Cloudflare Developers•3mo ago

🚨 Cloudflare Stream thumbnail URLs are failing. Accessing from Brazil - Sao Paulo. Anyone else expe

Cloudflare Stream thumbnail URLs are failing.
Accessing from Brazil - Sao Paulo.
Anyone else experiencing this?

PPedro Viana 🚨 Cloudflare Stream thumbnail URLs are failing. Accessing from Brazil - Sao Pau...

1984 Ford Laser•10/22/25, 9:38 PM

Might be related to Cloudflare IPs being blocked in Brazil?

PeterN•10/23/25, 12:23 PM

Hi, do you know of any system down? or something? Even demo does not work as far as I know

Zdjecie_WhatsApp_2025-10-22_o_14.07.50_85ed2a17.jpg

PeterN•10/23/25, 12:24 PM

It looks like its down...

PeterN•10/23/25, 12:24 PM

Also, who should we talk to in order to get a solid support with integration? Is there any support email that actually responds?

PeterN•10/23/25, 12:42 PM

Anyone to talk to from Cloudflare?

~ Abdallah Ahmed•10/23/25, 7:51 PM

anyone sees this error ?
when opining the iframe video ?

~~ Abdallah Ahmed anyone sees this error ? when opining the iframe video ?

~ Abdallah Ahmed•10/23/25, 8:10 PM

@João Pedro | CTO
sorry for interruption
do you face the same issue here ?

~ Abdallah Ahmed•10/23/25, 8:10 PM

cc: @1984 Ford Laser

1984 Ford Laser•10/23/25, 9:21 PM

?pings

SuperHelpflare•10/23/25, 9:21 PM

Please do not ping community members for non-moderation reasons. Doing so will not solve your issue faster and will make people less likely to want to help you.

~~ Abdallah Ahmed anyone sees this error ? when opining the iframe video ?

1984 Ford Laser•10/23/25, 9:21 PM

Where did you get his URL?

PPeterN Hi, do you know of any system down? or something? Even demo does not work as far...

1984 Ford Laser•10/23/25, 9:21 PM

I think you'll wanna post in the correct channel to get appropriate help #realtime

~ Abdallah Ahmed•10/23/25, 9:24 PM

ok i found the issue
i added * to origins by mistake when i uploaded the video

11984 Ford Laser I think you'll wanna post in the correct channel to get appropriate help #realti...

~ Abdallah Ahmed•10/23/25, 9:24 PM

sorry for the inturuption

~~ Abdallah Ahmed sorry for the inturuption

1984 Ford Laser•10/23/25, 9:25 PM

All good my second message wasnt directed at you

~ Abdallah Ahmed•10/23/25, 9:26 PM

its 12 AM now and i feel sleepy
sorry again

Franco Pariani•10/24/25, 5:41 AM

Hello! Any ideas why one of my customers from Uruguay could not stream today? He uses vMix and was streaming perfectly last week.

Franco Pariani•10/24/25, 5:41 AM

I tried with my phone and PrismLive and it was working to me

Franco Pariani•10/24/25, 5:43 AM

He uses RTMPS but also tried SRT

Franco Pariani•10/24/25, 5:44 AM

I gave him another server's URL with an antmedia server and it worked for him

1984 Ford Laser•10/24/25, 9:08 AM

Did you try another live input with the same user? I've had live inputs refuse to go live for very specific users before for no discernible reason

Franco Pariani•10/24/25, 1:25 PM

Yes, and the same problem happened

PPedro Viana 🚨 Cloudflare Stream thumbnail URLs are failing. Accessing from Brazil - Sao Pau...

Geas•10/24/25, 6:19 PM

Exact same problem here, from Spain. Did you manage to solve it?

11984 Ford Laser I think you'll wanna post in the correct channel to get appropriate help #realti...

PeterN•10/27/25, 9:56 AM

Not so sure...noone responds there.

PeterN•10/27/25, 9:56 AM

Hmmm

PeterN•10/27/25, 9:57 AM

Is there any support for streaming services taken over from Dyte?

1984 Ford Laser•10/27/25, 9:58 AM

You need to ask these in #realtime, this is not the correct channel

1984 Ford Laser•10/27/25, 9:58 AM

Doesn't matter if people don't reply, they also won't reply if you ask here

schmekis•10/27/25, 4:38 PM

#stream Am I missing something? "made easy"

schmekis•10/27/25, 4:43 PM

schmekis — 10:22 AM
#stream
Hello, Does anybody know how to turn-off the default setting "autoplay" on Cloudflare Stream ?

thank you

Sschmekis schmekis — 10:22 AM #stream Hello, Does anybody know how to turn-off the defaul...

schmekis•10/27/25, 6:10 PM

Chat GPT answered my question. ANSWER: // CHANGED: Stop passing autoplay=0 (presence triggers autoplay in CF Stream)

HILFIGER161•10/27/25, 11:22 PM

Does anyone know why in vue code audio is not picking up in streams

HILFIGER161•10/27/25, 11:28 PM

we have streaming and everything working just no audio coming through

HILFIGER161•10/27/25, 11:29 PM

#stream

HILFIGER161•10/27/25, 11:43 PM

got it fixed

noah•10/29/25, 1:28 PM

Would it be a bad idea to use cloudflare webrtc for a decently popular mobile app (100k users)? Are there any limits to the amount of users currently since it is in beta?

Nnoah Would it be a bad idea to use cloudflare webrtc for a decently popular mobile ap...

1984 Ford Laser•10/29/25, 7:47 PM

Shouldn't be any inherent limits like that, but you'd wanna be aware of the costs to have 100k people watching

11984 Ford Laser Shouldn't be any inherent limits like that, but you'd wanna be aware of the cost...

noah•10/29/25, 9:05 PM

Ok thanks, and there are no limits on number of concurrent streams?

Nnoah Ok thanks, and there are no limits on number of concurrent streams?

1984 Ford Laser•10/29/25, 9:08 PM

Nah

11984 Ford Laser Nah

noah•10/29/25, 9:12 PM

awesome!

Mladenovic13•10/31/25, 12:07 PM

Is recording of WebRTC live input (Whip ingest) supported?

Mladenovic13•10/31/25, 12:09 PM

The connection is successfully established .. on the CF dashboard the status changes to ‘Connected,’ it shows that it’s a WHIP ingest (the player on the dashboard doesn’t display the video, but it can be played via WHEP)

Mladenovic13•10/31/25, 12:12 PM

Mladenovic13•10/31/25, 12:24 PM

If not supported, is there any information on when it will be available?

MMladenovic13 The connection is successfully established .. on the CF dashboard the status cha...

White Rice•10/31/25, 7:43 PM

I've resorted to using other players to view the stream, and from playing with it, seems like the latency is quite bad, between the connection showing and the stream appearing

White Rice•10/31/25, 7:44 PM

But I also haven't tried LL-HLS, but am weary since it's marked as beta

Mladenovic13•10/31/25, 7:47 PM

The only thing I’ve managed to get working so far is WHIP ingest and then playback of that stream via WHEP. HLS and others don’t work in my case. For my use case, I only need WHIP ingest and automatic recording of the ingested content… but it seems that’s not supported, or maybe I’m wrong?

White Rice•10/31/25, 7:47 PM

Are you seeing a some latency between the WHIP and WHEP communication?

Mladenovic13•10/31/25, 7:49 PM

Nope, it's almost perfect

White Rice•10/31/25, 7:50 PM

Hmm weird I've seen as much as 4 minutes for my WHEP to display the stream after setting the WHIP, but once the stream appears I agree it is almost perfect

🚨 Cloudflare Stream thumbnail URLs are failing. Accessing from Brazil - Sao Paulo. Anyone else expe

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