VALORANT•4mo ago

Vanguard error

After getting my pc back from a repair shop, I get this erorr whenever I load up valorant for 5 minutes. TPM/Secure boot is on so idk what I can do. I have looked online and a fresh instal of windows works but I don't want to resort to that.

Solution

@Endy can you run cmd as admin, and type this

verifier /reset

verifier /reset

and enter

Jump to solution

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Endy

E

EndyOP•9/20/25, 5:12 PM

Endy

E

EndyOP•9/20/25, 5:12 PM

Endy

EEndy After getting my pc back from a repair shop, I get this erorr whenever I load up...

Rachel

R

Rachel•9/20/25, 5:14 PM

That’s the only way

Rachel

R

Rachel•9/20/25, 5:14 PM

Why did you go to the repair shop for? What problem were you facing

Rachel

RRachel Why did you go to the repair shop for? What problem were you facing

Endy

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EndyOP•9/20/25, 5:15 PM

I thought my CPU was fried because I have asrock motherboard and amd 9000 series cpu and its been a thing where asrock cpu's will fry amd 9000 series cpus and my pc wouldn't boot anymore so I sent it back, they reseated my cpu and it started working again

Endy

EEndy I thought my CPU was fried because I have asrock motherboard and amd 9000 series...

Rachel

R

Rachel•9/20/25, 5:18 PM

Hmm did you spoof your pc? Or ran any kind of cheats even if it’s for other games?

Rachel

RRachel Hmm did you spoof your pc? Or ran any kind of cheats even if it’s for other game...

Endy

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EndyOP•9/20/25, 5:31 PM

Nope

junimo

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junimo•9/20/25, 7:52 PM

@Endy what's your riot id? can you upload your vanguard logs pls

Endy

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EndyOP•9/20/25, 7:55 PM

My riot id is Endless#Dom and im at work so I'll be able to get them later

Endy

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EndyOP•9/21/25, 5:03 AM

I am unaware of which log I would need to send

Endy

EEndy I am unaware of which log I would need to send

momo guy

M

momo guy•9/21/25, 5:04 AM

Go to c program files

momo guy

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momo guy•9/21/25, 5:04 AM

You will see file with vanguard open it you will see logs

momo guy

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momo guy•9/21/25, 5:05 AM

Zip it and send it here

Endy

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EndyOP•9/21/25, 5:19 AM

Logs.zip216.86KB

momo guy

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momo guy•9/21/25, 5:20 AM

@junimo logs here

Endy

EEndy Click to see attachment

momo guy

M

momo guy•9/21/25, 5:20 AM

Wait for her

Endy

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EndyOP•9/21/25, 5:25 AM

Ill wait patiently

momo guy

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momo guy•9/21/25, 5:26 AM

Gl

junimo

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junimo•9/21/25, 6:42 AM

what you uploaded are valorant logs, not vanguard logs

Endy

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EndyOP•9/21/25, 6:43 AM

Okay how do I get access to vanguard logs

Endy

EEndy Okay how do I get access to vanguard logs

momo guy

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momo guy•9/21/25, 6:43 AM

I just told you above

momo guy

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momo guy•9/21/25, 6:43 AM

c/prorgramfiles/riot vanguard/ logs

momo guy

M

momo guy•9/21/25, 6:44 AM

Zip it and send it

Endy

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EndyOP•9/21/25, 6:44 AM

Ah I read valorant

momo guy

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momo guy•9/21/25, 6:44 AM

i said vanguard

Endy

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EndyOP•9/21/25, 6:49 AM

junimo

Jjunimo what you uploaded are valorant logs, not vanguard logs

momo guy

M

momo guy•9/21/25, 6:49 AM

junimo

J

junimo•9/21/25, 6:50 AM

ty

Xyrem

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Xyrem•9/21/25, 7:42 AM

@Endy do you have any anti-virus software or anything related?

Xyrem

X

Xyrem•9/21/25, 7:45 AM

I believe its either AV software, or you have a kernel malware running

Endy

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EndyOP•9/21/25, 7:48 AM

I use windows security as my anti virus

Xyrem

XXyrem I believe its either AV software, or you have a kernel malware running

Rachel

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Rachel•9/21/25, 7:49 AM

Does the violation #40 indicate spoofers

Rachel

RRachel Does the violation #40 indicate spoofers

Xyrem

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Xyrem•9/21/25, 7:49 AM

I cant disclose any info on VAN 9101

Rachel

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Rachel•9/21/25, 7:50 AM

Okok

Rachel

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Rachel•9/21/25, 7:50 AM

:val_Prayge:

Endy

EEndy I use windows security as my anti virus

Xyrem

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Xyrem•9/21/25, 7:50 AM

Ok can you go into C:\Windows\System32, and find ntoskrnl.exe and copy it to your desktop. Then upload the copy from your desktop to here

Endy

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EndyOP•9/21/25, 8:00 AM

ntoskrnl.exe12.35MB

Xyrem

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Xyrem•9/21/25, 8:09 AM

ok

Solution

Xyrem

X

Xyrem•9/21/25, 8:09 AM

@Endy can you run cmd as admin, and type this

verifier /reset

verifier /reset

and enter

Xyrem

X

Xyrem•9/21/25, 8:09 AM

and show me the output

Endy

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EndyOP•9/21/25, 8:10 AM

Gimme a moment running a dism thats stuck

Xyrem

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Xyrem•9/21/25, 8:11 AM

just press ctrl + c on dism cmd

Xyrem

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Xyrem•9/21/25, 8:11 AM

u dont need to do that

Endy

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EndyOP•9/21/25, 8:11 AM

Oh the dism is for a different reason since I had a corrupt file on my dota 2 when trying to sort this out

Xyrem

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Xyrem•9/21/25, 8:11 AM

oh ye np

Xyrem

XXyrem @Endy can you run cmd as admin, and type this `verifier /reset` and enter

Xyrem

X

Xyrem•9/21/25, 8:12 AM

when you do this and it finishes, go restart your PC. The error should be gone then

Endy

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EndyOP•9/21/25, 8:12 AM

Xyrem

X

Xyrem•9/21/25, 8:12 AM

yup just restart

Xyrem

X

Xyrem•9/21/25, 8:13 AM

your repair shop probably enabled it to test some stuff, but forgot to disable it

Endy

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EndyOP•9/21/25, 8:14 AM

Sounds about right, im gonna test it now