Can 't open Cars on Heroic launcher Steam Deck

I had it working before but idk what changed. I don't remember changing any of my settings relating to it but now it doesn''t want to open.
26 Replies
HeroicBot
HeroicBot4mo ago
To help you, we need a game log. Please see the following images on how to get it.
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eager-peach
eager-peach4mo ago
https://0x0.st/8Hr8.log Looks like connectivity issues
stormy-gold
stormy-goldOP4mo ago
what do you mean?
eager-peach
eager-peach4mo ago
Error: getaddrinfo EAI_AGAIN lutris.net
Heroic can't resolve lutris.net (which we use to download some components required for the game) Issue might be the same thing as https://discord.com/channels/812703221789097985/1328770087297089578/1329151590124359731
stormy-gold
stormy-goldOP4mo ago
i tried following those steps (turning off wifi and launching it) and its not working
cloudy-cyan
cloudy-cyan4mo ago
you might want to not use your ISP's dns and instead use one of the google or cloudflare ones
stormy-gold
stormy-goldOP4mo ago
how do I change it i feel like i messed something up because now i can't log into epic games i tested it with another game and it opesn fine https://0x0.st/8Hrt.log
cloudy-cyan
cloudy-cyan4mo ago
changing dns depends on your os really.. just follow the directions for your os dns isnt a heroic setting
stormy-gold
stormy-goldOP4mo ago
I did that but it wiped out my game library on heroic
cloudy-cyan
cloudy-cyan4mo ago
Changing your dns wont do that Its a network setting
stormy-gold
stormy-goldOP4mo ago
But then why do I need to change my DNS if the issue with one game
cloudy-cyan
cloudy-cyan4mo ago
some games need to reach out to the internet to verify, and heroic also needs to reach out to the internet to get certain files to run some games.. if your internet connection isnt properly configured, you will have trouble gaining access to those things.
stormy-gold
stormy-goldOP4mo ago
So then what should be my next step
cloudy-cyan
cloudy-cyan4mo ago
see if you can reach the sites mentioned in the thread, like lutris.net
cloudy-cyan
cloudy-cyan4mo ago
yeah haha dns simply turns names like lutris.net into ip addresses so you can load the webpage or other content.. so like if its messed up, and doesnt return the right ip for the site, then stuff breaks and can be inconsistently broken (some things work some things dont)
stormy-gold
stormy-goldOP4mo ago
Thing is I did change my DNS in the desktop mode and it hasn't opened the game after I launch it
cloudy-cyan
cloudy-cyan4mo ago
thing is you arent the one that changes it typically, your isp does so did you try going to lutris.net?
sensitive-blue
sensitive-blue4mo ago
Did you restart or reconnect the network after making this change?
stormy-gold
stormy-goldOP4mo ago
So it launches on chrome on desktop mode (the website) But the game still crashes
xenial-black
xenial-black4mo ago
GitHub
Offline mode not working · Issue #3947 · Heroic-Games-Launcher/Hero...
Describe the bug offline mode not working on version 2.15.1 , its working fine in 2.14.1 Add logs Launching "Limbo" (legendary) Native? No Installed in: /home/user/Games/Heroic/Limbo Syst...
stormy-gold
stormy-goldOP4mo ago
It says to fix it I need to download a flat pack / app image from CI but idk what that means So I was able to launch the game on desktop mode just fine. But not in gaming mode
sensitive-blue
sensitive-blue4mo ago
Can you post and updated log? Also, did you apply a proton version in Steam properties?
cloudy-cyan
cloudy-cyan4mo ago
works in desktop but not game mode? is this the thing rawtoast encountered with shader cache
xenial-black
xenial-black4mo ago
when that issue happens, the game runs, you can hear it but you can't see it (the loading screen is never removed), it sounds like a different problem than that
cloudy-cyan
cloudy-cyan4mo ago
ah ok

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