Can't find my paid account projects
Hi, I just opened the to check my database, but all the accounts i tried seems to be on free plan, despite playing 19 USD
IHey!
Do you know what account used to be a paid account. You can by going to
Also, the 19USD you paid have been for last month, not for the coming one.
Do you know what account used to be a paid account. You can by going to
https://console.neon.tech/app/ then billing, then view past invoices.Also, the 19USD you paid have been for last month, not for the coming one.
MHi @sam, Can You dm me. the account i used to get invoice on doesn't seem to be on a paid plan, and I cant seem to be able to locate my database
MI used to use it with a specific account, but now it seems like that account that was on a paid plan doesn't seem to have my projects? but my database is working correctly
IHere's what I understand of the issue, please correct me if I'm wrong :
If not, what I would do it is just create a fresh project (and make note of the account it belongs to), and just move everything over using the Import Data Assistant.
You can also just re-upgrade your plan on the account that used to be paid.
- you've found the account that used to be on a paid plan by looking at previous invoices, but its no longer on a paid plan
- The database URL you're using isn't connected to any project on that account, but its still working
If not, what I would do it is just create a fresh project (and make note of the account it belongs to), and just move everything over using the Import Data Assistant.
You can also just re-upgrade your plan on the account that used to be paid.
MSam I am DMing you the email I used to get invoices, the database is connected and working. But on the dashboard, I am unable to find any of it.
