I wish it was that simple... I know how to change the name servers, and I did, but it throws an erro

I wish it was that simple... I know how to change the name servers, and I did, but it throws an error to contact support because domains expired yesterday. I contact support and they confirm it and try to make me pay for a renewal and then transfer just to have to pay for another renewal :-(((( is there someone from cloudflare who can help me pull these domains using the transfer code? This I can get easily...
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