Unfair banned....
Dear PubgMobile,
I recently received a unfair ban!
I was finally enjoying my free time. Been playing 4/5 matches what the first 3 matches where completely terrible...
And i was mid game i received the ban right after i killed a player that was hiding behind a rock wanting to throw a grenade but i killed him right away. His own grenade exploded on him self (not sure how that's possible while aiming a grenade)
But i heard a ( Sniper shot on the left side of the enemy ) and went right after that location and killed the last guy. I remained following my teammate.
I did transform into a wolf. Jumped of a hill and then i got the pop-up (Internet connection error) and right after i received the ban notification.
This is the explanation what happened before i got banned.
I would never use cheats. And especially not while i did spend around 5k into my 7 year old account!!!
I include some videos so you see my gameplay
I recently received a unfair ban!
I was finally enjoying my free time. Been playing 4/5 matches what the first 3 matches where completely terrible...
And i was mid game i received the ban right after i killed a player that was hiding behind a rock wanting to throw a grenade but i killed him right away. His own grenade exploded on him self (not sure how that's possible while aiming a grenade)
But i heard a ( Sniper shot on the left side of the enemy ) and went right after that location and killed the last guy. I remained following my teammate.
I did transform into a wolf. Jumped of a hill and then i got the pop-up (Internet connection error) and right after i received the ban notification.
This is the explanation what happened before i got banned.
I would never use cheats. And especially not while i did spend around 5k into my 7 year old account!!!
I include some videos so you see my gameplay
Solution
Hello. :r_pengwave: Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: service@pubgmobile.com.
If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response.
If you have any objections to claim results, please contact the customer service through in-game or through this email: service@pubgmobile.com.
If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response.
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