3 replies

2FA Unblocking Issue

Hey everyone! I’m dealing with a bit of a critical issue with my Cloudflare account and could really use some advice or pointers. I lost access to my 2FA codes and have tried all the recommended recovery methods, including adding meta tags to my domains for verification. It’s been over a month since I reached out to Cloudflare support, but I haven’t heard back, and this delay is affecting my business operations.

Has anyone here faced a similar situation with Cloudflare or have any tips on getting faster support responses? Any help or advice would be much appreciated. Thanks in advance!

DaniFoldi•10/28/24, 8:33 AM

?account-recovery Hi, you'll need to use the second link here:

Flare•10/28/24, 8:33 AM

These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out.

If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help
If you don’t know the email: https://dash.cloudflare.com/forgot-email

DaniFoldi•10/28/24, 8:33 AM

Unfortunately there's nothing more we can do here

2FA Unblocking Issue

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