Question about Permanent Ban because of Third Party Software

I think I got wrongfully banned and I wanted to see if I can ask for help here. I’m on vacation as of now and today when I tried to play with a friend of mine from here, it said I got banned permanently. Apparently for having used a third party software. I haven’t touched the game for a long time so it makes even less sense for me to have been banned.
My ID is KAW#3517 if I can get help somehow.
Thanks.

Kris•8/2/25, 3:57 AM

Did you submit a support ticket? @KAW

KAWOP•8/2/25, 11:43 AM

Yes, I got a response and need to share info about the account, as im currently on vacation till monday it will have to wait a bit. Ill do that as soon as I get home

schokobon california•8/19/25, 4:45 PM

any updates?

Xyrem•8/20/25, 1:52 PM

ban is correct, and you're not getting unbanned

Kris•8/20/25, 6:46 PM

@KAW Anything else?

Question about Permanent Ban because of Third Party Software

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