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VALORANT2mo ago
xen

Firmware TPM 2.0 bug

After the latest patch, when launching valorant, after 2-3 minutes I get the firmware TPM 2.0 message, saying I do not have it enabled. This was on Windows 10. I tried everything, I went into bios, checked everything, TPM 2.0 was enabled and secure boot aswell. I typed in tpm.msc and msinfo32, both enabled. So I switched over to Win 11 and factory reset my whole PC, updated Nvidia drivers, windows updates, did sfc /scannow in cmd, but still, im getting the error message. Keep in mind, this only happened AFTER the latest update of valorant. CPU: Intel I5 10400F 2.9Ghz GPU: GTX 1650 Motherboard: ASRock, CML-HDV/M.2 TPM R2.0
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37 Replies
xen
xenOP2mo ago
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xen
xenOP2mo ago
and yes, the specification version of tpm is 2.0
xen
xenOP2mo ago
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Rachel
Rachel2mo ago
Enter bios Change dTPM to fTPM
xen
xenOP2mo ago
dont have that option i checked
Rachel
Rachel2mo ago
You have 10th gen cpu correct ?
xen
xenOP2mo ago
yeah
Rachel
Rachel2mo ago
You should have it
xen
xenOP2mo ago
i checked under trusted computing, cpu configuration, security (on bios) and i didnt see it
Rachel
Rachel2mo ago
Did you install the tpm chip ?
xen
xenOP2mo ago
wym i should install something?
Rachel
Rachel2mo ago
Nvm your mobo model says tpm so I’m guessing it’s inbuilt into the mobo Wait I’ll check sum
xen
xenOP2mo ago
yeah its weird might be a bios issue if ur saying i should have the option to change tpm, then idk it just might be a bios issue but then again, this only happened after the patch im 90% sure i didnt have the option before the patch so why a problem now yk what i mean
Rachel
Rachel2mo ago
The thing is, ftpm -> comes from CPU While dTPM -> are external chips, your motherboard has that inbuilt in it, and that’s active rn for you And valo requires fTPM
xen
xenOP2mo ago
so ur saying my cpu doesnt have tpm?
Rachel
Rachel2mo ago
It does have Can you enter bios and show pic in security tab
xen
xenOP2mo ago
gotchu 1 sec
xen
xenOP2mo ago
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Rachel
Rachel2mo ago
Show advanced tab
xen
xenOP2mo ago
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Rachel
Rachel2mo ago
Show pic in trusted computing I’m assuming it only has security device support
xen
xenOP2mo ago
correct
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Rachel
Rachel2mo ago
Hmm show cpu tab and chipset as well rq
xen
xenOP2mo ago
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xen
xenOP2mo ago
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Rachel
Rachel2mo ago
You might be able to remove tpm the chip actually
xen
xenOP2mo ago
physically?
Rachel
Rachel2mo ago
Yes, it should be a small removable chip
xen
xenOP2mo ago
hold up ill send u a pic of my motherboard let me unscrew the case
xen
xenOP2mo ago
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xen
xenOP2mo ago
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xen
xenOP2mo ago
i dont really see a chip
Rachel
Rachel2mo ago
So i guess we are back to this :val_CAUGHT: https://discord.com/channels/679875946597056683/1418283358579982347/1418785087029248000 Just wait it out and see if this resolves for you as well.
xen
xenOP2mo ago
alright ill just wait thanks for trying to help man
Rachel
Rachel2mo ago
1 alternative I can suggest is contacting your mobo manufacturer support and asking them how to switch to firmware tpm, since there is no option in bios + your cpu has ftpm.
xen
xenOP2mo ago
alright thanks, ill contact them and lyk if they respond
ItsGamerDoc
ItsGamerDoc2mo ago
lmk too

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