they always answer "After verification by the security team, it has been confirmed that the reported account shows security risks, which may involve transaction risks or the use of unfamiliar devices. Meanwhile, I've learned from the game operations team that the official platform does not support account trading or sharing, as this practice carries numerous risks and potential hazards. If such behavior continues, it will become very difficult for the game team to determine who the actual account user is. Therefore, in order to protect the security and stability of your account, it cannot immediately lift the restrictions on devices with transaction risks or unfamiliar devices.
It is suggested that you pay attention to the status of the [Account Recovery] tool page and try to file a claim after the restrictions are lifted. Thank you for your patience and understanding."
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