ban due to an intruder
they hacked the account and may have used some programs that violate the rules of the agreement, is it possible to unblock such an account?
Solution
Hello. :r_pengwave: Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: service@pubgmobile.com.
If you are not satisfied with the results after receiving a response, you may submit an Appeal request through the community support form.
If you have any objections to claim results, please contact the customer service through in-game or through this email: service@pubgmobile.com.
If you are not satisfied with the results after receiving a response, you may submit an Appeal request through the community support form.