Hello PUBG MOBILE Support,
I’ve been wrongfully banned since March 2022. I never used any cheats or hacks. My gameplay was always clean, and my stats were normal with no reports. I’ve had this account since 2018 — it holds years of memories, effort, and love for the game..
What really happened is this: I trusted someone from Kurdistan (Iraq) who promised to buy my account, but he stole it and linked his Facebook to it. Thankfully, I still had access through my email and secondary login. I didn’t log in often to avoid conflict or provoking him. I feared he might get revenge by using cheats on the account.
One day, I found a method on YouTube using App Cloner — a Play Store app that allows you to duplicate apps. It was supposed to trigger a 7-day ban so I could unlink his Facebook. I tried it multiple times, and nothing happened. Around that time, an FPS tool I had previously used was still installed — I had used it only to improve performance on my low-end phone.
Then, suddenly, the account was banned for 10 years.
I don’t know what triggered the system: the App Cloner, the old FPS tool, or maybe he used cheats after realizing I could still access the account. I was trying to protect what was mine — not cheat.
It’s been almost 4 years now. I’ve sent many emails, always respectfully, hoping someone would truly listen. Please, I ask that my case be reviewed by a real person, not just a system. I have proof of everything — clean stats, login details, and more.
I’m not asking for special treatment — just fairness. I love this game and miss my account deeply.
#pubg-mobile#support