well, if I write to you, then I have not received an answer

NNATEEEE :D Somebody logged into my account and connected their twitter and is using it to l...

Frozen•11/21/20, 4:28 PM

@NATEEEE :D, if an unauthorized person has linked their social media to your game account then you will have to contact the in-game customer service since the manual unlink process will be cancelled as soon as he logs in. Here's an example, try following it:

example-1.webp37.52KB

Malik•11/21/20, 4:29 PM

bhai Mera gulty se server Asia select ho gya ha lakin ki Ms Pakistan Mai boht high ha

Иитачи well, if I write to you, then I have not received an answer

mammu.•11/21/20, 4:29 PM

Well, Only they can help you with this issue. Let's hope for the best.

mammu.•11/21/20, 4:29 PM

English please, @Malik.

Mmammu.Well, Only they can help you with this issue. Let's hope for the best.

итачиOP•11/21/20, 4:30 PM

well hopefully you will lose your account, thanks

MMalik bhai Mera gulty se server Asia select ho gya ha lakin ki Ms Pakistan Mai boht hi...

Deleted User•11/21/20, 4:31 PM

check pinned msg , to reset your server selection

mammu.•11/21/20, 4:32 PM

I didnt get you, Sadly. @итачи

Malik•11/21/20, 4:32 PM

I am not speak in English@mxhmd?

Malik•11/21/20, 4:33 PM

@Deleted User where is this pined option

gogonat•11/21/20, 4:33 PM

Screenshot_2020-11-22-00-31-05-263_com.tencent.ig.jpg1.15MB

MMalik @Deleted User where is this pined option

Deleted User•11/21/20, 4:33 PM

To get assistance to reset the server selection cooldown, you should send a description to the customer service in-game, select: No, they didn't help, Login/Connection/Lag Issues/server change and I want to switch/change server, and provide your user identification. The server selection cooldown will be reset as soon as possible, it is a one time service.

gogonat•11/21/20, 4:33 PM

This is a cheater, wall hack

Mmammu.I didnt get you, Sadly. @итачи

итачиOP•11/21/20, 4:34 PM

Why, as soon as my friend's account was hacked, he wrote to you and you immediately helped him, and I have been waiting for 2 months and you cannot help me with anything? !!!

mammu.•11/21/20, 4:34 PM

Please refer to this channel's pinned messages for further information, @Malik:

PC: Click on the pin icon located in the top-right of the channel.

Mobile: Click on the channel name and select Pins located at the top.

mammu.•11/21/20, 4:34 PM

Only they (Customer Service in-game) can help you with this, As they deal with Account related issues, @итачи. :pepo_shrug:

Mmammu.I didnt get you, Sadly. @итачи

итачиOP•11/21/20, 4:35 PM

well hope to lose my account, thanks for your useless help

Frozen•11/21/20, 4:35 PM

This is community support channel, the people assisting here do not belong to the customer service. The Moderation team isn't a part of the customer service either. For any account related issues you must contact the in-game customer service, we cannot help you here.

Mmammu.Only they (Customer Service in-game) can help you with this, As they deal with A...

итачиOP•11/21/20, 4:36 PM

I repeat, they won't answer me for 2 months

NATEEEE :D•11/21/20, 4:38 PM

Anyhow customer service sucks

mammu.•11/21/20, 4:38 PM

Kindly try sending them a Remainder message. If they still didnt, Tey again. Also, Make sure that you actually answered the bots questions correctly. Use this for Reference, @итачи:

example-2.webp37.49KB

mammu.•11/21/20, 4:39 PM

Feedbacks are welcomed in #old, @NATEEEE :D.

Mmammu.Kindly try sending them a Remainder message. If they still didnt, Tey again. Als...

итачиOP•11/21/20, 4:39 PM

I can take over to the account via Google play, and the person who hacked the account enters through Facebook, I can untie Facebook, but it constantly cancels the unlink

hush.•11/21/20, 4:39 PM

Thanks pubg team for accepting my report yesterday or should i say on 1am yesterday

Screenshot_20201122_003854.jpg396.51KB

Deleted User•11/21/20, 4:40 PM

@mxhmd? unfair matchmaking in arena mode

Mmammu.Kindly try sending them a Remainder message. If they still didnt, Tey again. Als...

итачиOP•11/21/20, 4:40 PM

at the very end, I was asked to send a photo of my purchases, but for some reason I could not, but could only after the end of the dialogue

итачиOP•11/21/20, 4:41 PM

@mxhmd? I can even send a video

mammu.•11/21/20, 4:41 PM

Kindly Read the message which I sent you above, and, Stating your issue here repeatedly will not only waste your time, but ours as well, @итачи.

Also, This is community support channel, the people assisting here do not belong to the customer service. The Moderation team isn't a part of the customer service either. For any account related issues you must contact the in-game customer service, we cannot help you here.

Feedbacks about the Customer Service are welcomed in #old.

Beshoy•11/21/20, 4:42 PM

Does the alliance give me a ban?

mammu.•11/21/20, 4:42 PM

Kindly state your issue more briefly, @Deleted User.

Hhush.Thanks pubg team for accepting my report yesterday or should i say on 1am yester...

hush.•11/21/20, 4:42 PM

@Piston @Rock47 @mxhmd?

mammu.•11/21/20, 4:42 PM

Alliance, @Beshoy?

mammu.•11/21/20, 4:42 PM

@hush.,

Ҽ・YØURI•11/21/20, 4:42 PM

Thanku @NaDeKo

Ҽ・YØURI•11/21/20, 4:43 PM

Hope it will work!

NaDeKo•11/21/20, 4:43 PM

It will.

Deleted User•11/21/20, 4:43 PM

@mxhmd? im currently lvl 36
and gold 4 why is it almost every time i go up against lvl 60 and above plus all my teammates in the random matches are lvl 30 or lower

Malik•11/21/20, 4:44 PM

bhai Mera gulty se server Asia select ho gya ha lakin ki Ms Pakistan Mai boht high ha

Dyno•11/21/20, 4:44 PM

Please do not use languages other than English, @Malik. You may refer to subpoint 3.1 in #guidelines for regional communities.

Dyno•11/21/20, 4:44 PM

Please refer to this channel's pinned messages for further information, @Malik:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select

Pins

Pins

located at the top.

Beshoy•11/21/20, 4:44 PM

Does the alliance give me a ban?

NATEEEE :D•11/21/20, 4:44 PM

Can you log into your account using a social media account that’s been deleted?

mammu.•11/21/20, 4:44 PM

It is just an arena match/TDM, @Deleted User.
If you're still not feeling good about this, Feel free to Report this in #old.

Deleted User•11/21/20, 4:44 PM

does skill based matchmaking not apply in pubg mobile

NaDeKo•11/21/20, 4:44 PM

Yes @Beshoy

NaDeKo•11/21/20, 4:45 PM

It does, @Deleted User.

Deleted User•11/21/20, 4:45 PM

@NaDeKo then why im i still facing this problem

NaDeKo•11/21/20, 4:46 PM

Is it a guest account?

Deleted User•11/21/20, 4:46 PM

Beshoy•11/21/20, 4:46 PM

How much time the band gives me the alliance

Deleted User•11/21/20, 4:46 PM

it has my facebook

well, if I write to you, then I have not received an answer

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