EC
Ente Community•4mo ago
Jarred-Awesome

Nothing uploading

Hey everyone, Been playing around with the seofhosted ente. I am able to log into: the web app. Minio web app, and from the iOS app I can also ping the api url I am finding that none of the files are uploading. It looks like the files uploaded from the iOS but I don’t see them on my server. The data folder is empty, and all the buckets are empty on the Minio web app I turned off ‘fast uploading’. Anyone have any trouble shooting tips?
11 Replies
Ducky
Ducky•4mo ago
Remember to use /solved to mark your thread as solved once your question is answered.
Jarred-Awesome
Jarred-AwesomeOP•4mo ago
Update: all my log files say is 2025-07-18T00:04:54.912Z] [warn] Will retry potentially transient request failure: TypeError: Load failed [2025-07-18T00:04:56.918Z] [warn] Will retry potentially transient request failure: TypeError: Load failed
ludespeedny
ludespeedny•4mo ago
for me what fixed this was the endpoint in the museum.yaml. I changed it from localhost to the direct ip for local use
Lakomka
Lakomka•4mo ago
do you have the buckets created in the minio web api?
Jarred-Awesome
Jarred-AwesomeOP•4mo ago
only three buckets, each are empty
No description
Jarred-Awesome
Jarred-AwesomeOP•4mo ago
I am pretty sure I figured out the root of the problem. I just don’t know how to fix it. I think the web, iPhone and desktop app are all trying to reach Minio by contacting localhost:3200. when they should be trying to reach it at mydomin.com:3200 does anyone know how to fix that? I installed it using docker compose. So I only really have two file I can edit. Museum.yaml and compose.yaml So I figured out I could change the museum.yaml file to connect to min.io app. All I had to do was switch localhost to my domain on the tree lines it appears However, now all my uploads stall between 95-99 percent. I see nothing in the logs. Any ideas what I should be looking for?
Brogio
Brogio•4mo ago
Likely something is failing, check the backup status
Jarred-Awesome
Jarred-AwesomeOP•4mo ago
On my iOS app is says ‘momeries preserved’. But I can seem to find any evidence on my sever that anything has been uploaded. Is the backup status docker compose stats? I have been playing with it. So there seems to be information uploaded to the basketsin Minio, but nothing seems to show up in ente. The uploads are still stalling at '99%' Here is the only error that shows up in the logs 
museum-1    | INFO[13534]delete.go:14 CleanupDeletedEmbeddings Cleaning up deleted embeddings               
museum-1    | ERRO[13534]file.go:140 Create Could not find size of file: 1580559962386438/4c64a428-4a11-42ca-b027-497c9bf69a97 
museum-1    | ERRO[13534]handler.go:50 Error Request failed                                error= --- at /etc/ente/pkg/api/file.go:53 (FileHandler.CreateOrUpdate) ---
museum-1    | Caused by:  --- at /etc/ente/pkg/controller/file.go:841 (FileController.sizeOf) ---
museum-1    | Caused by: RequestError: send request failed
museum-1    | caused by: Head "http://[mydomain]:3200/b2-eu-cen/1580559962386438/4c64a428-4a11-42ca-b027-497c9bf69a97": dial tcp [mydomainip]:3200: i/o timeout
museum-1    |  --- at /etc/ente/pkg/controller/file.go:141 (FileController.Create) ---
museum-1    | Caused by: OBJECT_SIZE_FETCH_FAILED :  req_id=ser_dPl8KqLU02P7eI6nVMSTqs user_id=1580559962386438
museum-1    | INFO[13534]delete.go:14 CleanupDeletedEmbeddings Cleaning up deleted embeddings               
museum-1    | ERRO[13534]file.go:140 Create Could not find size of file: 1580559962386438/4c64a428-4a11-42ca-b027-497c9bf69a97 
museum-1    | ERRO[13534]handler.go:50 Error Request failed                                error= --- at /etc/ente/pkg/api/file.go:53 (FileHandler.CreateOrUpdate) ---
museum-1    | Caused by:  --- at /etc/ente/pkg/controller/file.go:841 (FileController.sizeOf) ---
museum-1    | Caused by: RequestError: send request failed
museum-1    | caused by: Head "http://[mydomain]:3200/b2-eu-cen/1580559962386438/4c64a428-4a11-42ca-b027-497c9bf69a97": dial tcp [mydomainip]:3200: i/o timeout
museum-1    |  --- at /etc/ente/pkg/controller/file.go:141 (FileController.Create) ---
museum-1    | Caused by: OBJECT_SIZE_FETCH_FAILED :  req_id=ser_dPl8KqLU02P7eI6nVMSTqs user_id=1580559962386438
Keerthana
Keerthana•4mo ago
Looks like the object storage is not being accessible from Museum, do you still have the socat configuration in the compose file?
Jarred-Awesome
Jarred-AwesomeOP•4mo ago
Yeah, Here is what I have for my socat. I tried both 'command: ' options. 
# Resolve "localhost:3200" in the museum container to the minio container.
  socat:
    image: alpine/socat
    network_mode: service:museum
    depends_on: [museum]
#    command: "TCP-LISTEN:3200,fork,reuseaddr TCP:minio:3200"
    command: 'TCP-LISTEN:3200,fork,reuseaddr TCP:http://mydomain.com:3200'
# Resolve "localhost:3200" in the museum container to the minio container.
  socat:
    image: alpine/socat
    network_mode: service:museum
    depends_on: [museum]
#    command: "TCP-LISTEN:3200,fork,reuseaddr TCP:minio:3200"
    command: 'TCP-LISTEN:3200,fork,reuseaddr TCP:http://mydomain.com:3200'
I also see these errors now: 
museum-1    | ERRO[0000]billing.go:91 parsePricingFile Skipping payment configuration, pricing data unavailable in config: open : no such file or directory 
museum-1    | ERRO[0000]billing.go:91 parsePricingFile Skipping payment configuration, pricing data unavailable in config: open : no such file or directory 
museum-1    | ERRO[0000]billing.go:91 parsePricingFile Skipping payment configuration, pricing data unavailable in config: open : no such file or directory 
museum-1    | ERRO[0000]billing.go:91 parsePricingFile Skipping payment configuration, pricing data unavailable in config: open : no such file or directory
Don't think it's related, but I added it just in case I am noticing that the web apps only load with http and wont load if I use https Is there any other areas I can check for errors?
javathunderman
javathunderman•2mo ago
I'm getting a very similar set of errors. Using nginx to handle the reverse proxy, Minio for storage, and the default docker setup for ente itself. Specifically, I see it go to ~99% when I try uploading an image, only for the console in my browser to return a 503 when it tries to fetch the /files listing from the API. When I checked the Docker logs, I keep seeing this: museum-1 | ERRO[0396]file.go:140 Create Could not find size of file:

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