Neon•13mo ago

Can't find a way to upgrade plan in Azure

Hi, I am using azure - neon integration and started the free package last week. I have hit the limit of 0.5 GB yesterday but I don't find a way to upgrade my plan in Azure. In the neon console, it asks me to check the azure dashboard.

urgent-maroon•12/16/24, 12:16 PM

Hey! Here's what you'll need to do:

Create a new Neon Resource with your desired plan
Open a support ticket requesting project transfer
Wait for Support to move your projects to the new Organization
Verify all projects transferred successfully
Delete your old resource to stop billing

Make sure not to delete your old resource until you've confirmed everything transferred successfully since deleting a Neon resource from Azure removes the Neon Organization and all Neon projects and data associated with that resource.

Are you able to create a support ticket? https://console.neon.tech/app/projects?modal=support

Docs: https://neon.tech/docs/introduction/billing-azure-marketplace#changing-your-pricing-plan

Neon

Azure Marketplace - Neon Docs

How to set up the Neon native integration on Azure About Neon pricing plans and overages How to change your plan How to delete a Neon resource on Azure Neon on Azure (Neon Docs) What is Neon Serverles...

dramatic-maroonOP•12/16/24, 12:31 PM

sweet! thank you. For now, I created a new resource and transferred the data manually with pgdump because of the urgency. But next time, i'll do as you suggested. Thanks a ton

dramatic-maroonOP•12/16/24, 12:32 PM

by the way, love the azure integration. Works like a charm

urgent-maroon•12/16/24, 12:34 PM

Awesome, that's great to hear! Feel free to reach out if you have any questions or run into any issues

Can't find a way to upgrade plan in Azure

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