211 Replies
thats not bug
you have to enable it
how
Press windows key + r
Type msinfo32
Show ss
@Rachel
Press windows key + r
Type tpm.msc
Show ss
it's wrong?
its not wrong
you maybe type it wrong
tpm.msc
only this
Can you maximize and show full ss pls
Ok now open cmd as admin
Type:
manage-bde -status C:
Show ss of the result
You didnβt run cmd as admin
Press windows key
Type cmd
And click on run as admin
how to tun it as admin
ok
Ok
Now go back to tpm.msc
And click on clear TPM on the right
It will prompt to restart, click on it.
While restarting it might ask you to press F1 to confirm, press F1 on keyboard
ok
now?
Download and install this: https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87753.exe
done
Did you install it as well?
yes
Ok now open: C:/SWsetup/sp87753
Show ss
Iβm gonna circle some files with green, donβt delete those files
Delete everything else
k
What is the meaning of ss
Screenshot
thanks
Keep those circled files
And delete everything else
Show ss after youβre done
right?
Yes delete it
Show pic after deleting
Ok now run TPMConfig64
Same as before it will do the process and ask to restart, click on it, it will also ask to press F1 when restarting, do it
in cmd?
Nono
Run this
aha
done
Now press windows key + r
Type tpm.msc
Show ss
Is this a new pic or old?
old
can you take a new pic and send
New ss
Do you have dc on your phone?
no
Can you install on your phone
Cause I want you to run this and show picture of what it shows
ok
Now?
What
:val_SusgeNoted:
I'm phone:val_Heh:
Ok
Run TPMConfig64 file
And show pic
Press F1
F1 again
Done ts what I did before
Are you back in windows now?
Yes
Show new ss of tpm.msc
:val_HUH:
:val_Waiting: :val_PeepoSad:
Before getting on this screen
what
Does is say successfully updated
I donβt think
i have to go
Tag me when you get back, weβll try something
@Rachel
Yo
Open tpm.msc
Show ss
Click on clear TPM
Press on restart when it shows
Then press F1 when asked
done
Ok now open this folder: C:/SWsetup/sp87753
Then run TPMConfig64 again
ok
what now
Now show new ss in tpm.msc
Bruh why is it not working for you
i dont now :val_Sadge:
thanks
Run the tpmconfig64
And show ss of what page opens
Donβt go next, just show what shows up
ok
Next
Show ss before clicking restart
wait i'm download a game
:val_SusgeNoted:
where are you from
Ok restart now
And check what is asks you to press to confirm and press that button
This time try running tpmconfig (not the 64)
And do the same steps
i was stay all of berfore few months i asked chat gpt and i searched on yt and i couldn't six it
am i write ts correct
When did you start getting this error? Before or after upgrading to windows 11?
ts is my oldest windows on ts pc
now i'm windows 11 ghost spectour before i was 11
@Saucywan any idea why the TPM update ainβt working for him:Killjoy_Think:
Sorry, I'm home now
Send this file please
Doesnβt show any problem on that
From what I found on Reddit, youβll have to downgrade bios
And then run the tpm upgrade
https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104013.exe
Download and run that ^
@Rachel
hey u mind helping me
Sure man, can you pls make a new post
for sure
wait
@π π π π π πΏ :val_SusgeNoted: did you do the steps
@Rachel
pinged you
https://discord.com/channels/679875946597056683/1421596989665185812
yes
And did it work?
no
i ask chat gpt he told me my mother board is old
Reddit users speak from experience, ChatGPT makes shit up :val_CAUGHT:
^
^
ok i have math&english lesson at 2:00 i will do this when i come and if it work i wil be so happy i tried to fix this from june
i'm back
Ok
https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104013.exe
Download and install this first
Then press windows key + r
Type msinfo32
Show ss
what is ts
Close that
When you ran the exe file, did it show any updating bios window
then
?
@Rachel
In this step
Did you type 0088 on keyboard
no
Run the exe I marked
Run it again
Then follow whatever it shows here
i have to type 0088?
It might show different number when you run it again
ok
Show pic
Iβll tell you what to do
i don't have discord on my phone
How did you take the picture before :val_HUH:
Itβs ok
Run this
Click on update
And see what it shows here
Follow the steps
done
i send it to myself on whatsup and copy it from pc
i clicked on reboot is this right?
Yes
now ?
What screen are you on now
?
pc
No, did your pc restart?
Are you back in windows
yes
Press windows key + r
Type msinfo32
Show ss
Ok good
Ok now open this folder: C:/SWsetup/sp87753
Show ss
Inside the folder
Open control panel
Search for bitlocker
Show ss
?
OK good
Now press windows key + r
Type tpm.msc
Show ss
Click on clear TPM
Click restart when asked
While restarting It will also ask you to press F1 on keyboard to confirm, press F1
@π π π π π πΏ done?
yes
now open this folder again: C:/SWsetup/sp87753
And run TPMConfig64
Click on restart when asked
Press F1 when asked
Hopefully it works this time
Show ss if it shows any error
done
Now press windows key + r
Type tpm.msc
Show ss
what i see is right ?
On the top right click on prepare TPM
its' done?????
Click close
Show pic again
Restart your pc and show this page again
Hmm
what?
Run the game
Play a deathmatch see if you get any errors
i have to download it bro :val_Hampter:
Go back here
ok
Click on clear TPM
Repeat the process again
Restart
And F1
Then show pic here again
Hmm
Open Device Manager
expand Security Devices
Show ss
Ok
Press windows key
Type powershell
And run it as admin
Then type
get-tpm
Should I download the game or not? I want to download it only when Iβm sure it will work because my internet is limited.
Now type
Initialize-Tpm
Show pic
?
Press windows key + r
Type msinfo32
Show ss
@Rachel could i also get some help with this, it started with this new update
Might need to check sum
Enter bios
Advanced tab > boot options
Take pic, scroll down and take pic as well
Then security > tpm
Take pic
Then send it however you sent it earlier
Press windows key
Type core isolation And enable memory integrity
Type core isolation And enable memory integrity
Alright let me restart it
@π π π π π πΏ send the pic whenever you can, Iβll check it tomorrow morning
:val_Bedge:
to enter bios i have to press f1 while restarting
F10
ok
Good night
Tpm is upgraded to 2.0
Just not ready to use for some reason
i will send it tomorrow
Ok
thank u realy
Not done yet:val_Heh:
hi im getting the tpm error as well any fix to it?
is this basically the same problem?
No
do you know what mine is then?
Only devs can investigate that and tell you about that particular error, but they are prob busy and arenβt around, but most of the time weβve seen reinstalling windows fixes the issue
Make a new post
Yk you can make a new post as well
i'm back @Rachel
Ok
Show pic I asked for in bios
>
this
Yes
Enable this
ok
done
Did you save and exit
yes
Now press windows key + r
Type TPM.msc
Show ss
Ok
You can download the game now
thank you realyyyyyyyyy
No problem