Pwent from 15s waiting for orgs/accounts list to load to 1s
Iyup, seems to be back
RHi,
I am Rahul, I am having a major issue with Cloudflare support. We are unable to open support tickets, and the chat option isn't available either.
We are on the business plan and also have Zero trust standard.
These options were working till last week when all our licenses were disabled, we had to log in to the dashboard and add back the licenses.
Since then, we have not been able to open an7y cases or chat with support.
Now we are getting alerts for one of our domains being unavailable even thought its on thne business plan and we cannot get support
I am Rahul, I am having a major issue with Cloudflare support. We are unable to open support tickets, and the chat option isn't available either.
We are on the business plan and also have Zero trust standard.
These options were working till last week when all our licenses were disabled, we had to log in to the dashboard and add back the licenses.
Since then, we have not been able to open an7y cases or chat with support.
Now we are getting alerts for one of our domains being unavailable even thought its on thne business plan and we cannot get support
PWhat is the issue/error you're exactly getting when trying to open a ticket?
RNo error, my option to create a support ticket or start a chat are missing on my dashboard, it doesn't matter which option or work flow I select
PHm that's indeed weird if you have a business plan. Can you go ahead and choose these categories? Then mention all the issues you're encountering in the ticket, and support will make sure it's getting triaged correctly
Palso send the ticket ID here, then I'll send it to someone to make sure your ticket is going in the right basket
RWe did this and I opened the case on the 13th no one has picked up my case or even reposned, the case was created as P1
Pcan you send the ticket ID of that?
Wwhat's the ticket id
RHere is the ticket from the 13th 01269471
Here is the ticket from yesterday 01288455 & 01288572
All are P1
Here is the ticket from yesterday 01288455 & 01288572
All are P1
WCreating more tickets only slows down response times, please stick to just one
RCan you help get a support agent involved with one of the tickets?
PDid you poke already someone Walshy? Else I can forward it to the esc forum
RI believe Walshy is replying to me but I don't have a confirmation if he is gettung someone to look into my ticket
Pyeah we're forwarding it to support so they can take another look at your ticket and get it on the right track
RThanks
Efor input no, for output yes https://developers.cloudflare.com/images/transform-images/#supported-formats-and-limitations
Cloudflare Docs
Transformations let you optimize and manipulate images stored outside of the Cloudflare Images product. Transformed images are served from one of your zones on Cloudflare.
VHello
I keep having a issue with some of our API calls , we are getting a 525 error code this is ssl handshake issue where the server disconnect without a response to the callback api.
this issue does not happens all the time
I keep having a issue with some of our API calls , we are getting a 525 error code this is ssl handshake issue where the server disconnect without a response to the callback api.
this issue does not happens all the time
GJust getting started with CF and their cdn/api process
Rdoes cloudflare usually just act first on abuse reports then do the manual review after it's been disputed?
Thello! i have a question, i have sucessfully recovered my domain on my registrar after 80 days of downtime, and now i want to recover all the cloudflare settings that i had on this domain. How can I archieve this? the only thing that i have is the dns config file, and i want all the config of page rules, redirect rules, etc.
1DNS over Discord: WHOIS
1DNS over Discord: WHOIS
1DNS over Discord: A records
home.tristinkorbel.xyz A @1.1.1.1 +noall +answerdiggy diggy hole
•11/27/24, 9:00 PM
E
Dmy bad
Dwhile you here - where can I get help/talk about zero trust stuff?
E#cloudflare-one
HI mean, you could exclude some IP addresses like those associated with save page now
Htheir dataset are locked
HActually, save page now is not even a verified bot
Whello guys i have problem anyone can help me? all of my website request blocked by waf . all waf settings on essentially off . i put my ip to whitelist on cloudflare but still show me 403 forbidden
W?
BWe expect to begin rolling out the additional purge types to all plans and users beginning in early 2025.do we have any clearer idea of when exactly this will be?
S
Show to turn off this?
Sdid you solve this?
Wno
Wyou had same problem?
Syes
Sno
Sno\
H?support
STo contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
Si wanted to see if anyone else had the same issue before asking support
HGot eaten by the Supercloud