Unfortunately, we are unable to assist you in this regard as we only provide community support for the global English version of PUBG MOBILE, you will have to contact the customer service of the version that your game account has been miragted too.
Please know that only the customer service in-game can assist you with account related issues, you will have to accurately provide all the information requested by the customer service in-game in order for them to proceed with your unlink request, @abdeljalil.
You will have to follow the steps in the screenshot to contact the customer service in-game and provide them the required information in order to prove your ownership, then you should wait patiently for their response.
Only the customer service in-game can assist you with account related issues, the e-mail address is meant for general inquires, and the Instagram is a social media platform.
You will have to contact the in-game customer service by yourself as you will need to provide the necessary information requested by them, @abdeljalil.
For any account related issues, please contact the customer service in-game for further assistance. And if you have already contacted the customer service in-game, please wait patiently for their respond, as the customer service receives an enormous number of requests daily and it takes time to review all of them, we kindly ask for your patience, a support agent will respond to you as soon as possible, @abdeljalil.
We are unable to provide assistance if you do not ask a question or state a problem, @السيد البدوي. Remember to read through #faq before asking questions in the support channels.
My account is being logged in by some one again and again and i have changed my passwords for all the linked accounts , what should i do @PUBGM-support
You should first identify which of your linked social media is compromised by the unauthorised person, then you should start securing them by changing password and enabling 2FA, once you have done so you can use the log out of all devices option in-game.
@.Nadïa. Actually , my pubg global account has been hacked , and the hacker has unlinked the Facebook , which was the only way for me to login , and now its very difficult for me to transfer my account to BGMI, what should i do