H@tugbarron @damian would y'all mind going through the flow to add the subscription one more time, but collect a HAR when doing so?
H?har
SPlease follow the following instructions to generate a HAR file. This will allow us to troubleshoot your issue faster.
Cloudflare Docs
It is important to capture as much information as possible to diagnose an issue and to provide adequate details to Cloudflare support. This article explains how to gather troubleshooting information commonly requested by Cloudflare Support.
Dwhere should i send it?
HYou can send it to
mikkel@cloudflare.com
Tthanks
TChecking back on this! I emailed the HAR and screenshots yesterday and the isssue persists
HYep, I've received it, and passed it on
T@Hard@Work | R2 Any word on this? It’s still not working by and I haven’t heard anything from anyone
HJust asked for an update with the team
THave you heard anything? Because I haven’t
HSorry, I haven't. I'll try bumping again
TOK, I tried canceling the subscription and that ended up actually provisioning the account and allowing me to set up buckets since the subscription doesn’t expire until a month from sign up even after you cancel. I’ll set up my buckets and resubscribe, and hopefully everything stays intact.
DI did the same and it works fine now, I was hesitant to change anything myself as not to break anything else so thx for trying it out!
