PTR records have to be created on the reverse zone (ex: `<prefix>.in-addr.arpa`), which requires you

PTR records have to be created on the reverse zone (ex:

<prefix>.in-addr.arpa

<prefix>.in-addr.arpa

<prefix>.in-addr.arpa

<prefix>.in-addr.arpa), which requires you to control the entire prefix

ChaikaOP•1/7/25, 4:27 PM

I'm guessing you don't control/own the prefix and are just trying to create one for an IP assigned to you from your ISP/Host?

CChaika PTR records have to be created on the reverse zone (ex: `<prefix>.in-addr.arpa`)...

Shinigami•1/7/25, 4:32 PM

Sorry, I'm not very familiar with DNS configuration. But as I understand it, my configuration should be 3.2.1.in-addr.arpa, right?

SShinigami Sorry, I'm not very familiar with DNS configuration. But as I understand it, my ...

ChaikaOP•1/7/25, 4:36 PM

It won't work to create ptr records in the dns configuration for your website/abc.com.
If the IP is from your ISP or Host, you'd have to contact them about changing the Reverse DNS

Kasumi•1/7/25, 7:22 PM

Is there an aprox. time for how long I've to wait for reply from the Billings Support?

Peps•1/7/25, 7:23 PM

not really

Peps•1/7/25, 7:23 PM

It depends on a case by case basis

Kasumi•1/7/25, 7:23 PM

I mean even I set the Priority to low because it doesnt affect me. I make profit out of it but CloudFlare not

PPeps It depends on a case by case basis

Kasumi•1/7/25, 7:24 PM

Well its about wrong Tax value in the billings

KKasumi Is there an aprox. time for how long I've to wait for reply from the Billings Su...

ChaikaOP•1/7/25, 7:26 PM

We only hear about the ones that need help but there's a whole lot of reports of no resolution in 30+ days, just saying

Kasumi•1/7/25, 7:26 PM

:0275cat_dead:

Kasumi•1/7/25, 7:26 PM

Da fuq

Kasumi•1/7/25, 7:27 PM

What are they doing? 7h out of 8h a day sipping tea or what? :gx_laugh:

KKasumi What are they doing? 7h out of 8h a day sipping tea or what? :gx_laugh:

ChaikaOP•1/7/25, 7:28 PM

I assume there's just way too many issues

! GODDESSTEX•1/8/25, 8:44 AM

im more confused than before

! GODDESSTEX•1/8/25, 8:45 AM

mm maybe there's other server more dumb friendly?

! GODDESSTEX•1/8/25, 8:45 AM

cause i have no idea what am i doing

Idle•1/8/25, 8:46 AM

this is an official server for people to ask for help, not sure where else you'd go

Idle•1/8/25, 8:47 AM

maybe the community?

! GODDESSTEX•1/8/25, 8:48 AM

i deleted the image

Idle•1/8/25, 8:48 AM

well that's kind of self explanatory, whatever ip you set in your dns records is not one that can be used like that

Idle•1/8/25, 8:49 AM

maybe make a post in #general-help, or check with whoever told you to put that IP in your record

! GODDESSTEX•1/8/25, 8:49 AM

its been a whole afternoon looking for my ip

i have no idea where they are

!! GODDESSTEX its been a whole afternoon looking for my ip 😂 i have no idea where they are

Idle•1/8/25, 8:49 AM

are we talking a server...? website hosting provider...?

! GODDESSTEX•1/8/25, 8:51 AM

thats also a problem, my ai told me i can use publii with netifily and cloudflare so im trying to do all that with 0 idea about any of that , literally first time i see them

Idle•1/8/25, 8:52 AM

https://answers.netlify.com/t/connecting-a-cloudflare-domain-with-my-netlify-site/55665/2

Idle•1/8/25, 8:52 AM

i assume you meant netlify because i have no idea what netifily is

! GODDESSTEX•1/8/25, 8:52 AM

lol yes

! GODDESSTEX•1/8/25, 8:53 AM

aww thanks a lot!

! GODDESSTEX•1/8/25, 8:55 AM

i enjoy all this a lot i wish my brain was adapted to keep more information in the right way

! GODDESSTEX•1/8/25, 8:55 AM

thank you !!

Harsh•1/8/25, 4:02 PM

is R2 s3 api not working?

HHarsh is R2 s3 api not working?

ChaikaOP•1/8/25, 4:15 PM

if apac: https://www.cloudflarestatus.com/incidents/9l42drtyqpjf

R2 degraded availability in APAC region

CChaika if apac: https://www.cloudflarestatus.com/incidents/9l42drtyqpjf

Harsh•1/8/25, 6:23 PM

Thanks, i am facing problem here in India

Harsh•1/8/25, 6:31 PM

https://www.cloudflarestatus.com/incidents/9l42drtyqpjf
This is showing issue has been resolved, but still I am facing issue in cloudflare r2

R2 degraded availability in APAC region

qp•1/8/25, 8:05 PM

Hello, I am in a difficult situation.

I took over IT for a client. As the final step in the process, in the Google Admin Portal, I reset the password for the admin account.
This is the same account I've made hundreds of connections with in the last several weeks - Google has my IP and access history.

Now, I'm locked out - I cannot use the password I changed. Google wants a recovery code or 2FA. The 2FA is not on the IT phone given to me by the company and receiving messages is not an option.

I began trying to verify the domain with google, which needs cloudflare access. Cloudflare login needs a 2FA which - again - is unavailable.

I am in contact with the business owner who is willing to provide all necessary information - billing records, photo id, etc.

How can I talk to a PERSON at either of these companies?

I tried Google's chat feature and the site has an error when I submit the form.

I tried a Cloudflare phone number and it only told me to sign in.

Erisa•1/8/25, 8:08 PM

?login-help

SuperHelpflare•1/8/25, 8:08 PM

These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out.

If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help
If you don't know the email: https://dash.cloudflare.com/forgot-email

Erisa•1/8/25, 8:09 PM

second link lets you open an email ticket for a variety of cases, even if you cant access the email address

Erisa•1/8/25, 8:10 PM

not sure how much they could do in that situation but its worth a shot, google probably can do more but this isnt the right place to ask questions about contacting google nor do i have any idea how one would

EErisa second link lets you open an email ticket for a variety of cases, even if you ca...

qp•1/8/25, 8:22 PM

thank you, I opened a ticket there.

qp•1/8/25, 8:23 PM

Is there a contact phone number that lets me talk with an agent?

Erisa•1/8/25, 8:24 PM

no, not unless you have an enterprise plan

Erisa•1/8/25, 8:24 PM

the number on the website is a sales line which would just be a waste of time for this

EErisa no, not unless you have an enterprise plan

qp•1/8/25, 9:29 PM

I don't know what plan we have - I've taken over for IT. Is there a publicly available number?

Erisa•1/8/25, 9:31 PM

no, the number you could call with an enterprise plan isnt publicly listed

Erisa•1/8/25, 9:32 PM

you need to login to view it

Erisa•1/8/25, 9:32 PM

or it would have also been sent to the person that setup the enterprise account, over email

Erisa•1/8/25, 9:32 PM

neither of which are much help in this case

PTR records have to be created on the reverse zone (ex: `<prefix>.in-addr.arpa`), which requires you

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