I tried but they creat new id.

If you do not have access to your account with your only login method, the customer service in-game will not be able to assist you. You may need to create a new account in the said version instead, @Leo.

.Ṇadïa.🌴•7/1/21, 3:40 PM

What do you want to delete, @السيد البدوي?

Leo•7/1/21, 3:41 PM

@.Nadïa.

what is the pubg mobile support email address ?

SShanto I tried but they creat new id.

.Ṇadïa.🌴•7/1/21, 3:43 PM

Unfortunately, we are unable to assist you in this regard, you may try to inquire your matter in the relevant Discord server for further assistance

LLeo @.Nadïa.🌴 what is the pubg mobile support email address ?

.Ṇadïa.🌴•7/1/21, 3:44 PM

The e-mail address (pubgmobile_cs@tencentgames.com) is meant for general inquiries, for account related issues, you should contact the customer service in-game for further assistance.

Leo•7/1/21, 3:44 PM

Okayy , thanks for help ^^

shellsyeah.•7/1/21, 3:55 PM

I posted this in bugs but I’m not sure where to post it instead so I apologize for the “spam”. I received this on the 30th, yesterday, and I didn’t kill or knock a single one of my teammates. Is there a way to counter argument their notion or what? Unless someone reported me for not being able revive them in time (which wouldn’t make sense at all) that’s the only way I would’ve received this lol

Dyno•7/1/21, 4:17 PM

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @shellsyeah.. You can also submit a report in #old in compliance with the channel's pinned instructions.

'Sh4áhd , Paris ♪.•7/1/21, 4:23 PM

Is using gfx tool denied and can cause me getting banned ?

Dyno•7/1/21, 4:23 PM

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @'Sh4áhd , Paris ♪..

Akash•7/1/21, 4:27 PM

Can we use vpn for better ping?

AAkash Can we use vpn for better ping?

MoSeliem•7/1/21, 4:30 PM

Using VPN is not recommended.

Rambo•7/1/21, 4:39 PM

My friend is trying to unlink his Twitter because his account is being hacked and it is saying this someone is literally in his account rn logging in using Twitter and not allowing him to get in

Dyno•7/1/21, 4:40 PM

Please use #matches to share custom match details, @the_shadoww.

rana1487•7/1/21, 4:41 PM

@officals it's a suggestion to add urdu as a match making language

Dyno•7/1/21, 4:41 PM

Please contact the customer service for further assistance, @Rambo.

Rrana1487 @officals it's a suggestion to add urdu as a match making language

MoSeliem•7/1/21, 4:41 PM

You can post your suggestion in #old .

محمد العنزي•7/1/21, 4:50 PM

عندي مشكلة البنق مرفقع سيرفرات الشرق الأوسط و اوروبا
نت ممتازة جدا
هذا رقم حساب 5625842085

Screenshot_20210701_194221_com.tencent.ig.jpg

Dyno•7/1/21, 4:50 PM

Please do not use languages other than English, @محمد العنزي. Refer to subpoint 3.1 in #guidelines for regional communities.

LightningFang•7/1/21, 4:50 PM

can you fix when you watch the video for rewards and it's not counted sometimes even watching it for 3 times..that's a waste of time -_-

DDyno Please contact the customer service for further assistance, @Rambo.

XK_FrOsTy•7/1/21, 4:51 PM

Well I have a similar issue that myself and the hacker can access the account. I have wrote an email to the customer service and they replied to use the in game customer support. There is no solution available there as well. Can PUBGM revoke the latest link to the account?

LLightningFang can you fix when you watch the video for rewards and it's not counted sometimes ...

xzi•7/1/21, 4:54 PM

You can report the issue in #old.

ezecty•7/1/21, 4:55 PM

Pubgm

ezecty•7/1/21, 4:56 PM

A few months ago i downloaded pubgm from the amazon store which was an official source and my season 1 account got banned for that

PUBG MOBILE•7/1/21, 4:56 PM

Please refer to subpoint 2.12 in #faq for further information, @ezecty.

4_roz•7/1/21, 4:58 PM

Band wronged without any reason why like that

PUBG MOBILE•7/1/21, 4:58 PM

Please refer to the private message from @PUBG MOBILE for further information, @4_roz.

neeraj•7/1/21, 5:19 PM

How to tranfer pubg m EU account on bgmi

Nneeraj How to tranfer pubg m EU account on bgmi

neeraj•7/1/21, 5:19 PM

Anyone replay me

Nneeraj How to tranfer pubg m EU account on bgmi

Tina•7/1/21, 5:24 PM

You cannot do it.

Nneeraj How to tranfer pubg m EU account on bgmi

Kuuga•7/1/21, 5:25 PM

Ya can't as it's against the law.

Fahed•7/1/21, 5:29 PM

Does pubgm have any issues with IOS 15 public beta?

FFahed Does pubgm have any issues with IOS 15 public beta?

Tina•7/1/21, 5:33 PM

No information in this regard.

TTina No information in this regard.

Fahed•7/1/21, 5:42 PM

Okay Ill give it a try

mehmetdumanonline•7/1/21, 5:43 PM

Gameloop ℅98 problems.

Dyno•7/1/21, 5:44 PM

You can now access #emulator-chat and #emulator-support, @mehmetdumanonline. Revert this at any time by sending

.emulator

.emulator

in #leaderboard.

Beebo•7/1/21, 5:44 PM

I redownloaded PubgM after a few months but my account has been completely deleted for some reason.

Is there any way for me to contact the support team to help me retrieve my account back?

Deleted User•7/1/21, 5:52 PM

Contact in game customer service @Beebo

Beebo•7/1/21, 5:53 PM

I tried but I couldn't find the topic and it kept sending me to automated replies

.Ṇadïa.🌴•7/1/21, 5:59 PM

Please make sure that you are using the correct social media account to login, @Beebo. On a side note, what do you mean by completely deleted? Could you please elaborate what was it showing when you attempt to login? Consider that you are using the correct login methods.

Zoy•7/1/21, 6:00 PM

Help

Zoy•7/1/21, 6:00 PM

Zoy•7/1/21, 6:01 PM

Why was I banned and how to remove the ban?

PUBG MOBILE•7/1/21, 6:01 PM

Please refer to the private message from @PUBG MOBILE for further information, @Zoy.

..Ṇadïa.🌴Please make sure that you are using the correct social media account to login, @...

Beebo•7/1/21, 6:02 PM

So I redownloaded the game and I click on Facebook to log in, as I've linked it to both Facebook and Google Play, but then it makes me create a new account. I tried logging in with Google Play but same thing happened.

Beebo•7/1/21, 6:03 PM

My account is reset to level 1, and all my inventory and achievements are gone.