No error, my option to create a support ticket or start a chat are missing on my dashboard, it doesn

RRahul CCi No error, my option to create a support ticket or start a chat are missing on my...

P

Peps•11/27/24, 2:29 PM

Hm that's indeed weird if you have a business plan. Can you go ahead and choose these categories? Then mention all the issues you're encountering in the ticket, and support will make sure it's getting triaged correctly

P

Peps•11/27/24, 2:30 PM

also send the ticket ID here, then I'll send it to someone to make sure your ticket is going in the right basket

R

Rahul CCiOP•11/27/24, 2:31 PM

We did this and I opened the case on the 13th no one has picked up my case or even reposned, the case was created as P1

P

Peps•11/27/24, 2:31 PM

can you send the ticket ID of that?

W

Walshy•11/27/24, 2:31 PM

what's the ticket id

R

Rahul CCiOP•11/27/24, 2:40 PM

Here is the ticket from the 13th 01269471
Here is the ticket from yesterday 01288455 & 01288572

All are P1

W

Walshy•11/27/24, 2:44 PM

Creating more tickets only slows down response times, please stick to just one

R

Rahul CCiOP•11/27/24, 2:46 PM

Can you help get a support agent involved with one of the tickets?

P

Peps•11/27/24, 2:47 PM

Did you poke already someone Walshy? Else I can forward it to the esc forum

R

Rahul CCiOP•11/27/24, 2:56 PM

I believe Walshy is replying to me but I don't have a confirmation if he is gettung someone to look into my ticket

RRahul CCi I believe Walshy is replying to me but I don't have a confirmation if he is gett...

P

Peps•11/27/24, 3:26 PM

yeah we're forwarding it to support so they can take another look at your ticket and get it on the right track

R

Rahul CCiOP•11/27/24, 3:54 PM

Thanks

AAbi Does cloudflare images support avif files?

E

Erisa•11/27/24, 4:55 PM

for input no, for output yes https://developers.cloudflare.com/images/transform-images/#supported-formats-and-limitations

Cloudflare Docs

Transform images | Cloudflare Images docs

Transformations let you optimize and manipulate images stored outside of the Cloudflare Images product. Transformed images are served from one of your zones on Cloudflare.

V

vishvish•11/27/24, 6:12 PM

Hello
I keep having a issue with some of our API calls , we are getting a 525 error code this is ssl handshake issue where the server disconnect without a response to the callback api.
this issue does not happens all the time

G

G Pa Dax•11/27/24, 6:22 PM

Just getting started with CF and their cdn/api process

R

rich•11/27/24, 8:13 PM

does cloudflare usually just act first on abuse reports then do the manual review after it's been disputed?

T

TheUnrealZaka•11/27/24, 8:41 PM

hello! i have a question, i have sucessfully recovered my domain on my registrar after 80 days of downtime, and now i want to recover all the cloudflare settings that i had on this domain. How can I archieve this? the only thing that i have is the dns config file, and i want all the config of page rules, redirect rules, etc.

1

1.1.1.1APP•11/27/24, 8:58 PM

DNS over Discord: WHOIS

home.tristinkorbel.xyz
-------------+------------------------------
Registrar    | Namecheap                    
Registration | Sat, 26 Oct 2024 22:04:35 GMT
Expiration   | Sun, 26 Oct 2025 23:59:59 GMT
Abuse        | abuse@namecheap.com

home.tristinkorbel.xyz
-------------+------------------------------
Registrar    | Namecheap                    
Registration | Sat, 26 Oct 2024 22:04:35 GMT
Expiration   | Sun, 26 Oct 2025 23:59:59 GMT
Abuse        | abuse@namecheap.com

home.tristinkorbel.xyz
-------------+------------------------------
Registrar    | Namecheap                    
Registration | Sat, 26 Oct 2024 22:04:35 GMT
Expiration   | Sun, 26 Oct 2025 23:59:59 GMT
Abuse        | abuse@namecheap.com

home.tristinkorbel.xyz
-------------+------------------------------
Registrar    | Namecheap                    
Registration | Sat, 26 Oct 2024 22:04:35 GMT
Expiration   | Sun, 26 Oct 2025 23:59:59 GMT
Abuse        | abuse@namecheap.com

1

1.1.1.1APP•11/27/24, 8:59 PM

DNS over Discord: WHOIS

home.tristinkorbel.xyz
-------------+------------------------------
Registrar    | Namecheap                    
Registration | Sat, 26 Oct 2024 22:04:35 GMT
Expiration   | Sun, 26 Oct 2025 23:59:59 GMT
Abuse        | abuse@namecheap.com

home.tristinkorbel.xyz
-------------+------------------------------
Registrar    | Namecheap                    
Registration | Sat, 26 Oct 2024 22:04:35 GMT
Expiration   | Sun, 26 Oct 2025 23:59:59 GMT
Abuse        | abuse@namecheap.com

home.tristinkorbel.xyz
-------------+------------------------------
Registrar    | Namecheap                    
Registration | Sat, 26 Oct 2024 22:04:35 GMT
Expiration   | Sun, 26 Oct 2025 23:59:59 GMT
Abuse        | abuse@namecheap.com

home.tristinkorbel.xyz
-------------+------------------------------
Registrar    | Namecheap                    
Registration | Sat, 26 Oct 2024 22:04:35 GMT
Expiration   | Sun, 26 Oct 2025 23:59:59 GMT
Abuse        | abuse@namecheap.com

1

1.1.1.1APP•11/27/24, 8:59 PM

DNS over Discord: A records

home.tristinkorbel.xyz A @1.1.1.1 +noall +answer

home.tristinkorbel.xyz A @1.1.1.1 +noall +answer

home.tristinkorbel.xyz A @1.1.1.1 +noall +answer

home.tristinkorbel.xyz A @1.1.1.1 +noall +answer

NAME                   | TTL  | DATA          
-----------------------+------+---------------
home.tristinkorbel.xyz | 300s | 172.67.164.132
home.tristinkorbel.xyz | 300s | 104.21.10.209

NAME                   | TTL  | DATA          
-----------------------+------+---------------
home.tristinkorbel.xyz | 300s | 172.67.164.132
home.tristinkorbel.xyz | 300s | 104.21.10.209

NAME                   | TTL  | DATA          
-----------------------+------+---------------
home.tristinkorbel.xyz | 300s | 172.67.164.132
home.tristinkorbel.xyz | 300s | 104.21.10.209

NAME                   | TTL  | DATA          
-----------------------+------+---------------
home.tristinkorbel.xyz | 300s | 172.67.164.132
home.tristinkorbel.xyz | 300s | 104.21.10.209

diggy diggy hole

•

11/27/24, 9:00 PM

E

Erisa•11/27/24, 9:01 PM

@Dʀᴀɢᴏɴ you can do this in https://discord.com/channels/595317990191398933/882257884447133757

EErisa @Dʀᴀɢᴏɴ you can do this in https://discord.com/channels/595317990191398933/88225...

D

Dragon•11/27/24, 9:02 PM

my bad

EErisa @Dʀᴀɢᴏɴ you can do this in https://discord.com/channels/595317990191398933/88225...

D

Dragon•11/27/24, 9:02 PM

while you here - where can I get help/talk about zero trust stuff?

DDragon while you here - where can I get help/talk about zero trust stuff?

E

Erisa•11/27/24, 9:03 PM

#cloudflare-one

HHello, I’m Allie!IIRC some of the archive bots like IA and CommonCrawl are flagged as AI because ...

H

Hammer•11/27/24, 10:04 PM

I mean, you could exclude some IP addresses like those associated with save page now

H

Hammer•11/27/24, 10:05 PM

their dataset are locked

H

Hammer•11/27/24, 10:11 PM

Actually, save page now is not even a verified bot

W

whoisit•11/27/24, 11:49 PM

hello guys i have problem anyone can help me? all of my website request blocked by waf . all waf settings on essentially off . i put my ip to whitelist on cloudflare but still show me 403 forbidden

W

whoisit•11/27/24, 11:51 PM

?

B

blackchip.io•11/28/24, 12:29 AM

We expect to begin rolling out the additional purge types to all plans and users beginning in early 2025.

do we have any clearer idea of when exactly this will be?

S

Salamus•11/28/24, 4:34 AM

S

Salamus•11/28/24, 4:34 AM

how to turn off this?

Wwhoisit hello guys i have problem anyone can help me? all of my website request blocked...

S

Salamus•11/28/24, 4:36 AM

did you solve this?

SSalamus did you solve this?

W

whoisit•11/28/24, 4:43 AM

no

SSalamus did you solve this?

W

whoisit•11/28/24, 4:45 AM

you had same problem?

S

Salamus•11/28/24, 4:45 AM

yes

SSalamus yes

W

whoisit•11/28/24, 4:46 AM

did you solve that?

S

Salamus•11/28/24, 4:46 AM

no

SSalamus no

W

whoisit•11/28/24, 4:46 AM

did you ask cloudflare about that?

S

Salamus•11/28/24, 4:46 AM

no\

H

Hello, I’m Allie!•11/28/24, 4:47 AM

?support

S

SuperHelpflare•11/28/24, 4:47 AM

To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.

Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs

S

Salamus•11/28/24, 4:48 AM

i wanted to see if anyone else had the same issue before asking support

Original message was deleted

H

Hello, I’m Allie!•11/28/24, 4:58 AM

Got eaten by the Supercloud

SSalamus i wanted to see if anyone else had the same issue before asking support

H

Hello, I’m Allie!•11/28/24, 4:58 AM

For this issue, you should contact support

Original message was deleted

I

Isaac McFadyen•11/28/24, 4:59 AM

replaced by a custom bot on CF Workers/DOs/other stuff

IIsaac McFadyen replaced by a custom bot on CF Workers/DOs/other stuff 😄

H

Hello, I’m Allie!•11/28/24, 4:59 AM

Read: Walshy inside a server with a can of Redbull

M

mrpops2ko•11/28/24, 5:37 AM

hmm i am using traefik and cloudflare proxy + dns

i have set up h3 and can confirm that visiting the site results in a h3 cloudflare load

but in the traefik access logs themselves, cloudflare is making a request to my traefik reverse proxy using h2 and then serving h3

when i bypass the cloudflare proxy and contact traefik directly, it shows the request being h3

any ideas what im doing wrong?

M

mrpops2ko•11/28/24, 5:47 AM

hmm gpt says

By design, Cloudflare proxies use HTTP/2 or HTTP/1.1 for connections to the origin, even when serving HTTP/3 to clients.

By design, Cloudflare proxies use HTTP/2 or HTTP/1.1 for connections to the origin, even when serving HTTP/3 to clients.

surprising because end to end would speed things up i'd imagine? or maybe its just slow clients which it would aid

No error, my option to create a support ticket or start a chat are missing on my dashboard, it doesn

Similar Threads

Similar Threads

Similar Threads