N
Neon3mo ago
foreign-sapphire

Compute Hours Not Reset

Assalam o Alaikum! My Compute Hours Not Reset From Last 2 Months. And I need it. My Email:mg03164525711@gmail.com My Deployed Projects got Crashed due to this Problem. Reset My Compute Hours. Please! Help me.
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11 Replies
foreign-sapphire
foreign-sapphireOP3mo ago
Hello? Any Here to Support me. 😓 :neon:
wise-white
wise-white3mo ago
Hi, I see that you've got three projects. Your active time across those projects for the current billing period appears to be exceeding the Free plan limits. Compute time will reset at the beginning of the month.
wise-white
wise-white3mo ago
For next month, one thing you could do to consume fewer compute hours is reduce your compute size, if you're not already at the smallest size. For example, a 0.25 vCPU compute will use fewer compute hours than a 1 vCPU compute. https://neon.com/docs/manage/computes#edit-a-compute
Neon
Manage computes - Neon Docs
A compute is a virtualized service that runs applications. In Neon, a compute runs Postgres. Each project has a primary read write compute for its default branch. Neon supports both read write and rea...
foreign-sapphire
foreign-sapphireOP3mo ago
can you reset it now. Please! 😭🙏
wise-white
wise-white3mo ago
So sorry. I don't have the creds to do that. You're almost at month end. I think this credit might still be available for a paid account: https://fyi.neon.tech/chglogcreds
foreign-sapphire
foreign-sapphireOP3mo ago
On which date will it reset? If it doesn't reset before the 28th, I will fail my college project. My project’s backend is based on n8n, and n8n isn’t working because of a database issue. Please help me! And I Also Delete My Other Projects. In Neon. @Daniel Please! Understand. If You Not Able to Rest Please Give me only one table Data for now. I'm Failed in My Collage Project due to Neon Compute Hours Not Reset.
helpful-purple
helpful-purple3mo ago
you can try hosting postgres on docker locally if thats allowed
foreign-sapphire
foreign-sapphireOP3mo ago
Them Say Use Neon Database For Postgres. BTW. Its 1 Jully But My Compute Hours Not Reset.
optimistic-gold
optimistic-gold3mo ago
Give it some time... Also you could just pay to upgrade for a bit
helpful-purple
helpful-purple3mo ago
is there a specific reason given to use neon instead of hosting it yourself? this is probably calculated in utc time so you would have to wait a little less than 2 hours for it to take effect
foreign-sapphire
foreign-sapphireOP3mo ago
ooh.

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