Item Not Receive
I purchased 3850 UC from Midasbuy using a Redeem Code (Voucher). The transaction was successful, but I did not receive the UC in my PUBG Mobile account.
I contacted Midasbuy support, and they confirmed that the UC was processed successfully on their end. They advised me to reach out to PUBG Mobile support for assistance
Here are my details:
• Player ID: 51714749618
• ID Name: XFor
• Voucher Code: 23dNaG3k2h263c60Pf
• Transaction ID: CARTI00I-20250218-IR|390cy7|AG
Please check this transaction and my account status, and help ensure the UC is credited as soon as possible.
Let me know if any additional information is needed.
Thank you.
I contacted Midasbuy support, and they confirmed that the UC was processed successfully on their end. They advised me to reach out to PUBG Mobile support for assistance
Here are my details:
• Player ID: 51714749618
• ID Name: XFor
• Voucher Code: 23dNaG3k2h263c60Pf
• Transaction ID: CARTI00I-20250218-IR|390cy7|AG
Please check this transaction and my account status, and help ensure the UC is credited as soon as possible.
Let me know if any additional information is needed.
Thank you.
Solution
Please reach out to the customer service in-game or by sending an email to service@pubgmobile.com.
