Can anyone tell me if Livik is being removed? Everyone is saying it is.

sklans•6/15/21, 9:22 PM

Hello, since 9/2020 I have been trying to recover my account but I have not been able to. My account was stolen and I contacted support. After that, the thief closed my account for 10 years. I hope for help and thank you

PUBG MOBILE•6/15/21, 9:22 PM

Please refer to the private message from @PUBG MOBILE for further information, @sklans.

BB͡eard Can anyone tell me if Livik is being removed? Everyone is saying it is.

xzi•6/15/21, 9:23 PM

No information as of now. Keep an eye out on #game-news for further update.

B͡eardOP•6/15/21, 9:23 PM

Everyone is saying it is.

xzi•6/15/21, 9:23 PM

Could be a rumour too.

era•6/15/21, 9:28 PM

When will the game be optimized on the iPad Pro 2021? My buttons are like halfway off the screen.

Tarek sotya•6/15/21, 9:41 PM

please iam want solve is 3rd linked problem Authentication failed

Tarek sotya•6/15/21, 9:42 PM

TTarek sotya please iam want solve is 3rd linked problem Authentication failed

.Ṇadïa.🌴•6/15/21, 9:52 PM

If your e-mail or password is incorrect, the authentication failed notice will appear. If you have forgotten your password, please refer to the following steps to reset and change it:

Use the e-mail login method.

Enter your e-mail address and a wrong password three times in a row.

Click on "Forgot your password?" to receive a verification code to your e-mail address.
https://cdn.discordapp.com/attachments/481200416349224980/854239459997384704/unknown-27.png
https://cdn.discordapp.com/attachments/481200416349224980/854239460372119552/unknown-26.png

IshowVELOCITY•6/15/21, 10:02 PM

My account got banned for no reason, HELP!

Dyno•6/15/21, 10:03 PM

Please refer to subpoint 2.12 in #faq for further information, @IshowVELOCITY.

DDyno Please refer to subpoint 2.12 in #faq for further information, @IshowVELOCITY.

IshowVELOCITY•6/15/21, 10:04 PM

Ye, how do I contact pubg Mobile?

IIshowVELOCITY Ye, how do I contact pubg Mobile?

xzi•6/15/21, 10:06 PM

Please read the subpoint 2.12 in #faq completely.

Eera When will the game be optimized on the iPad Pro 2021? My buttons are like halfwa...

.Ṇadïa.🌴•6/15/21, 10:19 PM

feel free to submit a report in #old regarding the issue.

Sb7e•6/15/21, 10:47 PM

hi guys i have an issue , someone linked his facebook recently to my account i dont know how he entered my account , how i can unlink it it says it should be 21 days or something

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👑⚔ I S S A M ⚔👑•6/15/21, 10:50 PM

Hello, my twitter Account was hacked
The twitter was linked to my pubg account

So the hacker accessed my twitter
After 1 week I got my twitter back
But the hacker linked a VK account to my pubg account

Now I'm not able to remove the hacker
He is accessing the account and using cheats

I paid +1500$ on my account

And the hacker is blackmailing me

Tried to contact pubg support more than 15 times but no response

Please help!!

Deleted User•6/15/21, 10:51 PM

LoOoFi

The customer service might take some time to reply, be patient.

DDeleted User @👑⚔ LoOoFi ⚔👑 The customer service might take some time to reply, be patient.

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👑⚔ I S S A M ⚔👑•6/15/21, 10:51 PM

They reply that they don't support English users + the hacker is using cheats!!

�👑⚔ I S S A M ⚔👑They reply that they don't support English users + the hacker is using cheats!!

Deleted User•6/15/21, 10:52 PM

Could you share a screenshot of the English users part?

Eera When will the game be optimized on the iPad Pro 2021? My buttons are like halfwa...

iambader•6/15/21, 10:53 PM

Same issue

Deleted User•6/15/21, 10:53 PM

Feel free to report in #old.

SSb7e hi guys i have an issue , someone linked his facebook recently to my account i d...

xzi•6/15/21, 10:54 PM

Any social media account must be linked for at least 21 days first before you can unlink it.

DDeleted User Could you share a screenshot of the English users part?

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👑⚔ I S S A M ⚔👑•6/15/21, 10:54 PM

faizan•6/15/21, 10:54 PM

My account ban I want unban my account

PUBG MOBILE•6/15/21, 10:54 PM

Please refer to the private message from @PUBG MOBILE for further information, @faizan.

Deleted User•6/15/21, 10:55 PM

LoOoFi

You sent mail to the wrong email. That is Korean version email.

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👑⚔ I S S A M ⚔👑•6/15/21, 10:55 PM

I got banned for 1 day how to unban

PUBG MOBILE•6/15/21, 10:55 PM

Please refer to the private message from @PUBG MOBILE for further information, @

LoOoFi

iss6m•6/15/21, 11:01 PM

Why I can't send messages anymore from my main discord account

xzi•6/15/21, 11:03 PM

@iss6m You have been muted by the bot automatically for using a word.

iss6m•6/15/21, 11:03 PM

Which one

DDeleted User @👑⚔ LoOoFi ⚔👑 You sent mail to the wrong email. That is Korean version email.

xzi•6/15/21, 11:04 PM

Also refer to this response,@iss6m.

iss6m•6/15/21, 11:04 PM

So what is the correct email

Iiss6m So what is the correct email

xzi•6/15/21, 11:08 PM

You may try using this:
pubgmobile_cs@tencentgames.com

iss6m•6/15/21, 11:09 PM

I Did already

iss6m•6/15/21, 11:09 PM

xzi•6/15/21, 11:09 PM

Do you have access to your account as of now, @iss6m ?

iss6m•6/15/21, 11:09 PM

Yes I do

xzi•6/15/21, 11:10 PM

Only the customer service in-game will be able to assist with account related issues. The email is for general inquiries only,@iss6m.

iss6m•6/15/21, 11:11 PM

I also did send

iss6m•6/15/21, 11:11 PM

The problem is there is no clear response

xzi•6/15/21, 11:12 PM

If you did then please wait patiently. You may refer to subpoint 5.55.5 in #faq.

Iiambader Same issue

era•6/15/21, 11:28 PM

2k for an iPad I can’t use on a game imagine

Eera 2k for an iPad I can’t use on a game imagine

xzi•6/15/21, 11:41 PM

Not all devices are well optimized yet. Specially the newer ones like yours. You can help out by providing feedback in #old and hopefully it will be optimised for your device soon.