... is this channel ever read by anyone that actually works at cloudflare? I get the distinct impres

... is this channel ever read by anyone that actually works at cloudflare? I get the distinct impression that there simply is no actually useful support.

(If there is a better place to get answers I'd love to know about it, but everywhere seems to direct to this Discord server...)

TThulinma ... is this channel ever read by anyone that actually works at cloudflare? I get...

1984 Ford Laser•6/30/25, 1:51 AM

What issues are you having with Stream?

11984 Ford Laser What issues are you having with Stream?

ThulinmaOP•6/30/25, 9:15 AM

No response to the WHIP dTLS ClientHello. The message I posted a few days ago mentioned it (15 messages up from this one, and the couple messages right below).
I think the only way to further debug this is to get some information from the receiving side to understand why the handshake is being ignored, but I'm not aware of any way to get that information.

ThulinmaOP•6/30/25, 9:55 AM

Yeah, I tried everything I could think of and at this point am stuck. But we're not going to pay for anything remotely close to enterprise because 1) support experience so far is absolutely terrible and 2) we're not even the client. We're building this integration for others, not for ourselves. We don't even use any cloudflare service whatsoever - our customers do.
So I guess we'll just recommend competing services to our customers in the meanwhile.

ThulinmaOP•6/30/25, 11:01 AM

We are a competitor to those, so that doesn't make sense.

kai•6/30/25, 11:03 AM

Is it possible to add CORS headers in the response received from cloudflare stream similar to R2?

marconline2000•6/30/25, 12:51 PM

Not sure if anyone can help -- I uploaded about 45k video clips to Stream yesterday. I have validated in the API that all are reporting state: readystate: ready and pctComplete: 100.0000pctComplete: 100.0000 in their statuses. YET, the majority will not stream or embed yet, even though the thumbnails are present. Is there a silent backend processing I am not aware of that I need to wait for before the videos are all actually streamable?

Mmarconline2000 Not sure if anyone can help -- I uploaded about 45k video clips to Stream yester...

marconline2000•6/30/25, 5:31 PM

for the record, for allowed origins ["*"] does not equal []

MMD how are they different to cloudflare? you can a/b their webrtc infrastructure wh...

ThulinmaOP•6/30/25, 5:39 PM

Sure. If anyone could tell me how cloudflare's WebRTC infra worked..? Can't a/b anything if it's a black box. But I'm going to make some assumptions on what cloudflare probably is using under the hood (I found an open source WebRTC library that exhibits the same behaviour, at least...) and work on resolving that and hope that it fixes cloudflare too.

Nutrition Quantique•7/2/25, 8:00 AM

Hello, I have an issue for one video on mu Stream account (I have the 50$ per month plan), its ok for 100+ videos, but only one stay in "Pending Upload" statut since more than 48 hrs, it's my biggest file, 2.8 Go, maybe for that reason ? :x Thanks for help!

NNutrition Quantique Hello, I have an issue for one video on mu Stream account (I have the 50$ per mo...

1984 Ford Laser•7/2/25, 9:42 AM

The size shouldn't matter, I regularly upload 5GB+ files. Are you uploading the file yourself? I would retry the upload

11984 Ford Laser The size shouldn't matter, I regularly upload 5GB+ files. Are you uploading the ...

Nutrition Quantique•7/2/25, 9:53 AM

I already tried 2 times, at different days, so weird

NNutrition Quantique I already tried 2 times, at different days, so weird

1984 Ford Laser•7/2/25, 10:08 AM

Are you uploading via the UI in Stream or via API/tus?

11984 Ford Laser Are you uploading via the UI in Stream or via API/tus?

Nutrition Quantique•7/2/25, 10:10 AM

via the UI, drag n drop

1984 Ford Laser•7/2/25, 10:10 AM

So are you confirming that the upload actually completes?

1984 Ford Laser•7/2/25, 10:10 AM

Like there's a progress bar you need to wait for

Nutrition Quantique•7/2/25, 10:11 AM

mm i didnt remember see the full 100% bar in front of me, I'll try again and watch carefully is the load is full

1984 Ford Laser•7/2/25, 10:12 AM

yeah you always wanna wait for the bar to finish lol if you navigate away it cancels the upload and the existing upload will sit in that pending state forever

Mario•7/2/25, 11:39 AM

Hi guys,
I'm trying to use Cloudflare Stream's Signed URLs feature to protect a video, but I'm consistently getting a 401 Unauthorized error when hls.js attempts to load the HLS manifest.
My Cloudflare Worker successfully generates the JWT token (all blue logs), and the exp claim is in the future. The accessRules in the token's payload are set to [{ type: "any", action: "allow" }]. I have also correctly configured "Allowed origins" for the video in the Stream dashboard to my Webflow domain.
Despite this, Stream returns 401 Unauthorized when the player tries to fetch the manifest.
Could you please help me understand why the token is being rejected? Could you check your internal logs for this video UID and the provided token to identify the exact reason for the 401?
Thank you!

MMario Hi guys, I'm trying to use Cloudflare Stream's Signed URLs feature to protect a ...

1984 Ford Laser•7/2/25, 10:27 PM

Honestly I doubt you'll be able to get someone to look at your logs. I'd try without the Alowed Origin set, and also check that your token expiry is far in the future

Vero•7/3/25, 10:47 AM

Hi there! Do you use Cloudflare @Images or @Stream ? If so, we’d love to hear about your experiences and any pain points you may have encountered. We’re conducting a brief survey to better understand your needs and to help us improve our media platforms. Your feedback is incredibly valuable and will play a key role in shaping future updates. Interested? Please click this link to take the survey. Thank you for your time!

SStudio Smith-Cordell Hi, I was wondering if someone could help me with why my browser cache TTL has c...

Studio Smith-Cordell•7/3/25, 11:35 AM

Although this channel isn't specifically for Cloudflare Images, I thought I'd share my query here too, as Stream is a related product

Rhaegal•7/3/25, 11:44 AM

?crossposting general-helpCloudflare Images Browser Cache TTL

SuperHelpflare•7/3/25, 11:44 AM

Please do not post your question in multiple channels/post it multiple times per the rules at #

welcome-and-rules. It creates confusion for people trying to help you and doesn't get your issue or question solved any faster.

RRhaegal ?crossposting https://discord.com/channels/595317990191398933/139028108424302183...

Studio Smith-Cordell•7/3/25, 12:02 PM

Apologies

JJon M.If I want to see active viewer counts and be able to store my streams in the clo...

1984 Ford Laser•7/3/25, 11:27 PM

What do you mean by store in the cloud after they're done? Stream offers both of those features

VVero Hi there! Do you use Cloudflare @Images or @Stream ? If so, we’d love to hear ab...

1984 Ford Laser•7/3/25, 11:32 PM

Not super relevant to that survey, I just want someone from the media team/s that is semi active here on Discord. Whether its for simple troubleshooting, or keeping us in the loop regarding developments

JJon M.Sorry, I was referring to the WebRTC version of Stream.

1984 Ford Laser•7/3/25, 11:53 PM

oh then absolutely move over to RealtimeKit!

1984 Ford Laser•7/4/25, 12:01 AM

RealtimeKit is actually Dyte.io which has been around for years

1984 Ford Laser•7/4/25, 12:02 AM

They bought out Dyte and have brought over their product suite as RealtimeKit

1984 Ford Laser•7/4/25, 12:02 AM

The docs for Realtime still have heaps of direct references to Dyte

Luke•7/4/25, 4:24 AM

Hello, I'm seeing that there is a Starter Bundle for Cloudflare Stream for $5 a month that includes both Stream and Images, but I'm paying $5 a month for just Images alone right now... Reading what's included in the Starter Bundle, this looks like a no-brainer upgrade from just Images if it costs the same, right? Am I understanding this wrong?

LLuke Hello, I'm seeing that there is a Starter Bundle for Cloudflare Stream for $5 a ...

1984 Ford Laser•7/4/25, 7:33 AM

Youre understanding it correct

florentre•7/4/25, 1:09 PM

Do you guys have experience using live inputs in cloudflare, is it stable for creating outputs in other providers? And is there any logs that i can get to check if there is any drop connection from my providers

Fflorentre Do you guys have experience using live inputs in cloudflare, is it stable for cr...

1984 Ford Laser•7/4/25, 10:11 PM

No logs, but yes reliable. Have been able to do 3+ hour streams no worries

... is this channel ever read by anyone that actually works at cloudflare? I get the distinct impres

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