Streams don't record when they are over 4 hours in length

JDGamingTV•1/18/25, 5:06 AM

I've noticed an issue over the past month or so. After streaming for an extended period, typically around an hour, the stream stops delivering video. I checked the video player on the Cloudflare dashboard and still not loading there, and OBS isn't reporting any disconnects, dropped frames, or other issues.

What's strange is that even if I stop the stream and start streaming again, the video still doesn't deliver. The only solution seems to be waiting for about an hour before it starts working again. It's a really odd problem. Times are estimates here but generally close.

JDGamingTV•1/18/25, 5:09 AM

I noticed something else strange: when the issue occurs and I’m live, the video player here never actually loads the video. However, once I end the stream, a VOD appears, showing what was streamed.

JJDGamingTV I noticed something else strange: when the issue occurs and I’m live, the video ...

1984 Ford LaserOP•1/19/25, 6:22 AM

Just re-read this, are you using the embed code from the live stream channel, or the embed code from the VOD which is generated as soon as the stream is started?

1984 Ford LaserOP•1/19/25, 9:32 AM

Can the 4hour live stream recording limit be increased?

11984 Ford Laser Just re-read this, are you using the embed code from the live stream channel, or...

JDGamingTV•1/20/25, 2:20 AM

@1984 Ford Laser I'm not using either. For the live stream I am using the HLS Manifest URL on my site but like I said the video player on the stream dashboard is experiencing the same issue as well. I'll do some more test and see if I can record more details about everything.

1984 Ford LaserOP•1/20/25, 2:23 AM

I would try a different browser and see if the stream player still has issues when you're live

JDGamingTV•1/20/25, 2:25 AM

@1984 Ford Laser I will try that as well

11984 Ford Laser Streams don't record when they are over 4 hours in length

Alex•1/20/25, 8:52 AM

It records. Here is a recording of 5 hours and 24 minutes.

AAlex It records. Here is a recording of 5 hours and 24 minutes.

1984 Ford LaserOP•1/20/25, 10:21 AM

Huh I'm not sure then! Maybe I'm thinking of a 4 hour limit to generating download links

VVanquish-Cloudflare has a TURN server you can create and use, located in their "Calls" se...

Kaizen - I will not DM U First!•1/20/25, 5:01 PM

Could please document your entire setup and share ? Happy to agree on something commercially to be worth your time - thank you

KKaizen - I will not DM U First!Could please document your entire setup and share ? Happy to agree on something ...

Vanquish-•1/21/25, 3:45 AM

Hi. I may need a little time to put together the documentation. Currently in the midst of leading a new release effort that has me preoccupied. Send me more info about your environment. Frontend / backend code? Server setup? What services are you using with Cloudflare that will need the TURN server implementation?

^BG^•1/21/25, 8:31 AM

hello, I am using Cloudflare Stream Service and I have a little problem with my billing. I chose 5$ plan, charged 9$ . Why ? I know 1$ - 1000 additional minute videos . I pretty sure that i didn't watch 4k additional minute videos. I am the one only using.

VVanquish-Hi. I may need a little time to put together the documentation. Currently in the...

Kaizen - I will not DM U First!•1/21/25, 11:13 AM

Thanks. Can I dm you ?

^^BG^hello, I am using Cloudflare Stream Service and I have a little problem with my ...

1984 Ford LaserOP•1/21/25, 11:33 AM

Did you bother to check what the invoice said?

oof2win2•1/21/25, 11:57 AM

hey there, i'm wondering if it is able to create a token which would let a user watch a stream video up until a certain point only (say only halfway). i don't see anything within the stream docs or the API reference to the token generation endpoint to enable this, so i'm wondering if stream is something that i could use for this or no

kai•1/21/25, 3:28 PM

Is it possible to get the analytics about most viewed portion of the video? I did not see it in the docs.

Ooof2win2 hey there, i'm wondering if it is able to create a token which would let a user ...

1984 Ford LaserOP•1/21/25, 9:45 PM

Kkai Is it possible to get the analytics about most viewed portion of the video? I di...

1984 Ford LaserOP•1/21/25, 9:45 PM

MyTufCloud•1/22/25, 10:15 AM

Ok, sorry I pay for a service I'm not familiar with yet and have a tean that could all benefit from some advice, so I'm simply asking to see if anyone would be willing to contribute to a good causem sorry again. I keep finding the wrong channels to post in.

Original message was deleted

Isaac McFadyen•1/24/25, 4:02 PM

Run just plain

ffmpeg

ffmpeg

and see if it has

--enable-libsrt

--enable-libsrt

in it. If so you could try sending to Stream with SRT instead of RTMPS, SRT is often better for unstable internet connections (if that is the case here).

leesus•1/27/25, 10:26 AM

Can anyone confirm that animated thumbnails don't count towards streamed minutes when viewed - seems vague on the thumbnails page in the docs, as it mentions Stream Analytics ("Viewing animated thumbnails does not count toward billed minutes delivered or minutes viewed in Stream Analytics." - emphasis mine)

1984 Ford LaserOP•1/27/25, 9:54 PM

Is there a reasonable limit on the number of live inputs that can be created, beyond general API limits? I would be looking at creating, then days later deleting, a couple dozen channels a week. Any issues with this?

1984 Ford LaserOP•1/27/25, 10:00 PM

Also would be good to be able to GET all recordings generated by a live input, currently we would need to catch webhooks and manage that ourselves

FFacundo Hi folks! Has anyone had any issues with aborting a TUS upload? I keep getting:...

Michael Aerni•1/29/25, 1:09 AM

I’m running into the same issue. Did you find a way to work around it?

JDGamingTV•1/29/25, 6:34 AM

Anyone know if you can do less that 30 days of video storage?

11984 Ford Laser Did you bother to check what the invoice said?

^BG^•1/29/25, 6:37 AM

yea, i saw

JJDGamingTV Anyone know if you can do less that 30 days of video storage?

1984 Ford LaserOP•1/29/25, 6:41 AM

Not currently, at least not automatically. Could have an external process that checks upload date of videos and deletes ones older than x

JDGamingTV•1/29/25, 6:41 AM

yea looks like what I will be setting up until this changes

dannybrams891•1/29/25, 10:09 AM

Morning, first post here. Following an accessibility review we were requested to “Implement aria-pressed attribute to toggle the mute on/off” - my research has not identified a way to do this when using the Cloudflare Stream player (which loads inside of an iframe). Is this possible?

larbawls•1/29/25, 10:34 AM

Hi everyone,

I am trying to embed a video as a Hero Baner on my website and everything worked fine, I uploaded my video, got the embed snippet, and tweaked until everything would work. I am on Wordpress and using Elementor.

My issue seems simple but I cannot find a solution, when I check on tablet or phone the image does not fit the screen, instead it's stuck on top of the page and leave a lot of blank space below, instead of filling the page . I have tried many things but it will just always keep the aspect ratio.

Does anyone know how to solve this? I can provide my snippet, or other information if needed. And my apologies if it wasn't the right place to post this question.

MMichael Aerni I’m running into the same issue. Did you find a way to work around it?

Facundo•1/29/25, 2:46 PM

Couldn’t figure it out. Unfortunately I moved to bunny.net

Llarbawls Hi everyone, I am trying to embed a video as a Hero Baner on my website and ev...

dannybrams891•1/29/25, 2:48 PM

By the image do you mean the thumbnail?

FFacundo Couldn’t figure it out. Unfortunately I moved to bunny.net

Michael Aerni•1/29/25, 2:49 PM

Dang! Thanks for getting back to me!

MMichael Aerni Dang! Thanks for getting back to me!

Facundo•1/29/25, 3:00 PM

No problem, If you are able to actually make resumeable uploads work please tag me!

FFacundo No problem, If you are able to actually make resumeable uploads work please tag ...

Michael Aerni•1/29/25, 3:03 PM

I got that part working with Uppy on the frontend and Laravel on the backend. However, cancelling an upload is the issue as the TUS client library expects the termination extension on the server as you know. So I’ve got a half-working uploader here lol.

MMichael Aerni I got that part working with Uppy on the frontend and Laravel on the backend. Ho...

Facundo•1/29/25, 9:36 PM

I see, nice. I think because I was building it in cloudflare pages I wasn’t able to get resumables working either. And yes still a bummer.

Michael Aerni•1/29/25, 9:37 PM

Yeah, I find the docs of Stream to be lacking too. Really unfortunate.

Ddannybrams891 By the image do you mean the thumbnail?

larbawls•1/30/25, 3:42 AM

Oh my apologies yes, I mean the video. Basically on computer it's perfect. But when I switch to phone, then the video remains 16:9 and doesn't fill the whole screen like a Hero Baner would, or like it does on Computer.

A good working exemple of this would be: agobay.com (not sure I am allowed to post links). Their video takes the full screen both on computer and also phone. Unlike me/

Llarbawls Oh my apologies yes, I mean the video. Basically on computer it's perfect. But w...

dannybrams891•1/30/25, 9:12 AM

This feels like a CSS issue

GunOne•1/30/25, 9:23 AM

do anyone know is there any limit for live input? like how many i can crate the live input

Ddannybrams891 This feels like a CSS issue

larbawls•1/30/25, 9:31 AM

Like, one of my CSS is conflicting with the phone settings and making is stuck into 16:9, instead of speading to the whole screen?

Or like I need to create some CSS to make it work?

I can share what I am using if thats helps, like the snippet, mostly used what Cloudflare provided in the embed, but tried to remove or add stuff, nothing worked.

Llarbawls Like, one of my CSS is conflicting with the phone settings and making is stuck i...

dannybrams891•1/30/25, 9:47 AM

I presume the embed did not come with CSS

Ax2music•1/30/25, 5:23 PM

Has anyone done a fairly large stream using CF Stream? Talking about a 2 hour long, 20,000 person streaming 6meg HD stream. Any things to look out for assuming we know the costs?

Austin•1/30/25, 7:21 PM

Hi everyone! Stream now supports AI generated captions for 12 languages. Give it a try and let us know what you think!
https://developers.cloudflare.com/changelog-next/2025-01-30-stream-generated-captions-new-languages/

Cloudflare Docs

Expanded language support for Stream AI Generated Captions

AAustin Hi everyone! Stream now supports AI generated captions for 12 languages. Give it...

gtech9451•1/31/25, 1:01 AM

Great to see another update to Stream!

Amit Moryossef•1/31/25, 8:01 AM

Stream does not support multi-channel videos?

I have a video recorded from multiple cameras at once (

original.mp4

original.mp4

), and I would like to put it on stream. Stream only takes the first video stream and seems to dump the rest (

downloaded.mp4

downloaded.mp4

).

If I look at the

m3u8

m3u8

I see there are multiple streams, but they are all the first stream, re-encoded in various resolutions.

video.m3u81.04KB

Mak SM•1/31/25, 1:31 PM

Where is the page of stream pricing? I literally can't find one

Mak SM•1/31/25, 1:32 PM

This was the closest I could find but it has a 404:
https://www.cloudflare.com/en-gb/products/cloudflare-stream/

Cloudflare Stream | Video streaming made easy and affordable at sca...

Cloudflare Stream is an easy-to-use online video streaming platform. Spend less time managing your video platform and more time promoting your product.

Mak SM•1/31/25, 1:33 PM

Ok weird that link works when I click it through discord but when I click it by pressing 'learn more' on the stream section here it just goes nowhere:
https://www.cloudflare.com/en-gb/plans/

Our Plans | Pricing | Cloudflare

Discover which Cloudflare plan is correct for your requirements. Find out more about Cloudflare plan pricing and sign up for Cloudflare here!

Lookfinity dev•2/2/25, 2:37 AM

Hello,
I am trying to use Cloudflare Stream to upload large videos. I'm following the instructions here: Cloudflare Direct Creator Uploads.
https://developers.cloudflare.com/stream/uploading-videos/direct-creator-uploads/#resumable-uploads
I completed the process using the tus-js-client, which I set up with React.
After successfully uploading the video, I received the following URL from tus:
https://upload.cloudflarestream.com/tus/b165bd7b70f3ec4e54d11c747a905734?tusv2=true.
However, the video is not showing up in my Stream dashboard.
I feel like I might be missing something. Could you please help me figure this out?

Cloudflare Docs

Direct creator uploads · Cloudflare Stream docs

Direct creator uploads let your end users upload videos directly to Cloudflare Stream without exposing your API token to clients.

Streams don't record when they are over 4 hours in length

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