/29/24, 3:39 AM

Microsoft (@hotmail.com@hotmail.com/@live.com@live.com/@outlook.com@outlook.com), have for years been known in the email communities, to turn the cold shoulder on you (e.g. Cloudflare, ImprovMX and ForwardEmail) from one day to another, and allegedly (according to the victims, at least), without a good reason to do so.

A Microsoft employee did ask for assistance, a couple of years ago, on a public mailing list, where the request was about how they could identify the IP ranges of a specific network provider, where the obvious reason for that, would sound to have been in order to block all traffic from that specific provider at once.

DarkDeviL•10/29/24, 3:52 AM

If you insist on email forwarding / email routing:

- Set up your own mail server behind the stage, such as e.g. Postfix (SMTP) + Dovecot (IMAP, POP3).

- john.doe@example.comjohn.doe@example.com will point to Cloudflare (or other forwarding/routing service).

- john.doe@example.comjohn.doe@example.com will forward to john.doe@internal.example.comjohn.doe@internal.example.com

- @internal.example.com@internal.example.com will be handled by your own mail server (e.g. the before-mentioned Postfix will take care of receiving from the forwarding service).

- Postfix will deliver the message internally to Dovecot, and your mail client will download the messages from Dovecot.

->

As you're in full control of the mail server handling @internal.example.com@internal.example.com, you can choose to whitelist the IP ranges for Cloudflare (or other forwarding/routing service) there.

You can also choose whether you want any spam filtering at all, or simply want to see everything that's coming in...

Unfortunately though, ... it will of course require some effort from you, ... but it's the only reliable way, if you insist on email forwarding / email routing.

JJerry Shi Thanks. It seems to be the time to move email forwarding to another platform.

dave•10/29/24, 12:33 PM

Even AWS SES (in some regions) has problems with being on blocklists at times. The ap-south-1 region (India, Mumbai), is often ends up on a Microsoft blocklist. It's annoying.

Jerry Shi•10/29/24, 12:44 PM

Thank @dave | ai.moda and @DarkDeviL for the additional information.

While everyone is saying forwarding is bad, a lot of people indeed have the need of forwarding. It does not seem that the industry has come to an agreement on how to handle it properly. Simply blocking a range of IPs does not really solve the problem.

Email routing is broken and too unreliable for my liking, had too many issues with Outlook blocking

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