Neon•6mo ago

Compute Hours Not Reset

Assalam o Alaikum!
My Compute Hours Not Reset From Last 2 Months. And I need it.
My Email:mg03164525711@gmail.com
My Deployed Projects got Crashed due to this Problem.
Reset My Compute Hours.

Please! Help me.

specific-silverOP•6/26/25, 7:18 PM

Hello?
Any Here to Support me.

specific-silverOP•6/26/25, 7:20 PM

specific-silverOP•6/26/25, 8:39 PM

:neon:

instant-harlequin•6/27/25, 12:39 AM

Hi, I see that you've got three projects. Your active time across those projects for the current billing period appears to be exceeding the Free plan limits. Compute time will reset at the beginning of the month.

instant-harlequin•6/27/25, 12:47 AM

For next month, one thing you could do to consume fewer compute hours is reduce your compute size, if you're not already at the smallest size. For example, a 0.25 vCPU compute will use fewer compute hours than a 1 vCPU compute. https://neon.com/docs/manage/computes#edit-a-compute

Neon

Manage computes - Neon Docs

A compute is a virtualized service that runs applications. In Neon, a compute runs Postgres. Each project has a primary read write compute for its default branch. Neon supports both read write and rea...

specific-silverOP•6/27/25, 1:33 PM

can you reset it now.
Please!

instant-harlequin•6/27/25, 1:42 PM

So sorry. I don't have the creds to do that. You're almost at month end. I think this credit might still be available for a paid account: https://fyi.neon.tech/chglogcreds

specific-silverOP•6/27/25, 6:33 PM

On which date will it reset? If it doesn't reset before the 28th, I will fail my college project. My project’s backend is based on n8n, and n8n isn’t working because of a database issue.

Please help me!

specific-silverOP•6/27/25, 6:33 PM

And I Also Delete My Other Projects. In Neon.

specific-silverOP•6/27/25, 6:36 PM

@Daniel Please! Understand.

specific-silverOP•6/27/25, 6:39 PM

If You Not Able to Rest Please Give me only one table Data for now.

specific-silverOP•6/28/25, 5:05 PM

I'm Failed in My Collage Project due to Neon Compute Hours Not Reset.

Sspecific-silver I'm Failed in My Collage Project due to Neon Compute Hours Not Reset.