My account was hacked
My account was hacked through the game, and the hacker linked their own phone number and email to it. I have submitted many complaints, some were rejected via email and through the game’s support. Currently, only one complaint is still being processed.
My question is: I was able to recover the Twitter account linked to my game account, but I am not getting any response from PUBG support. I have provided the account creation date, old receipts, the usernames I used for 6 months, two emails linked to the account, and two phone numbers that were linked before the hacker took over.
However, I still cannot access my account. The waiting time keeps getting longer, and every time you ask me to wait 7 more days, the longer the account remains inaccessible, the more I feel like I might lose it permanently.
I don’t know what the hacker will do with my account, but I urgently need help. Your support is taking too long. My account has been hacked and inaccessible since 02/08/2025.
Please assist me as soon as possible.
#questions #pubg-mobile
Solution:Jump to solution
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
5 Replies
Uid?
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
If I give you the UID, will you actually do something? I have already completed the form you gave me,
If you already submitted the recovery request through community forum you can check the status of your request here, https://pubgmobile.live/status
This is PUBG Mobile Official Discord Server Support design for players just like you by giving a opportunity to submit their a appeal for their player's,
If your request is rejected/ineligible you can contact PUBG Mobile Customer Service Team in-game or sending a mail to service@pubgmobile.com
For further assistance.
How long does it take to get a reply?
Solution
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.