Account lost and i want it back
Some days ago my phone broke in a car accident.After i repair it after 1 month i forgot the password of it and i lost it and it is my 7 year old account(i am a old player).and i am asking can i get my account back i am very sad plz do what ot takes to get my account back plz plz plz plz ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ it was my oldest account i have many memory's with it. #requests for ny account back
Solution:Jump to solution
Hello, @Swaccha!
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim....
22 Replies
I dont want uc or anything i just want my account back and if you want email name i can say
Solution
Hello, @Swaccha!
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information or attempting to submit the request from an unfamiliar device. We recommend submitting the in-game account recovery request from a device you frequently use to log into your PUBG MOBILE account, and ensure you provide the in-game customer service with all the required and accurate information.
If you are not satisfied with the results after receiving a response, you may submit a support request through official support subreddit with your numeric user identification and a detailed description of the issue.
Sir i used to login it from pixel 4 device and i tried to report from game settings but its been 8 months i didnt got my account back
Please help me
Please use the available options for account recovery as mentioned in my previous response. We unfortunately may not be able to help you any further through here.
My brother used to have a acc too we used to play in it like the account i reported and his account many times
Is there no way to get my account back?
If game settings dosent work?
Please ask a modaretor
To fix ot
It was last login in april
Or may
If you're not satisfied with the results, you may submit a support request through the support subreddit I have mentioned before.
Sir i tried
Its been 8 months and got no ans
Everyone says pubg has a good security System
But i am trying and reporting in pubg for my lost account and got no ans why?
Its disappointing
We unfortunately cannot help you any further through here as we only provide community support. Please note that your account security is your own responsibility. It is recommended to link more than one login options and not lose access to your linked social media accounts.
is it all you can do
Did you submit a support request on the support subreddit and did not receive a reply?
Yes
Please share a link to your post.
I got no reply
How?
How?
I cant see my report anymore
Check your Reddit account for your post.
I didnt post it on reddit
I reported it in pubg
Please refer to the last part of my previous response again.
Wait i am downloading
Also should i report once more in pubg mobile game?
You may. If you're able to submit an account recovery request, it is recommended to do it first woth your most used device, and make sure to provide accurate required information.
But there is a problem
I selled the phone
But i can ans any que u say
Ans me
You may submit an account recovery request, and if you're unsatisfied with the results, you can submit a support request through the support subreddit. As we only provide community support through here, we unfortunately cannot help you with your issue in any other way.
The requirements for account recovery are set to make sure that only the rightful owners of the account will be able to recover their accounts. This is the same for everyone, and we hope you can understand this. Thank you.
Wait
You mean i am not the owner?
If you need to recover your account, you'll first need to prove that you are the rightful owner by meeting the requirements of in-game account recovery.