You may also try using a different network connection or set up a DNS in order to log in. Please refer to subpoint 4.3 in #faq for further instructions, @Deleted User.
You can contact the customer service in-game in your own language. Please make sure that you have selected your preferred language from the settings in-game.
Please join the PUBG MOBILE Pakistan regional Discord server for further assistance in this regard. You can join regional communities under subpoint 3.1 in #guidelines.
@Piston What does this message mean? The hacker can still access the account I submitted my first request for untangling on the 10th of May what should I do ?
You have already opened a support ticket in the past for this issue. Please refer back to it, and if you had provided the customer service with all the necessary details (and they accepted it), all you need to do now is wait patiently.