PUBG MOBILE•5y ago

I think it is a bug, I got the game thing and used vpn to login and the problem was solved

abdeljalil•7/1/21, 3:04 PM

I sent via email and via Instagram and everything they are slow to respond

abdeljalil•7/1/21, 3:04 PM

If he manages to log in, the account will be banned for 10 years, and this is what annoys me

Aabdeljalil @.Nadïa.🌴 Do I keep sending it until I get a reply?

.Ṇadïa.🌴•7/1/21, 3:05 PM

You will have to follow the steps in the screenshot to contact the customer service in-game and provide them the required information in order to prove your ownership, then you should wait patiently for their response.

Aabdeljalil I sent via email and via Instagram and everything they are slow to respond

.Ṇadïa.🌴•7/1/21, 3:06 PM

Only the customer service in-game can assist you with account related issues, the e-mail address is meant for general inquires, and the Instagram is a social media platform.

..Ṇadïa.🌴Unfortunately, we are unable to assist you in this regard as we only provide com...

Shanto•7/1/21, 3:08 PM

Ok but how do i know which version's my id migrated????

HHarry2k12 I think it is a bug, I got the game thing and used vpn to login and the problem ...

Shanto•7/1/21, 3:09 PM

Screenshot_2021-07-01-10-04-09-305_com.tencent.ig.jpg

Shanto•7/1/21, 3:09 PM

This msg shows

Shanto•7/1/21, 3:10 PM

Every time.

SShanto Ok but how do i know which version's my id migrated????

.Ṇadïa.🌴•7/1/21, 3:13 PM

You will have to find out this yourself, but most likely BGMI.

abdeljalil•7/1/21, 3:14 PM

@.Nadïa.

Can you submit a request to me because they will listen to you more than me? It will be a direct correspondence

SShanto This msg shows

Leeford•7/1/21, 3:15 PM

Have u migrated ur Account to BGMI?

abdeljalil•7/1/21, 3:15 PM

The ban will be unblocked in a few hours and if he enters it, he will ban him for 10 years. Please help me

abdeljalil•7/1/21, 3:16 PM

.Ṇadïa.🌴•7/1/21, 3:16 PM

You will have to contact the in-game customer service by yourself as you will need to provide the necessary information requested by them, @abdeljalil.

abdeljalil•7/1/21, 3:17 PM

@.Nadïa.

I have a Facebook login and email, but Twitter belongs to him and he will be logged in through it and the account will be bannedحظر

SLiM SHADY🦊•7/1/21, 3:17 PM

any solution?

.Ṇadïa.🌴•7/1/21, 3:18 PM

Please use #emulator-support, @SLiM SHADY

abdeljalil•7/1/21, 3:18 PM

I did it through two new accounts, but there is no response yet and time is running out

.Ṇadïa.🌴•7/1/21, 3:19 PM

For any account related issues, please contact the customer service in-game for further assistance. And if you have already contacted the customer service in-game, please wait patiently for their respond, as the customer service receives an enormous number of requests daily and it takes time to review all of them, we kindly ask for your patience, a support agent will respond to you as soon as possible, @abdeljalil.

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【𝕋𝕪𝕤𝕠𝕟】•7/1/21, 3:26 PM

hallo

【

【𝕋𝕪𝕤𝕠𝕟】•7/1/21, 3:26 PM

ined help place

Dyno•7/1/21, 3:27 PM

We are unable to provide assistance if you do not ask a question or state a problem, @السيد البدوي. Remember to read through #faq before asking questions in the support channels.

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【𝕋𝕪𝕤𝕠𝕟】•7/1/21, 3:27 PM

ined delete me accuent pubg facebook

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【𝕋𝕪𝕤𝕠𝕟】•7/1/21, 3:28 PM

Also, I am having problems with charging

【【𝕋𝕪𝕤𝕠𝕟】ined delete me accuent pubg facebook

.Ṇadïa.🌴•7/1/21, 3:29 PM

Do you mean you want to unlink Facebook from your PUBG MOBILE account?

【【𝕋𝕪𝕤𝕠𝕟】Also, I am having problems with charging

.Ṇadïa.🌴•7/1/21, 3:29 PM

Could you please elaborate?

【

【𝕋𝕪𝕤𝕠𝕟】•7/1/21, 3:29 PM

Yeah

..Ṇadïa.🌴Do you mean you want to unlink Facebook from your PUBG MOBILE account?

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【𝕋𝕪𝕤𝕠𝕟】•7/1/21, 3:29 PM

Yeah

NRI jatt•7/1/21, 3:30 PM

My account is being logged in by some one again and again and i have changed my passwords for all the linked accounts , what should i do @PUBGM-support

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【𝕋𝕪𝕤𝕠𝕟】•7/1/21, 3:31 PM

@.Nadïa.

.Ṇadïa.🌴•7/1/21, 3:31 PM

You can unlink a social media via your in-game basic settings with the unlinking feature, @السيد البدوي.

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【𝕋𝕪𝕤𝕠𝕟】•7/1/21, 3:32 PM

How

NRI jatt•7/1/21, 3:32 PM

I want to unlink my email but i dont get code on my email

NNRI jatt My account is being logged in by some one again and again and i have changed my ...

.Ṇadïa.🌴•7/1/21, 3:33 PM

You should first identify which of your linked social media is compromised by the unauthorised person, then you should start securing them by changing password and enabling 2FA, once you have done so you can use the log out of all devices option in-game.

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【𝕋𝕪𝕤𝕠𝕟】•7/1/21, 3:34 PM

I want to delete the account

Dyno•7/1/21, 3:34 PM

Please do not use languages other than English, @السيد البدوي. You may refer to subpoint 3.1 in #guidelines for regional communities.

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【𝕋𝕪𝕤𝕠𝕟】•7/1/21, 3:34 PM

@.Nadïa.

Leo•7/1/21, 3:35 PM

@.Nadïa.

Actually , my pubg global account has been hacked , and the hacker has unlinked the Facebook , which was the only way for me to login , and now its very difficult for me to transfer my account to BGMI, what should i do

.Ṇadïa.🌴•7/1/21, 3:35 PM

You may refer to subpoint 2.5 in #faq for further information on how to unlink a login method from your account, @السيد البدوي.

NNRI jatt I want to unlink my email but i dont get code on my email

.Ṇadïa.🌴•7/1/21, 3:38 PM

Unlinking e-mail/phone number is not a feature yet.

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【𝕋𝕪𝕤𝕠𝕟】•7/1/21, 3:38 PM

delete it please

LLeeford Have u migrated ur Account to BGMI?

Shanto•7/1/21, 3:38 PM

Don’t know hacker did it bro

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【𝕋𝕪𝕤𝕠𝕟】•7/1/21, 3:38 PM

@.Nadïa.

delete it please

..Ṇadïa.🌴You will have to find out this yourself, but most likely BGMI.

Shanto•7/1/21, 3:38 PM

I tried but they creat new id.

.Ṇadïa.🌴•7/1/21, 3:39 PM

If you do not have access to your account with your only login method, the customer service in-game will not be able to assist you. You may need to create a new account in the said version instead, @Leo.

.Ṇadïa.🌴•7/1/21, 3:40 PM

What do you want to delete, @السيد البدوي?

Leo•7/1/21, 3:41 PM

@.Nadïa.

what is the pubg mobile support email address ?

SShanto I tried but they creat new id.

.Ṇadïa.🌴•7/1/21, 3:43 PM

Unfortunately, we are unable to assist you in this regard, you may try to inquire your matter in the relevant Discord server for further assistance

LLeo @.Nadïa.🌴 what is the pubg mobile support email address ?

.Ṇadïa.🌴•7/1/21, 3:44 PM

The e-mail address (pubgmobile_cs@tencentgames.com) is meant for general inquiries, for account related issues, you should contact the customer service in-game for further assistance.

Leo•7/1/21, 3:44 PM

Okayy , thanks for help ^^

I think it is a bug, I got the game thing and used vpn to login and the problem was solved

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