You need to retrieve back one of your hacked social media to get assisted by the in-game customer se
You need to retrieve back one of your hacked social media to get assisted by the in-game customer service, otherwise nothing they can do.
EI have proveyeah i have … i am able to login in from Twitter but hacker has linked his email to my id
EAnd by email he has access to my id
EMy PUBG Mobile ID got transferred to BGMI and now the account doesn’t work on PUBG so I had install BGMI so that I could use my account again. Is there any way I can transfer the account from BGMI to PUBG again?
Maemal ayih daluwqati
MTry to repair your game client and make sure that you have stable network connection. (stable doesn't mean fast)
E
DPlease do not use languages other than English, @Mostafa. You may refer to subpoint 3.1 in #guidelines for regional communities.
EHe has already succeeded to ban me for 2 days please help me
MNo, once your account transferred to another game, It won't be possible to revert the process.
MThat's unfortunate.
If you can access your account, you should contact in-game customer service to assist you with securing your account.
Otherwise, nothing we can do to help.
If you can access your account, you should contact in-game customer service to assist you with securing your account.
Otherwise, nothing we can do to help.
EI have contact customer service but they acting slow
EAnd hacker is moving fast
IMy Facebook and WhatsApp accounts have also been hacked
EHe has already succeeded to ban me for 2 days
MThe customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible.
Your only option is to wait patiently till they assist you.
Your only option is to wait patiently till they assist you.
MUnfortunately, It won't be possible to start your account recovery process without getting back access to your socials.
EMy account is expensive and can’t loose it .. what if hacker succeed to ban me for 10yrs
ESir i am begging you please tell customer service agent to unlink email address from my account as fast as possible
EHacker has clearly mentioned he is going to ban my account and I can’t get it back
E
ERead it sir
MSecuring the account is your own responsibility, It is part of the user agreement you signed when you first created your account.
As I mentioned previously, your only option is to follow up with the in-game customer support to secure your account.
Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. We are not part of Tencent Games and we are not in the same building as the in-game customer support team. The customer service receives an enormous number of requests every day. It takes time to review all of them. We kindly ask for your patience and understanding while they get to your request.
As I mentioned previously, your only option is to follow up with the in-game customer support to secure your account.
Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. We are not part of Tencent Games and we are not in the same building as the in-game customer support team. The customer service receives an enormous number of requests every day. It takes time to review all of them. We kindly ask for your patience and understanding while they get to your request.
EHe also changed my flag to 
thailand previous it was Nepal 
thailand previous it was Nepal 
AHey can someone send me a link to recharge from that work for the USA please
AI have used this link but it doesn’t work
MIf it is not working at the moment, you may try again later as this is the only link we advise to use when purchasing Unknown Cash.
Otherwise, you can top up using in-game purchase system.
Otherwise, you can top up using in-game purchase system.
AOk thanks 
THi, i don't know why my connection always getting terminated I'm not using vpn and my Internet is good, i tried to restart the device and clearing the cache but it didn't help and i also tried the 4.9 and 4.3 in #faq (changing the DNS ) but i still didn't work
MWhat is your region?
TMENA I'm from Morocco
Tplaying in Europe server
MConsidering that you tried all the aforementioned solutions, your issue might be related to your network connection.
You have to contact your ISP to check if your connection is throttled or there are some kind of blocked servers that affects your game experience.
You have to contact your ISP to check if your connection is throttled or there are some kind of blocked servers that affects your game experience.
Tok thanks
MYou are welcome!
BWhat I need to do if I can’t check an app ( to give an certification) of beta test , a was playing in beta test, but an certification has ended, and I can’t check it again. ?
YHii
When will this season end?
When will this season end?
RSeptember 17.
YOkay thanks
BWhat I need to do if I can’t check an app ( to give an certification) of beta test , a was playing in beta test, but an certification has ended, and I can’t check it again. ?
MOnce the certificate is expired, your only option is to reinstall the game.
However, this might prevent you from accessing the beta version as your beta code is supposed to work only one time.
However, this might prevent you from accessing the beta version as your beta code is supposed to work only one time.
Mplaz help
Many one can help me plz
QPlease state your issue, @Mr.smile.
�How can i apply for esports room card kr version?
MThe hacker is working on canceling my account using and useing third software program to band the account for 7 days
�@Quendi
How can i apply for esports room card kr version?
How can i apply for esports room card kr version?
QWe only provide support for PUBG MOBILE global version, @������������.
MMr.smile — Today at 00:06
I wrote to customer service and they told me that the account was transferred to the relevant department and it takes 60 days to fix the problem, but the hacker will cancel my account from the game from the account for 7 days, and therefore I cannot access my account. What should I do
I wrote to customer service and they told me that the account was transferred to the relevant department and it takes 60 days to fix the problem, but the hacker will cancel my account from the game from the account for 7 days, and therefore I cannot access my account. What should I do
M